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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,455 Reviews

252 Route 303

Orangeburg, NY

10962

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3,455 Reviews of Bill Kolb Jr. Subaru

October 29, 2016

Great customer service Thank you Rich Janke for a wonderful stress free professional experience !!! You made our experience at Subaru so enjoyable .. You are very knowledgab More

by Sheri123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Janke
October 27, 2016

Purchase of a pre-owned outback Did a lot of research on Cargurus looking for a pre-owned Subaru outback. Took me a few months actually searching and trying to decide on a 2nd vehicl More

by Orlando & Luisa
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Lady who gave me the coffee pods !, Gary Mendelsohn, Paul Spiegel, Larry Annunziato
October 27, 2016

New car purchase Reputable, excellent service, and all of the sales reps were very knowledgeable and courteous. The car was prepared impeccably. Our salesman took us t More

by Jim67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Moore, Gary Mendelsohn
October 26, 2016

Treated like a fool Was not told about car needed to be broken in. Sold me an extra $2500 of warranty without my knowledge. Howard got into the car with me showing me ab More

by Nicholas Pagliuca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Bonfield, Marty Shuvall
Oct 26, 2016 -

Bill Kolb Jr. Subaru responded

Nicolas: This is Maryann Kolb, President of Bill Kolb Jr Subaru. It is 10:23pm. I will look into this first thing tomorrow and get back with you. We will get to the bottom of this. Maryann Kolb President

Oct 26, 2016 -

Bill Kolb Jr. Subaru responded

Mr. Pagliuca, When would it be convenient for you to bring the vehicle to the dealership so we can address any problems you have? I would invite you to drive the vehicle with the technician so you can more fully explain your concern. Additionally, I will have one of my Product Specialists go over the vehicle's features in more detail so you can get the most out of your new car. In reviewing the paperwork I see that you signed for the extended service contract. While this has many benefits that you may need to take advantage of in the coming years it is possible to cancel. Let me know if you wish to do so and I will process your 100% refund immediately. Please call or email me if you have any additional questions. I will attempt to reach you by phone as well. You can reach me at 845-359-7777 ext 6303 or chris.f@bkcars.com I look forward to your response. Chris Flood General Sales Manager Bill Kolb Jr. Subaru

October 25, 2016

Great experience buying a car at Bill Kolb Subaru Our Salesman Holman went above and beyond to make sure we were happy. We will definitely be back when we are in the market for another car Tha More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holman Cano
October 24, 2016

Same as always-exceptional Purchased and serviced 4 cars at Kolb it has been the same experience - professional, exceptional service and support from the techs and Greg and the More

by mjkonca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Annicchiarico, Stuart Lesser, Joseph Minns , Robert Brislin
October 24, 2016

Happy Subaru Owner I met with Howard last year (2015) with my Grandfather to look at a Crosstrek. Howard was very professional and courteous to my Grandfather & I. I end More

by Mark Peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
October 24, 2016

Excellent sales experience We went in on a busy Saturday morning without an appointment and Sam spent a good deal of time helping us find exactly the car we were looking for. T More

by Tarrytown, NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Texler, Mauricio Escobar, Paul Spiegel
October 23, 2016

"Best car buying experience" We dealt with Larry Annunziato who was friendly, knowledgeable and not pushy at all. It was the most pleasurable car buying experience we've ever had More

by HBloomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Annunziato
October 22, 2016

One-Stop Shopping I never needed to own a car until recently, so I went to check out the lot at Bill Kolb Jr. Subaru with some dread, expecting an unscrupulous sales re More

by 45rpm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
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