Bill Kolb Jr. Subaru

My son introduced me to the dealership after a thorough search of many Subaru dealerships in New York. It was an "on target" recommendation. Rich Knell was very knowledgeable. He also wasn't a "pushy" s search of many Subaru dealerships in New York. It was an "on target" recommendation. Rich Knell was very knowledgeable. He also wasn't a "pushy" sales person and was very clear describing the Kolb policies. For example: Kolb does not barter with the cost of their cars. The price is the price, period. Their philosophy is that it's unfair to those customers who may not be the "best" negotiators. Also, my son's brother is a cars salesman in California and he agreed that the price for our car is very fair. I would recommend this dealership to anyone who is seeking a solid, honest, and very helpful car buying experience. Helen Helfer More

I had to break my lease from my 2013 Mini All 4 because I I had to break my lease from my 2013 Mini All 4 because I was in fear for my life. My Mini was not what it is all cracked up to be. It would not I had to break my lease from my 2013 Mini All 4 because I was in fear for my life. My Mini was not what it is all cracked up to be. It would not stop in the least bit of snow but rather slide like Derek Jeter sliding into 2nd base with the slightest touch of the brake pedal. And this winter season the bumps/ potholes here in the North East are horrendous!!! When I rode over them I thought the axel was going to fall off and also loose a wheel in the process. This Mini was $34,000 when I signed the 3 year lease (not cheap) and I was feeling trapped for the next three years. I spoke with Bill Kolb Jr. and was happy when I was told I can get out of my lease and get into a Subaru. I had bought a 2007 Legacy GT seven years ago (still own it) and also bought a 2006 Impreza WRX for my son. I was impressed with the quality of Subaru (one tough car) and also the cost of ownership. Don't ask me why I changed cars but that doesn't matter anymore. Today I am the proud owner of a pre-owned 2013 Cross Trek and I am never going to leave the Subaru again!! I am proud to say that Bill Kolb Jr. is my "Go To" dealership from now on. Thank you Sergio and Gary for getting me into my dream car. I no longer have to dodge pot holes or worry about depressing my break pedal while driving in the snow. Peace of mind is a GOOD thing!!! I cannot recommend Bill Kolb Jr. enough! This is your ONLY choice when it comes to purchasing your next Subaru!!! Robert Zerilli Blauvelt, NY More

When I walked through the door a Bill Kolb, Howard was the first salesperson to greet me. Howard was very warm and friendly, right from the get go asking if he could get me coffee - trying to make feel c the first salesperson to greet me. Howard was very warm and friendly, right from the get go asking if he could get me coffee - trying to make feel comfortable and he succeeded. Howard was very helpful walking me through the process of trading in my chevy Suburban for which they gave good deal for. I told Howard about a Subaru Legacy that I had seen online. He took me right to the Legacy and we went for a test drive in the legacy. Howard was explaining the features and benefits of the Subaru products. He was clearly very knowledgeable and enthusiastic about Subaru's products which sealed the deal for me. My overall experience at Bill Kolb was fantastic. Howard and the others at the dealership that help me were professional, courteous and friendly. They made what can be a very stressful experience (purchasing a vehicle) very easy and painless. So, if you're in the market for a new or used car, go see my buddy Howard and the good folks Bill Kolb Subaru - you'll be happy you did. Lino Dimichino More

The staff was very helpful and got the deal done very efficiently. No gimmicks and I would recommend this dealer to anyone in search of a Subaru. efficiently. No gimmicks and I would recommend this dealer to anyone in search of a Subaru. More

I first went there by myself to find out information on leasing a 2014 Subaru legacy and to get an appraisal on my 2007 Honda civic si. The FIRST sales consultant I worked with was Rafael. I told him up fr leasing a 2014 Subaru legacy and to get an appraisal on my 2007 Honda civic si. The FIRST sales consultant I worked with was Rafael. I told him up front no business today I will come back with my mother, who is the co-signer, another time. The first 10 minutes he tried to savvy me and then pushed paperwork. Monthly was okay, $200-257 a month depending on accessories, with $1,500 down. The trade in range for my car was $7,000-7,500. I told him I can't commit to anything and that I would follow up with him. Then he gets his sales manager, Joe, to come speak to me and tell me that cars go by fast and to come back and schedule an appointment ASAP. Joe was okay. I knew business was business and I understood what I was doing walking out the door and shook his hand. From first impression I told myself that I was not coming back there. NOW, here is the redemption story. My mother and I decided to go to another dealer and appraise my car and look at numbers. Dealer quoted us at $289 monthly NO EXTRAS with a $2,000 down. They appraised my car at $6,000. WOW. Big difference in numbers. Even though I told myself I wasn't coming back to Bill Kolb I told my mother let's just try, maybe we'll luck out with someone else. So we went back and worked with JEFF WEINER. We lucked out. Even though at the end up the day business is business, Jeff was incredibly friendly, funny, and most important, he respected my mother and did his part of the job to make the sale. We ended up paying $268 a month with the elite package, remote start, and coverage for all oil change and maintenance fees. Jeff was also able to get us $7,700 for my car which was a $1,700 difference from the other dealership.He was ALSO able to get me the trim level and color of the legacy I wanted delivered the NEXT DAY. I ended up with a 2014 Subaru Legacy Premium in black with the Elite package that comes with leather seats, an out of dashboard GPS, and the all weather package. I lost my registration that week (womp) and upon trade-in Jeff said he'll take care of it. He did the numbers in front of me and my mother and explained everything in a clear and concise manner. Jeff is a VERY valuable asset to this company. If he approaches every client with the same demeanor he approached us I wouldn't be surprised if he sold 20 cars in a day. If not for Jeff redeeming Bill Kolb Jr. Subaru, we probably wouldn't have done business there. What a great guy! We'll see if he holds true on follow-up visits but THANK YOU JEFF WEINER. More

Howard was extremely helpful and pleasant throughout the entire process. I left the dealership with the perfect car thanks to him. Kudos to Howard and the entire staff at Bill Kolb subaru. entire process. I left the dealership with the perfect car thanks to him. Kudos to Howard and the entire staff at Bill Kolb subaru. More

3 rd car from this dealer. They have a great organization and you can not beat the service, prices and the care. Subarus are the best and so is Bill Kolb! organization and you can not beat the service, prices and the care. Subarus are the best and so is Bill Kolb! More

The overall experience was exceptional. Richard Krel was very knowledgeable about the product and was very patient. Having the information sheet on hand and the keys to all cars readily available is a very very knowledgeable about the product and was very patient. Having the information sheet on hand and the keys to all cars readily available is a very efficient system. The selection of vehicles was very extensive and offered the customer many options. I was apprehensive about the "no haggling policy" and had a discussion with Richard Krel about it. He assured us that the policy was hard and fast. I have leased and purchased many cars over the years and this is the first time that I visited a dealer and closed the deal on the first visit. I feel that my comfortable experience in dealing with Kolb Subaru was made possible by the efforts of Richard Krel and he is an asset to Kolb Subaru. After the purchase, I did check the vehicle price on line and found that the price that I paid was a fair price, so that shows that the "no haggling pricing" worked for me. My only suggestion would be to add a full tank of gas to the car when purchased as is done with new car purchases. More

The dealership along with the sales associate, Howard Bonfield was very friendly and professional. He knew his product inside and out. He listened to my needs and matched me up with a car that was right Bonfield was very friendly and professional. He knew his product inside and out. He listened to my needs and matched me up with a car that was right for me along with a good price. Overall it was an excellent experience. More

Had a great experience purchasing a used 2013 Outback. I would highly recommend Jeff as a salesman, he was professional, courteous, patient and did not push a sale or car. Ended up making a purchase on the would highly recommend Jeff as a salesman, he was professional, courteous, patient and did not push a sale or car. Ended up making a purchase on the spot and have enjoyed my car and the experience! His knowledge of the vehicle history was extensive and made me feel more comfortable purchasing the car. More