Bill Kay Honda

None better BERT Tvrz and BILL KAY HONDA have earned a place among the stars. You can tell by the way they treat you that customer satisfaction is very important BERT Tvrz and BILL KAY HONDA have earned a place among the stars. You can tell by the way they treat you that customer satisfaction is very important to them and that you are a real person instead of just a number. BERT has put me in the right vehicle at a great price more than once and the service department is second to none. More

Always great service. We are second generation Bill Kay patrons. I have always had great service there and the people couldn't be friendlier. I will continue to be a loya We are second generation Bill Kay patrons. I have always had great service there and the people couldn't be friendlier. I will continue to be a loyal customer More

Transmission Issue I had a shudder in the transmission. Alan did a great job explaining and I understood the recommended service, but I do not understand why changing th I had a shudder in the transmission. Alan did a great job explaining and I understood the recommended service, but I do not understand why changing the fluid 3 times is the cure (when you mix new fluid with any old, there will still be old fluid present after two, three, four, etc. changes). This should be covered under the warranty & not by the customer. More

Cathy was great as always. Good job...no issues..friendly staff timely service. I am a loyal honda owner and recently relocated from york pa. Been using your dealership regularl Good job...no issues..friendly staff timely service. I am a loyal honda owner and recently relocated from york pa. Been using your dealership regularly and find it to be top notch. This is my 3rd honda. It is almost 5 yrs old and going strong. More

Ok Experience Was not greeted upon entering the facility. Was there for a long time and not offered any accommodations. Long process in completing sale. Not a gre Was not greeted upon entering the facility. Was there for a long time and not offered any accommodations. Long process in completing sale. Not a great experience, just ok. More

Out of town help! My family was traveling out of town for Easter and we ran into car issues on Saturday- Alan H was awesome and helped us out so we weren’t stranded 500 My family was traveling out of town for Easter and we ran into car issues on Saturday- Alan H was awesome and helped us out so we weren’t stranded 500 miles from home. If we were local they’d have my business! More

Fantastic service department This is the best and most honest service people I’ve ever worked with. They do great work and NEVER try to sell you something you don’t need. This is the best and most honest service people I’ve ever worked with. They do great work and NEVER try to sell you something you don’t need. More

Water leak I brought my HRV in for service due to a water leak on the front passenger floor. The service tech spend a great deal of time searching for the source I brought my HRV in for service due to a water leak on the front passenger floor. The service tech spend a great deal of time searching for the source of the leak. The service manager explained the problem and the required repair was made. More

Love my Civic Love my new car. Bert Tvrz was easy to work with. Worked around my busy schedule. Thank you for all of your help - I truly appreciate it. Love my new car. Bert Tvrz was easy to work with. Worked around my busy schedule. Thank you for all of your help - I truly appreciate it. More

Great service Kathy is wonderful. No pressure to buy anything and yet my car is running save all the time thanks to Kathy and her team. I would recommend to everybo Kathy is wonderful. No pressure to buy anything and yet my car is running save all the time thanks to Kathy and her team. I would recommend to everybody More