
Bill Kolb Jr. Subaru
Orangeburg, NY
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3,455 Reviews of Bill Kolb Jr. Subaru
I love coming to you guys to service my Subaru because of the service specials that you guys offer, but I came in today (Saturday, June 15th) and the amount of time I waited was abysmal. I had an 11AM appoin the service specials that you guys offer, but I came in today (Saturday, June 15th) and the amount of time I waited was abysmal. I had an 11AM appointment to get my brake rotors resurfaced and brake pads replaced and I didn’t end up leaving until about 3:30PM. That’s unacceptable. I understand you maybe don’t want to hire more technicians to work on a Saturday to cut costs, but then maybe don’t allow as many appointments. There has to be some accountability and responsibility from you guys. I’m still going to continue to use you guys because the work you guys do is great and the service special coupons you guys offer are great, but you guys need to work on getting this better. Thanks. More
Started off okay, then as I'm leaving, the credit machine doesn't work. Which only led to either cash, or check.. and those most of us don't have. Get to the car, and the cabin filter is still on the floor o doesn't work. Which only led to either cash, or check.. and those most of us don't have. Get to the car, and the cabin filter is still on the floor of my car. Clearly the guys in the back did not do a thorough enough job. More
This was the best experience I’ve had buying a car - from having the vehicle I was looking for, in my price range and the buying experience was seamless. If you’re in the market for a vehicle, I would defini having the vehicle I was looking for, in my price range and the buying experience was seamless. If you’re in the market for a vehicle, I would definitely take a look into Bill Kolb Jr. as they’re excellent. I recommend and I would do business again. More
Process with Stefanie was amazing. Very attentive and gave us all the info needed and the space to make our decision. Amazing experience. Very attentive and gave us all the info needed and the space to make our decision. Amazing experience. More
The Customer Service here is top notch! I drive a half hour just to come to this exact location for service because they treat me and my Subi so great! I drive a half hour just to come to this exact location for service because they treat me and my Subi so great! More