
Bill Kay Honda
Bourbonnais, IL

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1,558 Reviews of Bill Kay Honda
Oil change Brought my car in an a Saturday! They were able to service my car in a quick and easy manner. Great service!! Friendly staff! will certainly be back Brought my car in an a Saturday! They were able to service my car in a quick and easy manner. Great service!! Friendly staff! will certainly be back More
Great to work with I got in the day I called. Service department was friendly and prompt. They did the necessary work without hassling me about other "need to do" work. I got in the day I called. Service department was friendly and prompt. They did the necessary work without hassling me about other "need to do" work. Updated me on future necessary work. More
Saved by Service Department on cold rainy night! Recently on a cold rainy late afternoon my car would not start after having been to a doctors appointment. A friend brought jumper cable, car started Recently on a cold rainy late afternoon my car would not start after having been to a doctors appointment. A friend brought jumper cable, car started and I drove straight to your service department. I arrived approximately 60 minutes before the service dept. closes. Alan & team jumped in, brought my vehicle inside, ran a diagnostic, and determined it was a defective battery. My vehicle required a battery not in your usual inventory. No problem as Alan located a new one from one of your suppliers, had it picked up/delivered and installed in record time! I was safely on way without fearing my vehicle wouldn’t start the next morning. I was able to return the next day for an oil change & multi post inspection. Alan thourghly reviewed the inspection with me, pointed out systems in good condition and one that will require attention soon. I will be scheduling and returning to your service department for that service within the next 30 days! More
Fantastic This is my new go to place for auto service. I like how you can easily go on line and make an appointment on the web site. Prices are great, waiting a This is my new go to place for auto service. I like how you can easily go on line and make an appointment on the web site. Prices are great, waiting area really nice, and fantastic service! Highly recommended! More
I appreciate the honesty, and car service. Billy kay Honda is unique, great quality work. I appreciate the service. They will always have my business.. And I will continue to recommend them to Billy kay Honda is unique, great quality work. I appreciate the service. They will always have my business.. And I will continue to recommend them to anyone. More
Battery & filter Bill Kay Honda has an excellent service department. They are knowledgeable and courteous. They take the time to explain everything, and they don't tal Bill Kay Honda has an excellent service department. They are knowledgeable and courteous. They take the time to explain everything, and they don't talk down to me because I'm a woman. They never pressure me to buy anything. Also, they have had a lot of the same staff for a long time. Sam Rios has taken care of me on my last few visits. He is always friendly and helpful. More
Oil change and tires I have always had a good experience with the staff at Bill Kay. Everyone is friendly and the work is excellent, Always stop in to say hello to Ber I have always had a good experience with the staff at Bill Kay. Everyone is friendly and the work is excellent, Always stop in to say hello to Bert who sold me the car and Kathleen in service was very nice. More
Oil change Great service thay always make time for you. Owen Hanson did a great job changing all the fluids and checked and replaced the battery.thay gave me a l Great service thay always make time for you. Owen Hanson did a great job changing all the fluids and checked and replaced the battery.thay gave me a loaner to use for the time the crv was in the shop. More
oil & filter They did a thorough multi point inspection while servicing my vehicle. I worked in auto service for 10 years an was impressed. I have recommended them They did a thorough multi point inspection while servicing my vehicle. I worked in auto service for 10 years an was impressed. I have recommended them to other friends More
I went to Bill Kay Honda to have an oil change I My experience at Bill Kay Honda services department was delightful as always in and out at the time that they told me Allen from the service departmen My experience at Bill Kay Honda services department was delightful as always in and out at the time that they told me Allen from the service department Greeted me and took care of me immediately of arriving Offered to buy me a coffee or water or a pop! Always a good experience. More