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Bill Jacobs BMW
Naperville, IL
3,278 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,278 reviews
April 02, 2025
I rate 5 stars for Alex Flinn on the level of service he provided. Bill Jacobs BMW has been a staple of what BMW service should be. Always a positive experience. Keep up the great work. provided. Bill Jacobs BMW has been a staple of what BMW service should be. Always a positive experience. Keep up the great work. More
by Howard
Employees Worked With
Alex Flinn
April 01, 2025
Excellent experience from the moment we started looking for our vehicle. Knowledgeable staff - especially Christian J. he took the time to answer our many questions and assisted us through the entire proc for our vehicle. Knowledgeable staff - especially Christian J. he took the time to answer our many questions and assisted us through the entire process. More
by Kim O'D
Employees Worked With
March 30, 2025
Donnie is a great service advisor and will keep you up to date on everything happening with your car. It was also pretty quick getting a loaner which is always nice date on everything happening with your car. It was also pretty quick getting a loaner which is always nice More
by Mr.Jones
Employees Worked With
Donnie
March 30, 2025
Donnie provides the excellent service for us and everything goes smoothly. He is so patient and friendly and went through the functionality of our car thoroughly. everything goes smoothly. He is so patient and friendly and went through the functionality of our car thoroughly. More
by Luke
Employees Worked With
Donnie
