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Blake Ford

Franklin, VA

4.3
306 Reviews

1011 Armory Drive

Franklin, VA

23851

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306 Reviews of Blake Ford

June 23, 2023

I felt cared for the entire time and it was a very smooth and quick process! Best first car experience! More

by Dax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sim Diggs, Lewis Pepples, Timea Dawson, Gary Lewis
June 22, 2023

Very disappointed with new owners of this dealership. Care more about getting more money than satisfying customers More

by hrobert
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Don’t really know these names other than Ed Marks who seems to want to do right, Shawn McNeely, Todd Hampton, Jonathan Foley, Wesley Anderson, Ed Marks, Eric Burns
June 22, 2023

not happy that our car seems to be needing repair more often then expected, but shwn it is needed our service dept takes care of you More

by mresterly
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
June 19, 2023

Hate the automated call center. I just go to dealer and make appointment. Starting to not feel like a hometown dealer. The Blake touch is missing. More

by hastyrobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Marks
June 16, 2023

Communication was horrible. Misquoted pricing and parts were delayed twice did not get work completed until the third visit. I will not be using Blake ford in the future. More

by raymond.mcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn McNeely, Ed Marks
June 07, 2023

Great place to shop for a car, nice experience, great staff. Everyone needs to come by and see you, More

by conniewells1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sim Diggs, Dontea Bradshaw, Lewis Pepples, Brandon Clark, Gary Lewis
June 07, 2023

They were very helpful and explain everything to me about my car. They called me back and let me know when I could come and get my car More

by kevinmatthews233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Marks
June 06, 2023

I don't know who Shawn McNeely is. Blake Ford used to be my go to Dealership. Since the new owners it has gone downhill and they are not at all friendly or understanding. More

by Super Duty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn McNeely
May 30, 2023

Was the best car buying experience I have ever had. Everything was run efficiently as well as top notch customer service from everyone I had contact with that day. Jason was very knowledgeable and prof More

by lululindseyb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Flythe, Lewis Pepples, Gary Lewis
May 23, 2023

after only 3 days from paying $1900 to repair crankcase ventilation it has coded again...the third time in two weeks after paying over $500 two weeks ago and being refused a loaner car because we did not b More

by mresterly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn McNeely
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