Blake Ford
Franklin, VA
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306 Reviews of Blake Ford
I always have a wonderful experience when I take my vehicle to Blake Ford. The staff does a great job and they are so considerate of my time. Thanks for taking such good care of our vehicles. vehicle to Blake Ford. The staff does a great job and they are so considerate of my time. Thanks for taking such good care of our vehicles. More
Service Department at Blake Ford is excellent. Scheduling was easy and service was performed on time. One minor item of note is the service technician did not reset the oil life monitor. I had to Scheduling was easy and service was performed on time. One minor item of note is the service technician did not reset the oil life monitor. I had to do that myself. More
I had an appointment to pick up a key that was promised when I purchased a used car about 2 weeks. It took several hours to acquire it but I finally got the key and all was good. when I purchased a used car about 2 weeks. It took several hours to acquire it but I finally got the key and all was good. More
Ed is grace under pressure. Even though the phone service scheduled my truck for service in the wrong place in the computer, Ed was determined to get my "needed" work done for m Even though the phone service scheduled my truck for service in the wrong place in the computer, Ed was determined to get my "needed" work done for me as scheduled. He was over loaded on a Monday morning, but still made the time to enter comments into my account record about the additional work that I need done and told me to make sure to call back and reschedule as soon as possible. Thanks for your hard work and dedication. More
I gave you one star because less than one star was not an option. You kept the car an extra week because all the work had not been completed (leaking water). Yesterday’s rain showed that the work was still n option. You kept the car an extra week because all the work had not been completed (leaking water). Yesterday’s rain showed that the work was still not done. Your employees ate in the car. This implies using it as their personal vehicle. This is completely unacceptable b More