Bob Brown Chevrolet

My wife and I went to Bob Brown just to compare sizes of My wife and I went to Bob Brown just to compare sizes of SUVs. We met Eric,who answered all our questions concerning the vehicles, showed us diffe My wife and I went to Bob Brown just to compare sizes of SUVs. We met Eric,who answered all our questions concerning the vehicles, showed us differant models, and our visit turned into quite an enjoyable buying experience. We drove home our new Traverse, thanks to Eric. It was just what we wanted and we felt no pressure. Thanks Eric and Thanks Bob Brown Chevy. We'll tell everyone about our experience. More

It was a great experience for my mom to purchase her first brand spankin' new vehicle overall. Price was great, the salespeople were great, and they worked with us. My only issue is with the last minu first brand spankin' new vehicle overall. Price was great, the salespeople were great, and they worked with us. My only issue is with the last minute sales pitch to try and get you to purchase the rust "proofing" when you're in the middle of signing paperwork. I've purchased it before (during that last minute salespitch) and it doesn't work...and once we told the finance person we would be waiving the fictitious rust proofing, her entire attitude towards us changed and she became very short. I felt blamed for talking my mom out of it when I had personal experience with it not working. What should have happened, was she should have taken down the name of the dealership (George White in Ames) I purchased the waste-of-a-grand rust 'proofing' from and taken it up directly with that dealership for scamming me. That would have proved to me this dealership was selling a quality product and we might have gone forward with the purchase of the rust proofing. More

I had a very enjoyable time working with Aaron and the sales manager that helped. They listened to what I wanted and needed in a new car. They got me the kind of car that I wanted at the price I needed sales manager that helped. They listened to what I wanted and needed in a new car. They got me the kind of car that I wanted at the price I needed and gave me a fair price for my trade in. I would recommend going to Bob Brown over any other Chevy dealer in the Des Moines metro area. More

The only negative thing I can say so far is that when I went to pick up my newly pre-owned vehicle is that when I asked my salesman if it had a full tank of gas his response was "it should be close." I wor went to pick up my newly pre-owned vehicle is that when I asked my salesman if it had a full tank of gas his response was "it should be close." I work with the public everyday all day long and to me his repsonse should have been "let me go check and fill it up for you." Other then that my overall experience as been great so far even working with the service department, they get your vehicle in quickly and get you out in a timely manner. More

We had a great experience when purchasing our new vehicle at Bob Brown Chevrolet. Our salesman, Eric Dowerah, was very low-pressure, which we appreciated as we were not sure if we were ready to buy a vehicl at Bob Brown Chevrolet. Our salesman, Eric Dowerah, was very low-pressure, which we appreciated as we were not sure if we were ready to buy a vehicle yet. We test drove the vehicle three times and never felt like we "had" to buy from them. Eric answered all of our questions and helped us find the vehicle that was the right fit for us. As far as customer service goes after the sale, Eric made sure to give us his contact information so that we could contact him directly any time with questions. We appreciated also that they were willing to negotiate price and show us the options that made the most sense for us financially. They worked with us to get a payment that we could afford. We were first time customers at Bob Brown and if we are in the market for a Chevy vehicle in the future or know others that are, we would not hesitate to return or recommend the dealership. More