
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,277 reviews
Best Dealership ad Customer Service Best dealership and dealership experience I have ever had. Bill Earnest, Nic Cortellini, and Mike Adler were great! I have a very busy schedule and Best dealership and dealership experience I have ever had. Bill Earnest, Nic Cortellini, and Mike Adler were great! I have a very busy schedule and they made the buying experience easy and quick. The great deals they had could not be matched by any other dealership. Definitely will go back for my next car! More
Service Thank you to Mike A. with Bill Jacobs BMW. Great service received with every visit, very knowledgeable, and trustworthy. Always a pleasure dealing wit Thank you to Mike A. with Bill Jacobs BMW. Great service received with every visit, very knowledgeable, and trustworthy. Always a pleasure dealing with Mike A in the service department. All my needs are efficiently and in a timely manner. Thanks again. More
Amazing Experience Here! What an amazing dealership experience. Bill Earnest made everything run so smooth. After talking with them early in the day, they had the car I was lo What an amazing dealership experience. Bill Earnest made everything run so smooth. After talking with them early in the day, they had the car I was looking for all cleaned up & warm waiting for me in the showroom. All the paperwork was done smooth, & Bill explained everything to me perfectly. He knew the answers to all my questions & made me feel like family. Again, can't recommend this place enough! Will definitely be going back for my next car! More
Great customer experience! Bill Earnest is the man! What more can I say, but that I had a great experience at Bill Jacobs. It was my first time purchasing a BMW and I couldn't have been more pleased wit What more can I say, but that I had a great experience at Bill Jacobs. It was my first time purchasing a BMW and I couldn't have been more pleased with the process and how we were treated. Bill Earnest went out of his way to make sure my wife and I understood everything about the vehicle and even walked our son (who was getting restless) around the dealership when we asked for a few moments to discuss the purchase in private. After everything was finalized and paperwork signed Nic (BMW Genius) guided me through the features of the vehicle to make sure I was comfortable. He was super helpful and easily answered all of my questions and I didn't feel like a fish out of water when I left the dealership. More
Honest salesman-NOT an oxymoron! Bill Earnest is kind, knowledgeable and honest! His desire to go above and beyond sales is clear. These strong character traits lead us to feel like f Bill Earnest is kind, knowledgeable and honest! His desire to go above and beyond sales is clear. These strong character traits lead us to feel like family when we visit Bill Jacobs. This is why we will continue to come back when we need a car and continue to refer our family and friends. More
BMW 340XI Great buying experience. As a result of a recent Total Loss, I had to find a new vehicle fast. Craig and the Bill Jacob's Team made this easy. Love my Great buying experience. As a result of a recent Total Loss, I had to find a new vehicle fast. Craig and the Bill Jacob's Team made this easy. Love my new 340XI. More
Nick Pandola is a good choice I bought my first BMW three years ago through Nick. It was a used car about five years old and neck told me the positives and the negatives. Know th I bought my first BMW three years ago through Nick. It was a used car about five years old and neck told me the positives and the negatives. Know that I can afford a new car, I went back to Nick again. I spent an hour and walked out happy. He is an honest man and the experience was very good. Ultimately it is a people business and not an asset purchase. Nick made the difference More
Nick Pandola is the best! I bought a used car (not a BMW) from Nick Pandola, and he made the experience the best car buying experience of my life. Awesome salesman! He really I bought a used car (not a BMW) from Nick Pandola, and he made the experience the best car buying experience of my life. Awesome salesman! He really wanted to make a deal happen, and it did. He listened to my position and understood my needs, and that made an agreement possible. I traded in my own used car, for which I got a fair price. I highly recommend you ask for Nick Pandola by name (there is more than one Nick at this dealer). More
Great people! As soon as i walked in I was greeted by Terry M and offered assistance. Made me feel very welcomed. Within moments I met Russ Millard. He listened to As soon as i walked in I was greeted by Terry M and offered assistance. Made me feel very welcomed. Within moments I met Russ Millard. He listened to our needs and helped us find the right vehicle. Was very knowledgable of the brand. I had a great experience buying my 7 series BMW. I have to say all the staff I encounter are very freindly and helpful as well. Quality service at its finest. More
World class service+ Perks fo buying locally! Craig Brunton was phenomenal. He not only took the time to understand our unique needs (Budget, min specifications, etc.) but also had unmatched produ Craig Brunton was phenomenal. He not only took the time to understand our unique needs (Budget, min specifications, etc.) but also had unmatched product knowledge to help us make a perfect selection from the vast inventory at Bill Jacobs BMW. Craig was meticulous, patient and enthusiastic throughout the process. Beyond just the excellent sales service, I would like to point out the perks of shopping locally; Bill Jacobs offers complimentary car washes for life of the car, and they also have 2 BMW Genius on staff. ( believe me, you definably need them ) In the end, we are very proud of the purchase, and this would not have happened without Craig Burton. Kudo to Craig and the world-class sales service. More