Bill Jacobs BMW

New Lease Josh, was very helpful and professional in helping with with my new lease This was my 1st BMW and he explained everything I needed to make my decisi Josh, was very helpful and professional in helping with with my new lease This was my 1st BMW and he explained everything I needed to make my decision More

Russ Millard was a true professional. His honest straight-forward approach made my decision about what brand to buy very simple. Very, very talented and knowledgeable straight-forward approach made my decision about what brand to buy very simple. Very, very talented and knowledgeable More

I worked with Brian Coston and mike Alder. They are prompt and very helpful throughout the process. I really enjoy working with them. They provided with all the relevant information and addresses my co prompt and very helpful throughout the process. I really enjoy working with them. They provided with all the relevant information and addresses my concern quickly. Their email turnover speed is a lot faster compare to others regional dealer which is key to secure the car that i am looking for. More

Out of State Car Purchase Done Well Out of state car purchases can be difficult for both the Buyer, as well as the Seller. Saleman Mohammid "Mo" Elkhatib, went the distance to make m Out of state car purchases can be difficult for both the Buyer, as well as the Seller. Saleman Mohammid "Mo" Elkhatib, went the distance to make my car purchase a smooth transaction. My wife is happy, I'm happy. Highly recommended!! Dr Kevin Luck Colorado More

Fast response and overall nice guy! He did a great job with our questions and communicated effectively. Got to the manager in time for a better deal compared to other dealership within the same day and fo with our questions and communicated effectively. Got to the manager in time for a better deal compared to other dealership within the same day and followed up immediately on Monday. More

True professionals Bill Earnest has been my go-to guy at Bill Jacobs since first buying two cars from him 8 years ago. He's proactive but not pushy, and he goes the ex Bill Earnest has been my go-to guy at Bill Jacobs since first buying two cars from him 8 years ago. He's proactive but not pushy, and he goes the extra mile to make sure things are just right before a deal is made. I had three brand options in the running with three different dealerships in town. In the end the difference was service and we bought from Bill. Rob Traxx was a big help to Bill and to us during this process. He listened, understood what was important to us, and made it happen. My wife and I feel good about the experience. More

BMW Purchase Nestor and Mike were great! This was the best experience I've had purchasing a car. I would recommend this dealer to anyone. Fast and friendly servi Nestor and Mike were great! This was the best experience I've had purchasing a car. I would recommend this dealer to anyone. Fast and friendly service. More

The Ultimate Experience I have bought my last three cars from Bill Jacobs BMW and have dealt with Bill Earnest every time. Bill is a straight shooter and has your best inte I have bought my last three cars from Bill Jacobs BMW and have dealt with Bill Earnest every time. Bill is a straight shooter and has your best interest in mind. Customer service is the best! It only makes sense that the "Ultimate Driving Machine " would have the Ultimate Sales, Service and Customer experience. Thanks Bill. More

I had a leased car that was about to expire so I went into the dealership to look at cars. I used the Costco car purchase program. After testing X5, I went to test Mercedes Benz ELS and Audi Q7. mike Al into the dealership to look at cars. I used the Costco car purchase program. After testing X5, I went to test Mercedes Benz ELS and Audi Q7. mike Alder, the General sales manager followed up after my visit and when I requested for a quote over email, he gave me the quote right away which is easy to understand and the price is very reasonable. I think it is the transparency that win me over. More

I love love love Bill Jacobs BMW! the staff and atmosphere are very friendly and warm. I particularly admire one of the sales personal Khalil Guisse, who went above and beyond to ensure that I had atmosphere are very friendly and warm. I particularly admire one of the sales personal Khalil Guisse, who went above and beyond to ensure that I had a wonderful experience. He really understood what I wanted and he is very informational on the different models. I am thrilled to say thanks to him I left with a 335i brand new and fully loaded !! thank you again to the BMW family and special thanks to Khalil! I highly recommend anyone who is looking for a BMW to shop at the Naperville location. More