Bill Jacobs BMW

Amazing Service and Great Experience My fiancee and I was looking for a new car and Bill Jacobs BMW happens to be the first place we stopped at, with many more in mind. It was within sec My fiancee and I was looking for a new car and Bill Jacobs BMW happens to be the first place we stopped at, with many more in mind. It was within seconds Joshua Schneider showed with great customer service and beautiful cars. He insisted we took it for a test drive and within seconds fell in love with it. He then went over numbers and we said we would come back. After the weekend passed, there was no heckling calls and no pushy sales. We came back few days later and even on Joshua's day off he came in and took care of us and we walked out with a brand new car. That right there is exactly what we were looking for!!! He showed us around the building and even single staff member was great and we can not wait to stop in to say Hi to our new family :) Thank you Joshua Schneider and Bill Jacobs BMW for the service, making new friends, and a great buy that we love and enjoy! More

Abs light on Recently I purchased dodge Challenger from Bill Jacobs BMW. On a day when I pick up the car the ABS light was on I turned around and and go back talk Recently I purchased dodge Challenger from Bill Jacobs BMW. On a day when I pick up the car the ABS light was on I turned around and and go back talk to Bill Earnest about it he offer they will fix that so next day I brought the car back and like Bill says they did fix it quick that was on Friday so I got the loaner for the weekend I really appreciate it, the service was really good I'm really happy with them I would highly recommend that dealership especially Bill Earnest really good guy.Thank you Artur. More

Great experience with no pressure involved First BMW and I don't look forward to car purchases. Russ and Bill made sure my car buying experience went smoothly. Russ was nothing but profession First BMW and I don't look forward to car purchases. Russ and Bill made sure my car buying experience went smoothly. Russ was nothing but professional from first visit into showroom until I picked up my new BMW and Bill did a phenomenal job explaining all of the features of the M40i during the test drive. More

Outstanding Buying Experience Worked with Nestor to lease my next BMW. This is my 4th BMW normally I purchase, but decided to lease this one. Nestor explained the differences and Worked with Nestor to lease my next BMW. This is my 4th BMW normally I purchase, but decided to lease this one. Nestor explained the differences and helped me understand the lease process. Have always worked with Bill Jacobs to purchase BMW and every time the experience is nothing but professional no car dealership games. They value return business and treat each customer with respect. Would not purchase/lease a BMW anywhere else, there sales people understand the product and and very helpful explaining all the new features. Great addition with adding the i-drive genius, outstanding knowledge and service, and helping clients setup their cars and understand all the features. More

Great experience! We had a positive experience working with Russ Millard and the team at Bill Jacobs BMW. Being out of state, we negotiated the terms of the deal over e We had a positive experience working with Russ Millard and the team at Bill Jacobs BMW. Being out of state, we negotiated the terms of the deal over email and scheduled a date and time to pick up the car and sign papers. Russ had the car detailed and ready for us inside the showroom, and was thoughtful to bring milk and cookies for our kids which was a nice and unexpected. Our interactions were always pleasant & professional, and nobody was pushy or rude. More

Great experience buying used Mercedes! We were fortunate to work with Nick from sales who made the browsing and buying experience worthwhile. Went there to check out a used Mercedes SUV, wa We were fortunate to work with Nick from sales who made the browsing and buying experience worthwhile. Went there to check out a used Mercedes SUV, wasn’t planning on buying that same day and ended up doing so! No regrets, Bill Jacobs focuses on great service and has an inventory of good cars. Work with Nick!! More

Excellent customer service I liked the customer service, the salesman was friendly, the paperwork process was quicker than expected and they explained me all the different maint I liked the customer service, the salesman was friendly, the paperwork process was quicker than expected and they explained me all the different maintenance options to take care of my new purchase More

Daniel Dolce is the sales rep to see at BMW Bill Jacobs! I had the pleasure of dealing with sales representative Daniel Dolce. I leased two BMW vehicles with the help of Daniel. He is absolutely great to wor I had the pleasure of dealing with sales representative Daniel Dolce. I leased two BMW vehicles with the help of Daniel. He is absolutely great to work with. Very understanding, takes his time, answers all questions you ask and really works his hardest to get you the best deal possible. I left very happy after dealing with Daniel he even was nice enough to offer his direct line after leasing the vehicles just in case I had any questions or concerns. If you’re looking to buy or lease a car especially if you’re thinking BMW, don’t go anywhere other then BMW Bill Jacobs Naperville, and make sure you ask to see Daniel Dolce!!! More

Awesome Buying Experience Worked with Mo as my Client Advisor and Mike (Sales Manager.) Made this an excellent buying experience. Highly recommended dealership. Thanks Mo, Worked with Mo as my Client Advisor and Mike (Sales Manager.) Made this an excellent buying experience. Highly recommended dealership. Thanks Mo, Mike and Bill Jacobs BMW! More

Great Car-buying Experience I recently purchased my i3 from Bill Jacobs. The whole process was smooth and even enjoyable. My sales person Bill Earnest helped me locate and secure I recently purchased my i3 from Bill Jacobs. The whole process was smooth and even enjoyable. My sales person Bill Earnest helped me locate and secure the only car in the U.S. that fit my descriptions, and had it delivered to Naperville within a week, saving me a 2-month wait for a special order from Germany. The BMW Genius Nic Cortelini was extremely knowledgable about the car and walked me through all its features and settings. Both Bill and Nic had been very friendly, responsive, and helpful. Also, as fellow BMW electric car owners, they shared with me great tips on insurance, charging, and maintenance. I couldn't be happier with my car-buying experience, and would highly recommend Bill Jacobs. More