Bill Kolb Jr. Subaru

Buying a car is often stressful, but at Bill Kolb, my experience was Stress-free and very professional. Excellent dealership. experience was Stress-free and very professional. Excellent dealership. More

Very pleased with service and the time it took Couldn’t be happier Will be back again Couldn’t be happier Will be back again More

Best Subaru service Centre in the area, wonderful staff, great facilities, completely open and honest. great facilities, completely open and honest. More

Honored my appt time, kept me updated, understood my issues, and resolved all satisfactorily. It’s why I drive the hour to come here! issues, and resolved all satisfactorily. It’s why I drive the hour to come here! More

They were great from the moment I got on line Jessica who I was chatting with had Mariza call me. And Mariza put me in contact with Mel and Bob. Omg my daughter and I love Bob he was so patient and concern o I was chatting with had Mariza call me. And Mariza put me in contact with Mel and Bob. Omg my daughter and I love Bob he was so patient and concern over my daughter. And Morty was also great. We were treated like family More

I found them to be Friendly and Responsive. Pleasant experience. No complaints. .I would recommend them to a friend. Pleasant experience. No complaints. .I would recommend them to a friend. More

First,last and never again with this dealership or service! Period. Sneaky and unprofessional. Never again. service! Period. Sneaky and unprofessional. Never again. More

Everything was as promised, including updates, & estimate. Courteous, even cordial interactions. Dealership had a " quiet room" to accomplish quiet, thoughtful tasks. Entire space very clean & wa estimate. Courteous, even cordial interactions. Dealership had a " quiet room" to accomplish quiet, thoughtful tasks. Entire space very clean & water, coffee,tea, etc on offer. Asked for couple of things like connecting mobile phone via bluetooth,etc & was cheerfully done. ~ looking @ Winter. '23-'24 w/ confidence. All in All a positive experience, thank you More

Excellent service and comfortable waiting area. I was in and out in an hour as promised. I was in and out in an hour as promised. More

This review is overdue, as I purchased a car from this dealership last year. This was my first ever purchase from a dealership, and after that, I dealt with 4 other dealerships while helping other family- dealership last year. This was my first ever purchase from a dealership, and after that, I dealt with 4 other dealerships while helping other family-members buy cars. After dealing with other dealerships, I can now fully appreciate how GREAT my experience was with this one - specifically with Juan, the salesman that helped me with my purchase. Juan was super polite, informative, and very patient throughout the process. I actually looked back at my texts with him, and I feel bad for how difficult I was with my scheduling at the time - but he was always patient and really worked with me to make sure I was happy. I didn’t really interact with many other people there, other than a quick meeting with finance, and a quick check-in by a manager during the final pickup. I hope all the other salesman are as good as Juan, and if they are not - Juan should be considered for a trainer/manager position. Juan’s honest approach and customer focus is a necessity in today’s sales market, and helps do away with any stigmas people may have about dealerships and salespeople. Thank you! More