Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I have leased 4 cars from Bill Earnest at Bill Jacobs BMW and each time found the experience to be as hassle free as anyone could possibly expect. Bill has always managed to get me a fair deal and is a plea and each time found the experience to be as hassle free as anyone could possibly expect. Bill has always managed to get me a fair deal and is a pleasure to deal with. Each time I go into the dealership for a new vehicle, the experience is even more pleasant than my previous visit. I will definitely go to Bill Earnest at Bill Jacobs BMW for my next vehicle. More
Bill Earnest has always been there to support whatever issue arose or helped expedite any request that occurred. The service managers as well have been professional and courteous in terms of all interacti issue arose or helped expedite any request that occurred. The service managers as well have been professional and courteous in terms of all interaction. I would highly recommend to any friend or associate Bill Jacob's and especially Bill. More
I've bought at least four cars from Bill and always have received outstanding service and help during the process. He consistently offered us alternatives to consider during our evaluation and when it came received outstanding service and help during the process. He consistently offered us alternatives to consider during our evaluation and when it came time to negotiating, was fair and easy to do business with. As such, I would recommend working with Bill and the dealership. More
I have traded with Bill Jacobs for over 10 years and 4 cars...great people to deal with. Low pressure, straight shooters either buying a new vehical or getting service work done. I have worked with Bill cars...great people to deal with. Low pressure, straight shooters either buying a new vehical or getting service work done. I have worked with Bill Earnest with my last two cars and he has been great to work with. More
We have worked with Bill twice now, for an X5 and a 330i. He has a knack for finding the vehicle that is a perfect fit and is straight forward with you when a vehicle is not a great fit. He has been very t He has a knack for finding the vehicle that is a perfect fit and is straight forward with you when a vehicle is not a great fit. He has been very trustworthy and made both sales a flawless experience. He has never been pushy and always makes you feel comfortable with the purchase. Overall, the dealership has been great. We have purchased 2 used cars here and have serviced 3 vehicles here over the years. We set very high standards for the care of our vehicles and they have always been met or exceeded. We are excited about doing business with Bill and this dealership in the future. More
Highly recommend this dealer as well as my Client Advisor, Bill Earnest. I have purchased/leased 6 new BMWs from him over the last 10 years and the service is outstanding. He knows his "stuff" and Advisor, Bill Earnest. I have purchased/leased 6 new BMWs from him over the last 10 years and the service is outstanding. He knows his "stuff" and he is wonderful to work with - I consider him a good friend. The service team at Bill Jacobs is also outstanding and very courteous. Highly recommend this dealer! PS: they are opening their new showroom in Naperville very soon just down the street from their existing location. State of the art I hear....can't wait to see it! Deb B - Aurora, IL More
Bill Earnest made my first BMW purchase my best car experience to date having purchased a handful of vehicles in the last 10 years. His attention to detail, desire to please, and patience tested fro experience to date having purchased a handful of vehicles in the last 10 years. His attention to detail, desire to please, and patience tested from myself, a very demanding car enthusiast, is unparalled. When you walk in to the dealership don't waste your time with another salesperson; just ask for Bill...he will take great care of you. More
This is the second BMW I purchased from this dealer. My first car was an okay experience and the sales person was just okay. However, when I worked with Bill he really had full knowledge of and knew the c first car was an okay experience and the sales person was just okay. However, when I worked with Bill he really had full knowledge of and knew the car. He is a people person and I would describe him as excellent. Every step of the way he was exceptional and did everthing he could to accommodate my budget as well as took time to understand my needs. Upon delivery, he took time to explain the entire car's functions to me and help me set up the necessary things to use the car as intended. Bill is an excellent sales person. More
Great place to buy the cars and service is also great. Great place to buy the cars and service is also great. They have treated me as a family member and I felt so warm in this place. Salesmen are profes Great place to buy the cars and service is also great. They have treated me as a family member and I felt so warm in this place. Salesmen are professional and know what to do. I never had any problems nor complaints from this dealership. I am very satisfied. More
Buying a car can be stressful. Bill Earnest is someone I trust; there is no nonsense. Every step of the buying process was a positive experience; from the selection, to the financing, to the service. I lo trust; there is no nonsense. Every step of the buying process was a positive experience; from the selection, to the financing, to the service. I love my 2nd BMW and will likely be a life long customer. More