Bill Kolb Jr. Subaru

from start to finish, my daughter receive the greatest respect while purchasing her first car. we will return in 2 years with our younger daughter. excellent experience. respect while purchasing her first car. we will return in 2 years with our younger daughter. excellent experience. More

Howard Bonfield, the sales person we worked with, was both very professional and knowledgable. He listened to our questions and answered them sensibly and reasonably, without the usual salesperson puffi both very professional and knowledgable. He listened to our questions and answered them sensibly and reasonably, without the usual salesperson puffing. He expedited our purchase and we were able to receive delivery of the new Forester the day after we first entered the dealership. The dealership has a customer friendly policy of no haggle pricing which is based on salaried salespeople and a 2 percent markup over the dealer's cost for the vehicle. We met Bill Kolb himslef in the parking lot and he confirmed our impression of a well-run dealership with a sincere policy of promoting customer satisfaction. More

I'm not that easy of a customer to deal with because I've had many bad experiences with car dealers. This dealer didn't play games. The price was good as far as my research was concerned. I didn't wa I've had many bad experiences with car dealers. This dealer didn't play games. The price was good as far as my research was concerned. I didn't want a lot of bells and whistles but I did want leather seats. Sam Texler found a base model that was on the way and had leather seats added for me. I picked up the car today and everything went very nicely. Chuck K. More

I went to Bill Kolb as the advice of my parents to look at a Subaru Forester. I was looking for price and value. As I walked in I was greeted by Jeff Weiner. He had such a friendly demeanor and I knew h at a Subaru Forester. I was looking for price and value. As I walked in I was greeted by Jeff Weiner. He had such a friendly demeanor and I knew he would help me find the car I was looking for. We went around the dealership looking at cars. I originally wanted a 2014 Subaru Forester as I had seen at the car show, however we came across a 2012 Dark Grey Premium that had all I was looking for Leather, Heated Seats and moonroof I was in love. I met with Marty who was a numbers guy he was able to get me approved and into my car. I was very excited about my purchase however I have bought many cars and I was a little disappointed that I did not get a full tank of gas. Also they have this VIP program but it is only for new car purchases, however I still bought a new car and the coupon book was with my original paperwork. I also referred my parents who bought a new car sure I got the 50.00 but they still could of through in a the coupon book. I mean really it would of brought me back for more business. I have referred others however I have been told the customer service was not pleasant so they went elsewhere. Except for the full tank of gas and the coupon book my experience was pretty good. Jeff spent time with me on my car as well he went over each and every componenet of the car very helpful. I would buy from only him. I think that everyone should be a VIP as we all bought from Bill Kolb and I believe that it would definately help to feel good about any purchase you make. It made me feel like my purchase was not important as they definately made money off my purchase. More

My wife and I stopped at Bill Kolb Subaru this past Saturday and although we spoke about purchasing a car we didn't think we would actually drive home the same day with our 2012 Outback. As we pulled i Saturday and although we spoke about purchasing a car we didn't think we would actually drive home the same day with our 2012 Outback. As we pulled into the parking lot I immediately noticed the number of sales people working with prespective buyers, everyone looked busy....good sign. Although I asked for salesperson Jeff Weiner who I've known for some time I would still need to be sold on purchasing a Subaru because we were also going to look at other manufactuers. It was not long, maybe a few minutes before I turned to my wife and said we were buying a Subaru today from Jeff, no need to look any further and she was in complete agreement. Jeff was very accomadating in letting us test drive a couple of different vehicles, bringing us to different lots to look at the inventory all while we asked Jeff many questions about the dealership, service and of course the car. To us the whole package of customer service, service department and the dealership was just as important as purchasing a car. Jeff was very professional, totally customer service oriented, answered all questions, went through the car with us from bumper to bumper explaining all controls and gadgets. I wouldn't expect anyhting less from Jeff in the customer service he provides, Bill Kolb you are truly lucky to have Jeff on your team. I know this is not the last time we will purchase another vehicle from Jeff Weiner at Bill Kolb Subaru. Many Thanks Jeff....Mike and Nicole More

Being a younger customer, a salespersons at another dealership quickly wrote me off. He seemed uninterested when I was sitting down and discussing buying a car and never called me back. Howard, on the dealership quickly wrote me off. He seemed uninterested when I was sitting down and discussing buying a car and never called me back. Howard, on the other hand, treated me like any other customer and was quick to help me find the used car that matched my criteria. He was extremely knowledgeable and easily answered my barrage of questions. After a test drive, I was sold and walked away with a 2012 Legacy three days later. I have driven the car about 1000 miles now and couldn't be happier. The car is roomy, handles well, gets great MPGs and has AWD. I don't think you can get a better car for the price. More

We came to Kolb Subaru after going to another dealer and waiting to test drive the CrossTrek. The previous dealer had limited inventory and nothing readily available. At Kolb, we were able to test drive ev waiting to test drive the CrossTrek. The previous dealer had limited inventory and nothing readily available. At Kolb, we were able to test drive every model I was interested in, and also had a choice of pretty much any color. The staff at Kolb were very pleasant, particularly Jeff Weiner. He was accessible - returned phone calls quickly and was knowledgeable regarding his product. The only part of the service I was not as pleased with and felt somewhat pressured, was in the finance/marketing. I feel that it was a big push for add on services, that I might not normally have purchased. More

we just bought a 2014 Subaru Forester from Bill Kolb Jr., an exceptional dealership. Everyone was helpful, everyone was nice. Maryann Kolb made sure our needs were met and that everything was smooth, and i an exceptional dealership. Everyone was helpful, everyone was nice. Maryann Kolb made sure our needs were met and that everything was smooth, and it was. She said their dealership works together like a family. There's an integrity and honesty we didn't expect. Now we have good memories and the Subaru we want... and feel assured any future problems that might arise will be taken care of. we worked with Rich and Raphael...both professional and great guys. Thanks!!! We're recommending Bill Kolb Jr.Subaru to all. Tiffanie Morrow and Mike Lieber More