Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,072 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership
View Awards

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,072 reviews

December 02, 2024

I've had Jeff Hulsebus as my service advisor multiple times now and he always goes above and beyond, very pleased. Overall the service department at this dealership does good work, is fair, and offers a More

by Don F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hulsebus
Report | Print
December 01, 2024

Thanks to Mike A for an easy, drama FREE service appointment. Always such a professional!! More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
December 01, 2024

When purchasing a BMW you want to make sure your client sales representative know the an actual vehicle of purchase and can go out of their way to close the deal. I highly recommend BillJacobs in Napervill More

by villarreal_usa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua S
Report | Print
November 30, 2024

Donnie in the service department was friendly, helpful, and knowledgeable. He made my service experience great. More

by Julie
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
November 30, 2024

Donnie was amazing and the service was impeccable. He really took good care of us and got us out on time. More

by Rimay
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
November 30, 2024

My service advisor was Donnie. I was impressed with how he got me in and out quickly since he knew I had an appointment. He was great. More

by Tim.H
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
November 30, 2024

My service advisor Donnie was wonderfully pleasant to work with. He was professional and courteous and made my visit enjoyable. More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
November 30, 2024

Great experience with Donnie in the service department. He's knowledgeable, great to work with and listens to your concerns. I'll definitely be coming back. More

by Glen
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
November 30, 2024

Whenever my vehicle needs service, I trust my service advisor Donnie that my vehicle will be well taken care of. More

by Beth
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
November 30, 2024

Donnie was an excellent advisor. Service was great. Vehicle was done the same day. Vehicle was washed and ready to be picked up on time. More

by Taylor
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
1
...
4
5
6
...
308