Bill Kay Honda

Sonic Pearl Hatchback Sport Touring - hard to find Myself and my son were on a mission to locate a specific car in a specific color. After a very bad experience at a Chicago Dealer, we found the car at Myself and my son were on a mission to locate a specific car in a specific color. After a very bad experience at a Chicago Dealer, we found the car at Bill Kay via cars.com. I called ahead and spoke with Sam. She confirmed that they had the car and told us to come on in. We drove for an hour to get to Bill Kay. Sam had the car up front and ready for us to look at and test drive. They matched a price we were given by our local dealer (local dealer could no get us the color we wanted). Sam was very efficient and thorough. Everyone at the dealership was friendly and accommodating. We completed the paperwork while they prepped the car for sale. 1 hour later, we were out the door and heading home. Sam and the gentleman from finance (don't have his business card handy) were both friendly, efficient and very pleasant to work with. They explained the point of sale and warranty options and supported my decision without trying to muscle me into the options that I declined (the part I hate most about buying a new car). Sam went over the plethora of features in the car before we drove it home. Thanks Sam for all of your help! I would purchase from Bill Kay again and recommend them to my friends. Love my new Sonic Gray Civic Hatchback More

Service writer Sam is Awesome! As a female customer, ignorant about mechanics, Sam was very informative with me. Where he could save me money he did. When they could have taken me As a female customer, ignorant about mechanics, Sam was very informative with me. Where he could save me money he did. When they could have taken me for more money, he did not. I always had an impression of honest from the group. Very helpful! More

Excellent Buying a car seemed very scary at first but it was so easy and they were very helpful! I will continue to buy Honda’s ! Buying a car seemed very scary at first but it was so easy and they were very helpful! I will continue to buy Honda’s ! More

Great Service Everyone is very nice to work with. The service was fast and got my car in right on schedule. Explained what was needed beyond oil change and mad Everyone is very nice to work with. The service was fast and got my car in right on schedule. Explained what was needed beyond oil change and made an appointment on my schedule to get done. More

Maintenance 2011 Accord in for maintenance, airbag recall and tires. Service was completed in a timely manner. Sam Rios kept me up to date on the progress of th 2011 Accord in for maintenance, airbag recall and tires. Service was completed in a timely manner. Sam Rios kept me up to date on the progress of the service. He explained everything that was needed. Then I also met with Bert Tvrz regarding the possible purchase of a civic. I was given a price quote. There was no pressure from Bert to purchase at that moment. I have purchased 3 vehicles with Bert 's help already so he know when we are ready we will make an appointment to see him and move forward. More

Saul Whitaker I first came to Bill Kay when we moved into the area for a factory recall on my '03 CRV. Not only was the service above and beyond the call but Saul W I first came to Bill Kay when we moved into the area for a factory recall on my '03 CRV. Not only was the service above and beyond the call but Saul Whitaker and I sat down for coffee while I waited. We discussed the pros and cons of the car selling business. We treated each other with respect and parted ways. I remembered him as a cut above in demeanor and approach. So, 3 years later I asked for him when I reentered the market. We got together and worked out a deal. Then, after the sale he spent a hour of his valuable time going over my new CRV's features with a fine-tooth comb. Simply the best. More

Service was fast and everyone was friendly. The best service ever. Didn't have to wait long for service to he completed. Hadn't made appointment but they were able to take care of servicing my v The best service ever. Didn't have to wait long for service to he completed. Hadn't made appointment but they were able to take care of servicing my vehicle with no problem. More

Good service and quick Good service and friendly staff well explained service. The wait was good coffee available. Nice showroom with new vehicles and many options offered.G Good service and friendly staff well explained service. The wait was good coffee available. Nice showroom with new vehicles and many options offered.Good advertising and many sales options More

Service Whether it’s sales or service, we’ve always felt that our satisfaction was the goal. You’re staff hasn’t disappointed us, and we’ve been customers si Whether it’s sales or service, we’ve always felt that our satisfaction was the goal. You’re staff hasn’t disappointed us, and we’ve been customers since 2002. More

Excellent, courteous greeting and service!!! I brought in my Honda for routine service and the service department personnel alerted me to the fact that there were actually two recall jobs that n I brought in my Honda for routine service and the service department personnel alerted me to the fact that there were actually two recall jobs that needed to be performed. I had not received any prior notification of this need either by mail or phone, but I was able to leave the van for the work to be completed ASAP. Since the service tech was not sure exactly how long the job would take, he offered a loaner car or a shuttle to my chosen destination. This was a great option-- I could complete other tasks and/or run other errands. More