
Bill Kay Honda
Bourbonnais, IL

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1,558 Reviews of Bill Kay Honda
2013 CRV Torque converter went out at 85,000 miles. I expected more from a Honda product. Sam Rios went to bat for me and Honda agreed to help offset the expen Torque converter went out at 85,000 miles. I expected more from a Honda product. Sam Rios went to bat for me and Honda agreed to help offset the expense. I am grateful for the help from Honda but still disappointed that my CRV failed so soon. I think Honda quality is slipping. Sam Rios is the only reason I will consider buying another Honda. More
Warranty work we worked through the service department on issues that occurred just outside the warranty time had expired. The service department worked through Ho we worked through the service department on issues that occurred just outside the warranty time had expired. The service department worked through Honda and their customer service department to work out a very fair deal to get the work done. More
Excellent visit and speedy Woman at service area was super friendly as well as the cashier... I always have a great experience here. The waiting room is always clean as well Woman at service area was super friendly as well as the cashier... I always have a great experience here. The waiting room is always clean as well More
Fantastic we had a very pleasant time purchasing our vehicle. Bert went above and beyond to assist us in making the best decision for our family. Bert was swam we had a very pleasant time purchasing our vehicle. Bert went above and beyond to assist us in making the best decision for our family. Bert was swamped but still managed to aid us in any way possible. We would recommend him to anyone. More
The best most experienced repair service I’ve ever had !! I’ve had all my services weekly monthly as scheduled now I’m scheduled taken care of at that facility and I know the service manager. They are very v I’ve had all my services weekly monthly as scheduled now I’m scheduled taken care of at that facility and I know the service manager. They are very very experience and very good!! More
Ease of purchase The salesman was knowledgeable and easy to work with during the process. The dealership has a welcoming ambiance. The service department was meticul The salesman was knowledgeable and easy to work with during the process. The dealership has a welcoming ambiance. The service department was meticulous in preparing the car leave the dealership. More
Alan is an outstanding service representative. We look forward to working with Alan Heimberger whenever our setvice is due. We trust him 100 percent to take care of us and our car! We look forward to working with Alan Heimberger whenever our setvice is due. We trust him 100 percent to take care of us and our car! More
Tire service Sam in service does an excellent job listening, explaining the work and solving any glitch that may come up. He does a great job serving. Sam in service does an excellent job listening, explaining the work and solving any glitch that may come up. He does a great job serving. More
just went for a oil and filter change ended up to be more went through everything that needed to be done on the car and the problems the car had that I did not know about and explained what the light meant went through everything that needed to be done on the car and the problems the car had that I did not know about and explained what the light meant More
Excellent Customer service was awesome the minute we stepped through the door. Sam did everything she could do to get us in the car we wanted and we couldn’t be Customer service was awesome the minute we stepped through the door. Sam did everything she could do to get us in the car we wanted and we couldn’t be happier! More