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Bob Boyte Chevrolet

Biloxi, MS

4.6
1,838 Reviews

11325 Cedar Lake Road

Biloxi, MS

39532

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1,838 Reviews of Bob Boyte Chevrolet

October 31, 2020

Had warranty work that needed to be done, was told to take it where I bought it. Not very professional. Work causing a hassle so instead of doing there are Ray Brandt I was told to take it where I bought More

by Csmspivey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Walt Himel, Max Gruich
Nov 02, 2020 -

Bob Boyte Chevrolet responded

Thank you for sharing your feedback. We're very sorry to hear of your experience and apologize for any inconvenience. Our goal is to make sure everyone who walks through the door leaves happy, and we are disappointed that we missed the mark here. Please don't hesitate to reach out to management directly if you would be willing to share some more detail. Thank you for choosing Ray Brandt Chevrolet, we truly appreciate your business and hope you will give us another opportunity to serve you.

Nov 02, 2020 -

Csmspivey responded

No need for any management at this time. I have visited Ray Brandt multiple times and have always had excellent service, I think we can chalk this up to having a bad day. Thank you for your response. Max is an excellent service representative and has always went above and beyond to ensure success for all involved.

October 31, 2020

Max in service is the best ! I would buy another vehicle there just because of him and the attention you get when you bring your vehicle in. More

by EHOLMESGCBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ray, Max Gruich, Bobby Baldwin
Nov 02, 2020 -

Bob Boyte Chevrolet responded

Thank you so much for your kind words for Max and for choosing Ray Brandt Chevrolet! Please don't hesitate to let us know if we can be of any more assistance. We make it easy #RayBrandt

October 30, 2020

Always Good Customer Service and friendly staff members. I do miss the snacks but with COVID-19 totally understandable. I have always taken my car for service at the cedar lake location because I purchased More

by cindi.smith12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Gruich
Nov 02, 2020 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share your feedback with us, Cindi! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We make it easy #RayBrandt

October 28, 2020

No words to say how disappointed with the service dept.oil leak after oil change and had to get car towed. The same thing happened on 9/29/17 and had to get towed in.dud nit gear one time I'm sorry f More

by srrn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl, max, Max Gruich
Oct 28, 2020 -

Bob Boyte Chevrolet responded

Thank you for letting us know about your experience with Ray Brandt Chevrolet. Although our goal is to make every experience easy, we understand that sometimes that doesn’t happen. I understand from our Service Manager, Walt, that we did not have loaners available, so we arranged for and paid for the Uber trips you needed to make so that you wouldn’t be inconvenienced further. Please let us know when a convenient time to bring your car in for a wash would be and we will make sure to get you taken care of.

October 28, 2020

This was the best car buying experience ever and buying a car from out of town is usually some what difficult. But thanks to Joshua Lambe he made our buying experience the best ever and his honesty is and wa More

by ROBLATIL470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda O'Neill, Roger Carter, Joshua Lambe
Oct 29, 2020 -

Bob Boyte Chevrolet responded

It's great to hear that Joshua was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ray Brandt Chevrolet! We make it easy #RayBrandt

October 28, 2020

Easy to find, place was very clean, was greeted right away and helped with what I was dropping vehicle off for. Extremely smooth drop off and pick up process More

by Kickback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Gruich
Oct 29, 2020 -

Bob Boyte Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! We make it easy #RayBrandt

October 27, 2020

My experience at Ray Brandt was wonderful! Jeannie Bigler went above and beyond to help me find the car I wanted. She did everything she could over the phone so I could limit my time in the dealership while More

by Grandma
Recommend Dealer
Yes
Employees Worked With
Jeannie Bigler
Oct 27, 2020 -

Bob Boyte Chevrolet responded

Thank you for your feedback on your recent visit to Ray Brandt Chevrolet. We’re glad to hear that Jeannie was able to assist you with choosing the perfect vehicle and that you had such a positive and safe experience. We hope you will continue to enjoy your new vehicle! We make it easy #RayBrandt

October 27, 2020

Jeannie was an exceptional sales associate from the very beginning! She made the process of searching for a perfect vehicle for our growing family very simple, without pressuring. She was knowledgeable and More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Floyd, Brenda O'Neill, Jeannie Bigler
Oct 27, 2020 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share your thoughts on working with Jeannie in our Sales department. We're glad to hear she delivered such a great experience! We make it easy #RayBrandt

October 27, 2020

Excellent service cooperation on Sat, Oct 24th from Crissy Waller. I had blown out 2 left tires on my Silverado, front and back on Fri nite turning too early across median on Beach Blvd. GM roadside to More

by Fms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The tech that worked on my Silverado. Didn't get his name. , Chrissy Tiner
Oct 28, 2020 -

Bob Boyte Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Brandt Chevrolet. We appreciate your business and hope to see you again soon! We make it easy #RayBrandt

October 26, 2020

Best buying experience ever. Josh made me feel right at home. He was very helpful with my buying needs. Thanks for the wonderful buying experience. More

by tmorton116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda O'Neill, Roger Carter, Joshua Lambe
Oct 26, 2020 -

Bob Boyte Chevrolet responded

Thank you for choosing Ray Brandt Chevrolet, your feedback and rating mean a lot to us. We're glad Josh was able to help, and we hope to see you again! We make it easy #RayBrandt

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