Bill Kay Honda

My wife and I had the rare opportunity to purchase two vehicles. We told Donny McGee what we were looking for in general and he made suggestions according to our individual needs and preferences. He was vehicles. We told Donny McGee what we were looking for in general and he made suggestions according to our individual needs and preferences. He was very knowledgeable, yet not pushy. Donny anticipated questions and pointed out aspects of the vehicles that were important according to what he had found out about us. He is just the right kind of salesperson for us to work with, and we would request him the next time we do business with this dealership. We are thrilled with our Civic and Pilot! More

I purchased a used Honda Accord in Oct. from Bill Kay dealership, and it was a very pleasant transaction. Saul Whitaker(salesman) was knowledgeable and patient showing the car I was interested in. Everyt dealership, and it was a very pleasant transaction. Saul Whitaker(salesman) was knowledgeable and patient showing the car I was interested in. Everything was as website described-pictures and info was helpful. I took test drive with Saul and he pointed out all the features of car inside and out. Price was very reasonable. The test drive , trade in valuation, paper work, and prepping car(wash and clean) took about 2hours and I was on my way home-130 miles one way. It was worth the drive. Thanks Bill Kay Honda, for a great experience and a great car. Charlie Bruce-Dixon, Il. More

I have always hated going to buy a new car due to past experiences but my experience buying my 2010 Honda Odyssey from Donny McGee at Bill Kay Honda was actually quite pleasant. Donny McGee, the sales con experiences but my experience buying my 2010 Honda Odyssey from Donny McGee at Bill Kay Honda was actually quite pleasant. Donny McGee, the sales consultant was so patient, kind and attentive to me and my family during the whole process. He saw that we was taken care of and got the vehicle that met our needs. He was prompt in returning phone calls and emails. I would definitely rate his job performance a 10 out of 10. He loves his job and you can surely tell that too. I just want to give a big thank you to the "Bill Kay Honda Team" of Donny Mcgee, Peter Pishos, Finance Director and Brent Kurtyak, Internet Sales Manager. They are a great team to work with!! Bill Kay Honda you rock!!! Polly Davis Kankakee, Il More

We left with the vehicle we wanted. We were not quite sure quite what that would be when we arrived, but were certain we had the right one when we left. Appreciated the assistance as we narrowed down ou sure quite what that would be when we arrived, but were certain we had the right one when we left. Appreciated the assistance as we narrowed down our purchase. More

Donny made buying a new Civic, very easy. I dread new car purchases, always a hassle. That is not the case at all with Bill Kay. This was by far my best car buying experience. Thanks again Donny purchases, always a hassle. That is not the case at all with Bill Kay. This was by far my best car buying experience. Thanks again Donny More

Donny was very nice and very patient working with my mother and I when buying a car. He explained everything to me about the car and when signing papers. He was nothing but friendly and outgoing, and mother and I when buying a car. He explained everything to me about the car and when signing papers. He was nothing but friendly and outgoing, and made me feel comfortable. Most importantly he put me in a vehicle and made sure that I was comfortable inside it. More

Thank You for giving us an excellent deal on a 2013 Honda Accord EX-L. We were treated like we were customers for years , even though this was our first experience with your dealership. When we had to bri Accord EX-L. We were treated like we were customers for years , even though this was our first experience with your dealership. When we had to bring back our car for some minor details you made sure that my wife had a loaner so she didn't have to wait around the dealership. We most certainly will be doing business with you again , and will tell all of our family and friends about our wonderful experience. Thanks Again! Jerry Santefort More

Prompt response to my internet inquiry, an on time uninterrupted appointment, a quality car was purchased, salesmen was attentive, courteous, concerned with our comfort while at the dealership and pro uninterrupted appointment, a quality car was purchased, salesmen was attentive, courteous, concerned with our comfort while at the dealership and promptly responded to our questions after the sale. A no pressure sale made this a pleasent experience. More

I contacted this dealership because I was interested in a used Honda CR-V for my 17 year old daughter. I called dealership and made contact with Bert Tvrz. We talked back and forth for three days and upon used Honda CR-V for my 17 year old daughter. I called dealership and made contact with Bert Tvrz. We talked back and forth for three days and upon agreement of a price, I put a $1000 deposit on a 2008 Royal Blue Pearl Honda with 74K miles on it. The agreed upon price was $15620 which is a $300 discount given since I was driving from over 125 miles away. Once I arrived at the dealership I was treated professionally by Bert and offered to test drive the car. This is when the situation goes sour. Upon test driving the car, it was apparent that the air conditioning was not working properly. Although the car had underwent a 150 point certified Honda inspection, the air did not work during the test drive. We brought the car back in and Bert sought out the help of a service manager with over 15 years Honda experience. They returned and told me that once I purchased the car, the air conditioning issue would be under warranty and I can take to any Honda dealership for repairs. They showed me documentation of the "Honda Bullentin and Certified Limited Warranty" which would cover the issue. They also stated that they could not fix the issue prior to my purchase because it would be money out of the dealership's pocket versus coverage on warranty. The service attendant never looked beyond a computer to see exactly what was wrong but said the issue is probably associated to the air conditioning issues known in that 2008 model. Bottomline, I felt bam-boozled by both Bert and the service attendant. The goal was to get me to purchase the car, put in my name and then repair. It is hard for me to belive neither one of them knew about the issue up front because were exceptionally quick to explain it away once purchased and put in my name. I am totally pissed that I drove 263 miles round trip with gas at a premium for this dealership to try to sucker-punch me! More

Excellent experienced. Saul Whitaker facilitated the entire process with timely, concise, and thorough communications. I received a very good price and knew exactly how much I would pay out the door. entire process with timely, concise, and thorough communications. I received a very good price and knew exactly how much I would pay out the door. They quickly got me the car I wanted where other dealerships could or would not. The service department installed my options and that experience was also excellent. Overall great experience and I highly recommend Bill Kay Honda. More