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Bill Kolb Jr. Subaru
Orangeburg, NY
3,453 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,453 Reviews of Bill Kolb Jr. Subaru
October 13, 2014
First Rate Dealership I just leased my second Subaru through this dealership. I went from a 2011 Wrx to a 2015 Legacy. My experience was amazing as usual. Between my family I just leased my second Subaru through this dealership. I went from a 2011 Wrx to a 2015 Legacy. My experience was amazing as usual. Between my family and the several friends I have brought to this dealership every experience was pleasant, and you can't beat the prices at this dealership. When I first went to look for Subaru's I tried Wayne Subaru who tried to charge me 2,000 over sticker, and Ramsey Subaru almost seemed like they didn't want to sell me a car. Bill Kolb Jr. Subaru was almost a no haggle experience, and they gave me VIP pricing the moment I walked through the door. If you go to this dealership ask for Sam Texler as your sales consultant. He is extremely personable, and always there for his clients even after the buying experience. His willingness to guide you through the buying experience goes above and beyond most salesman. They also have a tremendous service department. Bottom line if you try any other dealership I can guarantee you are making a mistake. More
by KMurray211
Employees Worked With
Sam Texler, Greg Annicchiarico, Paul Spiegel
October 10, 2014
2015 Forester Just leased a Forester, and couldn't be more pleased. Howard at Bill Kolb was professional and honest. Would recommend him to anyone who wants a knowl Just leased a Forester, and couldn't be more pleased. Howard at Bill Kolb was professional and honest. Would recommend him to anyone who wants a knowledgeable salesperson. More
by 2015Forester
Employees Worked With
Howard Bonfield
October 08, 2014
First rate experience. Leased a 2015 Legacy (base model) yesterday. My experience was pleasant, no pressure, no haggling over price. My salesman Howard was knowledgable and Leased a 2015 Legacy (base model) yesterday. My experience was pleasant, no pressure, no haggling over price. My salesman Howard was knowledgable and friendly and made the experience painless. More
by Joke bell
Employees Worked With
Howard Bonfield
October 07, 2014
Worst customer service Obnoxious and condescending, borderline rude. They are on salary so if you don't buy a car, the next person will. Told to arrive at 10:00 to pick up Obnoxious and condescending, borderline rude. They are on salary so if you don't buy a car, the next person will. Told to arrive at 10:00 to pick up the new car even though we requested to be there at 11:00. Changed all of our plans and got there at 10:00 and was told we were scheduled for 11:00 and the car wouldn't be ready for about another 2 hours. (Our sales receipt indicated a 10:00 pickup). The salesman, who knew where we lived, called us on our HOME phone (never tried our cell phones) at 9:32 - - -our trip was about an hour and we were already on the road for a 10:00 pick up. Asked for touch up paint for our troubles and it became a big deal to get it. Then, we had them do our out of state registration and it has the wrong address on it! We are still trying to get it corrected. This was more trouble then what it was worth. Only Paul in finance seems to have integrity. Unless our car breaks down right in front of the dealership and we have no other transportation, it is doubtful that we would purchase another car at Bill Kolb. More
by joancal
Employees Worked With
Jackie , Howard Bonfield, Paul Spiegel
October 06, 2014
Very informative We went to numerous vehicle dealerships, including one other Subaru dealership. Howard at Bill Kolb Jr. Subaru was the only salesperson to actually ex We went to numerous vehicle dealerships, including one other Subaru dealership. Howard at Bill Kolb Jr. Subaru was the only salesperson to actually explain to us why Subaru was the best car for us - what it had to offer that other brands did not. More
by NewSubaru10
Employees Worked With
Howard Bonfield, Paul Spiegel
October 02, 2014
2nd visit in less than 6 months Less than 6 months ago, my father and I went to trade in his Honda Accord for a Forester and we were so pleased with the whole experience that we went Less than 6 months ago, my father and I went to trade in his Honda Accord for a Forester and we were so pleased with the whole experience that we went back last week to lease an Impreza for myself. We felt completely at ease and were very pleasantly surprised on the professional, individual attention that we received. This was all thanks to Howard Bonfield, who helped walk us through each visit in a calm and patient manner. We're very lucky to have him as our go-to guy. I personally am, without a doubt, a loyal Subaru customer and fan of Bill Kolb Jr. Subaru! More
by subs
Employees Worked With
Howard Bonfield
September 30, 2014
BUYER BEWARE!! Brought in our Subaru for scheduled service and we received a quote of $500 - $700 and authorized the repair (timing belt). When we picked up the veh Brought in our Subaru for scheduled service and we received a quote of $500 - $700 and authorized the repair (timing belt). When we picked up the vehicle later that day they handed us a surprise $2,500 REPAIR BILL! I urged my husband to not pay it, to complain to management the following day, but he felt it was futile, as they must also be "in on the game". He was upset by it but not a confrontational person, wrote them a check:( And in doing so, wrote himself a mental note never to support Subaru again. Hence our first and LAST! We will NEVER visit that establishment again and strongly urge family and friends to do likewise. (What's the adage: "Fool me once, shame on you! Fool me twice...." Except the later option has been revoked.) --To be honest, I have to pick a name from 'Service" and "Greg" is the only option. Not sure if he was responsible, possibly. More
by Suffern10901
Employees Worked With
Greg Annicchiarico
September 30, 2014
Very happy with my new car! I recently purchased a 2015 outback from Sam Texler at b.k. Subaru and was very satisfied with my experience, Sam was friendly and helpful and made th I recently purchased a 2015 outback from Sam Texler at b.k. Subaru and was very satisfied with my experience, Sam was friendly and helpful and made the process easy. The price seemed in line with what I found in other places. I especially appreciated that Sam put post-it notes in the (very, very long) user's manual to highlight important information. I would definitely recommend b.k. Subaru to a friend. More
by LIcarbuyer1234
Employees Worked With
Sam Texler
September 29, 2014
Purchase of Honda Civic, trade-in of Subaru Forester Very fair price for the Honda Civic, and fair movement on trade-in value of the Forester after test drive by their folks. Total of of 2 and a half hou Very fair price for the Honda Civic, and fair movement on trade-in value of the Forester after test drive by their folks. Total of of 2 and a half hours over two days to drive home in Civic for my son. More
by ahmissey
Employees Worked With
Howard Bonfield
September 29, 2014
BILL KOLB JR SUBARU AND HOWARD BONFIELD RATING EXCELLENT I went to look and price a new car and your salesman Howard Bonfield came over and introduced himself and asked if he could help us. I asked him to se I went to look and price a new car and your salesman Howard Bonfield came over and introduced himself and asked if he could help us. I asked him to see a Red, CrossTrex and he gave me a good long test drive so I can get a good feel for the car and see how it operates. I fell in Love with it right away. He was so nice and patient and answered all my questions. Even my husband was impressed with him. He was very professional and courteous. He took care of all the paperwork quickly and efficiently. This is my third Subaru. And I wouldn't buy any other vehicle. When I am ready to purchase my next new car it will be from Bill Kolb Jr Subaru and I will go see Howard for my purchase. The day I bought the car I recommended two family members to go see Howard to purchase a Subaru. A very satisfied customer . Marie A Tacinelli More
by tass51
Employees Worked With
Howard Bonfield
