Bill Kolb Jr. Subaru

Worst Dealership Ever To make a long story short I was sold a brand new 2014 STI that had major drivability issues. The service department said it was as per design that th To make a long story short I was sold a brand new 2014 STI that had major drivability issues. The service department said it was as per design that the steering wheel shook above 40 mph and that the hard pulling to the right was from the 2 mph winds that we were having that day. What a piece of xxxx dealership and service department. I would strongly recommend going elsewhere. xxxxing schemers. More

Getting rid of the 626 What can I say I would give this dealership 20 stars if I could.The last time I bought a new car was 11 years ago and I was nervous as hell.Most deale What can I say I would give this dealership 20 stars if I could.The last time I bought a new car was 11 years ago and I was nervous as hell.Most dealers you go to are pushy and annoying.Not Bill Kolb Subaru believe the hype theses guys rock.John was outstanding from start to finish and let me chose the car that fits me.I was concerned because I'm trying to rebuild my credit and these guys really work hard to get you financed.Customer service is so important and these guys are just awesome.I am going to enjoy the hell out of my 2011 impreza and I encourage you guys to turn the 626 into a demolition derby car.You definitely got a lifetime customer here.Thanks for the pleasant smooth experience. Bill Fay More

Awesome Experience! Howard was a breath of fresh air! He was extremely helpful, knowledgable, and friendly! We would definitely recommend this dealership and sales consul Howard was a breath of fresh air! He was extremely helpful, knowledgable, and friendly! We would definitely recommend this dealership and sales consultant to friends and family. Howard made i The process so easy!! More

Phenomenal service I could not be happier; went in for an appraisal and left with the car I originally wanted 3 years ago; completely satisfied. Howard was genuine and t I could not be happier; went in for an appraisal and left with the car I originally wanted 3 years ago; completely satisfied. Howard was genuine and took care of everything beyond what was needed. I will gladly go back to him in the future. More

Bill Kolb Jr Subaru "Rocks"! Hi, I am a 57 yr. old man with a family of 5. I have been purchasing new cars ever since I started driving at the raw age of 18. Honda’s, Toyota’s, Mi Hi, I am a 57 yr. old man with a family of 5. I have been purchasing new cars ever since I started driving at the raw age of 18. Honda’s, Toyota’s, Mitsubishi’s, Chrysler’s, Hyundai’s, etc.etc. My philosophy has always been, why purchase someone else‘s potential problems (buy new). That’s just my thought process, as to each his own! In any event, I was in the market to attain my 20 yr. old son a car back in March, 2014. He said that he wanted a Subaru WRX STI or WRX (Sedan). Since he decided not to go to college & works a full time job, I told him that I would help him out. I knew nothing about a WRX STI. I have many friends who have owned Subaru’s for years & rave about their performance, reliability, longevity etc. I called 5 Subaru dealerships in the N.Y./N.J. locale and set up appointments to meet with them regarding a WRX STI or WRX. As I mentioned earlier, this isn’t my “First Rodeo” procuring a new car. My strategy has always been to play “hard ball” from the start! I am very respectful but a straight shooter! If I leave a dealership with a bad taste in my mouth, I will not return. There is way to competition out there for me to take any nonsense … Please, no disrespect to those who sell cars for a living. My last stop during this (supposedly) feeling out process was on a Wednesday at Bill Kolb Jr. Subaru in Orangeburg, N.Y. From the moment my son & I walked in to this dealership, I felt a strong sense of honesty, professionalism and caring. The place was rocking & rolling as almost every sales consultant had a potential client at their desk. My son & I were greeted by a gentleman namely Sonny Ripp’s. With a last name like Ripp’s, I really didn’t know what to expect. I always set the tone of the conversation “right out of the gate”! Amazingly, Sonny understood where I was coming from. He kindly sat us down & from there on the entire process was handled with "Kid Gloves"! This dealership only had a 5 door WRX STI in stock but their inventory sheet showed that a WRX SI ice silver metallic sedan was in the process of being shipped from Massachusetts. Even knowing that these hard to come by vehicles are "Prime Time", Sonny offered us a great price so we “sealed the deal” that day. The car arrived 1 week later & my son was off and running! Additionally, this past week, I purchased a 2014 Subaru Outback (Premium) for my wife at Bill Kolb Jr. Once again, Mr. Ripps came to the table with an excellent price w/o applying any unnecessary pressure … just pure patience & professionalism. Marty (The “money man” as I call him), has been a pleasure to do work with on both occasions). The 2 sales managers Mo & Joe (Sounds a little like the “Pep Boys”) were also very understanding & supportive. Thanks guys! I can tell you right now, if my family is ever in the market for a Subaru, Bill Kolb Jr. in Orangeburg will be my only stop!! More

Most pleasant experience Being in an industry that deals regularly with car dealerships, I'm pretty pessimistic by nature but I was overly impressed with the service and atten Being in an industry that deals regularly with car dealerships, I'm pretty pessimistic by nature but I was overly impressed with the service and attention I received from Sam and Paul. They weren't pushy and were easy to work with. I drove my new car away already hooked up to my blue tooth as Sam was very thorough in explaining the features and even hi-lited my owners manual with colored tabs for easier access to pertinent information. Very professional. More

First Time Car Purchase This was my first brand new car purchase, and we were already set on purchasing a Subaru. My family and I walked around the lot and compared the vehi This was my first brand new car purchase, and we were already set on purchasing a Subaru. My family and I walked around the lot and compared the vehicles alone first. When we were ready we approached the dealer, Howard, and he explained the Subaru vehicle to us. He gave facts about the vehicle and was able to answer questions on the spot. As I was stuck between two specific vehicles he pointed out the differences between both, but again never tried to sway my decision as many sales people try to do. Overall, I was able to purchase a car without dealing with a pushy sales man as I have experienced at other dealerships. I would definitely recommend the dealership and the salesman, Howard, to anyone looking to purchase a new car. More