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Bill Jacobs BMW

Naperville, IL

5.0
3,072 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,072 reviews

December 07, 2024

Just bought X5. Love the car. Harry is an excellent salesperson. Very helpful and knowledgeable. Patient and not overbearing. I had a wonderful experience and More

by rahickmd
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlenne Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldijana Hodzic
December 06, 2024

Bought two new cars from Bill Jacobs. Highly recommend working with salesperson Giovanna and sales manager Kelly. Whenever issues came up during our negotiation, they found ways to make i More

by Costco auto program buyer
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Recommend Dealer
Yes
Employees Worked With
GIOVONNA MONTALVO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Donku
December 05, 2024

Fast service and very reliable as always. Very friendly and their service is as good as any other dealership. More

by bigjake4304
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Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
December 05, 2024

Alex always makes sure to have my vehicle in top condition. He plans out your maintenance schedule and updates you on what is coming up next. More

by Jackie
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 04, 2024

We had a wonderful experience in buying our new car at Bill Jacobs BMW. Everyone we encountered was friendly, knowledgeable and efficient. Our client advisor, Giselle Rico, listened well, helped us find t More

by kfavata
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Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Rico
December 04, 2024

Fantastic to do business with. Purchased a 3-series a little over a year ago and have been very happy. Alex Flinn over in service has been my contact since then. Wonderful experien More

by Dennis
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 03, 2024

I always feel welcomed and greeted with a smile. Alex Flinn creates a wonderful service experience. More

by Tina
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 03, 2024

Great experience with my sales representative Russ, made it an easy experience and to get my car More

by abnrgr88
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Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio
December 02, 2024

The level of service at Bill Jacobs BMW is unmatched. I worked with Alex Flinn and was impressed with the communication and follow up. More

by Tyson
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 02, 2024

I had a great experience with Bill Jacobs BMW. My Sales Rep, Christian Johnson did a very good job throughout the process. I got a great car at a great price and excellent financing. Everyone I More

by brigcarr38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Gutierrez
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