Bill Kolb Jr. Subaru
Orangeburg, NY
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3,443 Reviews of Bill Kolb Jr. Subaru
Found vehicle I wanted on line. called dealership and was given Rich Knel who I spoke with. The next day I went to dealer met with Rich and test drove the car and agreed to buy it at their no hassle price. I given Rich Knel who I spoke with. The next day I went to dealer met with Rich and test drove the car and agreed to buy it at their no hassle price. I also had the privlege to meet the dealerships owner Mr Kolb and had a nice conversation...A very nice experience. More
My experience was very positive from the moment I called and spoke to Howard and remains that way today 2 days after driving the car home. Howard is very knowledgeable about Subaru cars and is a very patien and spoke to Howard and remains that way today 2 days after driving the car home. Howard is very knowledgeable about Subaru cars and is a very patient man. My husband and I came to the dealership with our 2 year old son who was in my opinion very active and heading towards a meltdown so we were asking many questions. Howard made sure that we found the right car to meet our needs and walked us through every step of the process. We are so pleased that we are already considering going back to Howard to purchase a 2nd car. I would definitely say that the no haggle pricing helps to make the process a lot smoother. We will be recommending Howard to all of our friends and family. Heidi Pinsky More
My wife and I just moved out of Manhattan and had to buy our first car since 10 years ago. We were recommended to see Howard at Bill Kolb Subaru and were immediately glad we came. The entire facility is c our first car since 10 years ago. We were recommended to see Howard at Bill Kolb Subaru and were immediately glad we came. The entire facility is clean, calm, warm and welcoming and Howard made us feel right at home. The entire purchasing experience was very smooth and informative. We did a lot of research about the cars before coming to the dealership, but Howard made sure we knew everything about Subaru and the car that we bought. He went to great lengths to ensure that we didn't just make a purchase, but that we got exactly what we needed for our daily lives. Even more he showed us the service department which is huge, clean and has an excellent, sound-proof waiting area for you while your car is being worked on. The entire facility is very relaxing, and every employee whom we even just passed in the hall was pleasant and welcoming. Then, as Howard himself noted, after purchasing the car our "relationship does not end here", as he gave us a courtesy call the next day and a week later, just to see how the car was and if we had any questions. He was very helpful all throughout in getting us accustomed to the new vehicle so that we could use it to its fullest. Further, the whole dealership is supportive. Financing went very smoothly, parts department was very helpful, and the manager called me a week later also to see how our experience was - which I noted was great. I would certainly recommend Howard and Bill Kolb Subaru to any car buyer. More
From start to finish, from entering the dealership to leaving with my brand new leased car, the whole experience was pleasant, easy and warm. This wouldn't have been possible without the help of Richard leaving with my brand new leased car, the whole experience was pleasant, easy and warm. This wouldn't have been possible without the help of Richard and Marty! Thank you! More
When our old Ford explorer suddenly died and we needed a replacement we decided to lease but knew nothing about leasing. We contacted Richard Knel at Bill Kolb Jr. Subaru who we trusted from our 2 prior Sub replacement we decided to lease but knew nothing about leasing. We contacted Richard Knel at Bill Kolb Jr. Subaru who we trusted from our 2 prior Subaru purchases. Richard walked us through the pro's & cons of leasing and thanks to Rich's efforts we were able to get an excellent leasing deal and get back on the road quickly. The 2013 Impreza is great and makes this the 3rd Subaru from Bill Kolb Subaru. We consider Richard our go to salesperson on sales & leasing. Paul in finance, thank you for expediting the entire process. It was a non-stressful process from start to finish. We remain your loyal customers. John & Carmen More
Sam Texler was willing to go above and beyond to answer all my questions, spend tons of time training me on my navigation and bluetooth, he was nice and friendly and informative and he introduced me to the all my questions, spend tons of time training me on my navigation and bluetooth, he was nice and friendly and informative and he introduced me to the owner who was also nice and friendly and they both genuinely seemed interested in having me as a customer. More
Howard was easy to talk to, honest, understanding and full of information. I felt like I was being taken care of rather than being sold to. I had no intention of purchasing a vehicle when I came in. I wa full of information. I felt like I was being taken care of rather than being sold to. I had no intention of purchasing a vehicle when I came in. I was there for information only, and for what would have been the first test drive of a much longer search, but I ended up buying right then and there. Howard took care of everything seamlessly, including incorporating my trade-in with the deal. The price was right, the car was right and Howard made me comfortable enough to just do it. It really was just as easy as walking in with one car and then leaving with a much better one, all in a very short amount of time. More
It was evident to us that Howard truly believes in Subaru's as he explained to us what makes the brand unique and worth owning. He taught us all about the Forester, and gave us two test drives in two Subaru's as he explained to us what makes the brand unique and worth owning. He taught us all about the Forester, and gave us two test drives in two separate cars. My wife and I took a good deal of time to make up our minds, but Howard was patient and satisfied all of our concerns and questions. I took Bill Kolb, Jr. on recommendation and would gladly pass along our recommendation to others. Thank you for a great experience. God bless, Timothy and Kristen Flynn. More