Bill Kolb Jr. Subaru

Customer Service at it's best! The minute we walked into Bill Kolb to purchase our third Subaru, Sam Texler made us feel right at home! He even went out of his way to make our dog w The minute we walked into Bill Kolb to purchase our third Subaru, Sam Texler made us feel right at home! He even went out of his way to make our dog welcome and comfortable! I had a list of what I wanted in my new Outback and Sam made sure that we got the model that met all our needs! He even took the extra time to take us for a test ride despite my saying it wasn't necessary. He insisted in showing us all the newest updates in the 2016 models. To me- it's all about customer service and we have walked out of other Subaru dealers because of their lack of attention and or hard selling tactics. We have several Subaru dealerships in Westchester however we chose to travel to Rockland to buy ours from Bill Kolb, Jr. Sam made a stressful situation extremely pleasant and enjoyable!! We will definitely be back and buy our next Outback from Sam. More

A LIFESAVING CHOICE Bob Marcus: I just picked up my new 2016 Legacy from salesman Howard Bonfield @Bill Kolb Jr. Subaru in Orangeburg NY. It was a replacement for the 20 Bob Marcus: I just picked up my new 2016 Legacy from salesman Howard Bonfield @Bill Kolb Jr. Subaru in Orangeburg NY. It was a replacement for the 2014 Legacy I'd purchased from Howard in March, 2014. You might wonder why I was replacing my car after only 21 months. Well, its because 2 weeks ago my 2014 Legacy, with me in it, was broadsided by a large, speeding bus. Thanks to the safety design of my car, I was able to walk out with only bumps and bruises. Alas, the car was "totaled". Last week I called Howard and told him my sad tale. Within minutes he found me a new Subaru in the color I wanted and equipped just as I wanted. I stopped in last Saturday to reserve the car, and today I'm back in a Legacy driver's seat. Howard and the dealership made me forget my recent trauma. Now the little kid in me is tickled pink to have a great new (and considerably improved) new car. Hooray for Howard and the team at Bill Kolb, Jr. Subaru. I'll be recommending them to everyone I know. More

First car purchase, couldn't have asked for better Went into Bill Kolb Subaru intent on purchasing my first car. I had spoken with Holman previously, and he was immediately amiable, prepared, and helpf Went into Bill Kolb Subaru intent on purchasing my first car. I had spoken with Holman previously, and he was immediately amiable, prepared, and helpful. He spent hours with me going over my needs and desires, test driving a vehicle, and making sure I had every base covered. He helped me find a car that met my needs, fit my budget, and even had many of the bells and whistles I was hoping to get. I had a great experience thanks to Holman, and Paul as well who helped me go over some additional financial information. Bill Kolb Subaru has a new loyal customer thanks to these two! More

Great dealership Sam Texler is a terrific & knowledgeable salesperson. He along with the whole staff are easy to get along with, accommodating & friendly. The leasing Sam Texler is a terrific & knowledgeable salesperson. He along with the whole staff are easy to get along with, accommodating & friendly. The leasing process was easy. Will definitely recommend Sam & the Bill Kolb Jr. Subaru dealership to all my friends. More

A+ Team at Bill Kolb - from a return customer I just picked up a newly leased 2016 Legacy just before Christmas. This was the second lease from Bill Kolb and the overall great experience was just I just picked up a newly leased 2016 Legacy just before Christmas. This was the second lease from Bill Kolb and the overall great experience was just like the first time 3 yrs ago (2012 Impreza). I cannot say enough good things about Howard and Ross who were very friendly and went out of their way to make me feel like family. This is the only dealer I have dealt with that was very honest and up front with their pricing and service. Fortunately this dealership is only a few miles from home, but I would have no problem driving over 2 hrs to buy a car from them. You are treated fairly without all the various tactics you come to expect from any salesperson. I will definitely be returning again in 3 yrs to pick up my next Subaru. More

Great experience Had great experience at bill kolb Subaru thanks again Ross for all your patience and working for the right numbers for me and taking the time to expla Had great experience at bill kolb Subaru thanks again Ross for all your patience and working for the right numbers for me and taking the time to explain everything in detail. Dean More

The Best There Is This was my family's fifth Subaru from Bill Kolb. I can't imagine going anywhere else. There was no hassle. There was no pressure. There was no anxiet This was my family's fifth Subaru from Bill Kolb. I can't imagine going anywhere else. There was no hassle. There was no pressure. There was no anxiety. Just a friendly, relaxed, enjoyable experience. Stuart Lesser (sales) is a gem, straight talking and sincere. Paul Spiegel (finance) got me remarkable terms on a loan. Any time I've brought a car in for service, I felt leaving that I received good value for my money. No surprises, no add-ons. I can't say enough about this place. Buy your car here, you won't be disappointed. More

Great experience at Bill Kolb Subaru Just purchased a new 2016 forester. Our sales associate Howard Bonfield was helpful, knowledgeable and allowed us the time to make the decision that w Just purchased a new 2016 forester. Our sales associate Howard Bonfield was helpful, knowledgeable and allowed us the time to make the decision that was right for us. Lots to choose from in a welcoming environment. I would recommend Howard and Bill Kolb to anyone! More

Terrible treatment of customers My father and I drove an hour to make our appointment at Kolb to purchase a 2016 legacy. The salesperson we had our appointment with wasn't there, and My father and I drove an hour to make our appointment at Kolb to purchase a 2016 legacy. The salesperson we had our appointment with wasn't there, and our backup, Rich Knel, wouldn't see us because he had another appointment in "30 minutes." After being shuffled around for several minutes from person to person, one nameless salesperson with glasses met us outside and showed us one car. He then walked us across the street to another lot and showed us two more, batted away our questions and walked away and returned to the office. We were left standing in the rain across the street. We left and drove 15 minutes to Ramsey and bought a new legacy without a problem. Don't bother with Kolb, because they don't treat you with any respect. They literally left us standing in the rain. More

First Time at Bill Kolb Jr. Subaru This was my first new car purchase at Bill Kolb Jr. Subaru, and I was extremely pleased with the entire sales experience. Howard Bonfield was my sales This was my first new car purchase at Bill Kolb Jr. Subaru, and I was extremely pleased with the entire sales experience. Howard Bonfield was my salesman, and his knowledge and experience with the Subaru model lineup led me to purchase a 2016 Outback Limited. Howard expertly handled all of the transaction paperwork (which included a trade) and on delivery day, he spent much time showing me the operation of the vehicle's many features. My car buying experience at Bill Kolb Jr. Subaru was excellent and I would highly recommend them, and Howard Bonfield, to anyone in the market for a new Subaru. More