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Bill Jacobs BMW

Naperville, IL

5.0
3,153 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,153 reviews

January 02, 2025

Had an easy time scheduling my service appointment with Alex. He made it convenient and allowed me to pick and choose my own time. More

by Katie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 01, 2025

Bill Jacobs BMW is a premier dealership with staff that treats you like family. I have been servicing my BMW's for almost 20 years at Bill Jacobs starting from when they had their original location of Jef More

by m5buyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Alder, Joshua Schneider, Mike Alwin
December 31, 2024

Thanks to Mike A for the exceptional service provided, Mike from start to finish kept me informed on what my vehicle needed and what was one. More

by Kevin R
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
December 31, 2024

Lots of inventory and a good selection of packages to choose from. Smooth transaction. Most courteous and genuine sales here. More

by hqiao2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider; Jio
December 31, 2024

The whole experience was great Hussain myself person was very patient and informative. Mo in finance was also great and Rob The sales manager was very pleasant to deal with. Thank you. More

by Moe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe the finance manager
December 31, 2024

Alex was exceptional during my visit. He showed me some items that needed to be fixed. I liked his knowledge and honest assessment. More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 31, 2024

I come all the way from the city to service at Bill Jacobs BMW. Alex Flinn my advisor is the best and always takes care of me. More

by Yvonne
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 31, 2024

My vehicle was serviced right away when arrived. Alex Flinn had all my history and service recommendations. This is top level service. More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 31, 2024

Jessica was wonderful from start to finish. The best car buying experience to date! Thank You For everything. More

by dhaferkorn4564
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Presniakovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

This was the best service I’ve ever received at a dealer. The service person Alex Flinn was very informative and genuine. More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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