
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Best place to buy a Car !!! Nestor Rodriguez, was great! I did not feel pressured and was treated repsectfully. Great staff. The overall experience was not stressful and I was tr Nestor Rodriguez, was great! I did not feel pressured and was treated repsectfully. Great staff. The overall experience was not stressful and I was treated like a valued customer. More
Positive experience. Very modern looking and fun to visit dealership. Nicholas Pandola and Mike Alder handled my vehicle purchase in a courteous and professional way. V Very modern looking and fun to visit dealership. Nicholas Pandola and Mike Alder handled my vehicle purchase in a courteous and professional way. Very positive experience! More
Exquisite premises and excellent service Honestly, everyone there is very polite, friendly and courteous. Very capable staff and honest too. Best I’ve ever met in this industry. My special t Honestly, everyone there is very polite, friendly and courteous. Very capable staff and honest too. Best I’ve ever met in this industry. My special thanks go to Bill Earnest, the client advisor who worked with me very diligently until the deal was done. He is competent, fast, friendly and honest, with a great sense of humor. Thank you Bill. Many thanks also to Anna in finance and Mike in sales as well. I should also thank someone whose name I didn’t know. She heard me ask the lady at the dealer’s shop while purchasing the special LED courtesy light that projects the BMW logo about how to install these lights. She offered to install them for me. While I paid for them, she brought a screwdriver and came with me outside in the parking lot to my car and sat on the ground to install them at the bottom of the front doors. I thanked her very much without even getting to know her name. But it looks like courteous and friendly attitude just run in this dealership. Very very satisfied. Hope to remain as such during service of my car. More
Great service Bill rearranged his day to work with my tight schedule to view and test drive a pre-owned car that I had been searching for. Easy to get a hold of an Bill rearranged his day to work with my tight schedule to view and test drive a pre-owned car that I had been searching for. Easy to get a hold of and researched the vehicle (Porsche) for me even though it was not a BMW. More
Great experience purchasing a CPO BMW I had a great experience at Bill Jacobs working with Russ Millard. I traded in my lease to them and purchased a CPO X1 that I am very happy with. The I had a great experience at Bill Jacobs working with Russ Millard. I traded in my lease to them and purchased a CPO X1 that I am very happy with. The car looks like it is brand new which speaks highly to the type of vehicles they offer for CPO. Very pleased so far... More
Fantastic Service!!! Bill Earnest is the best and took great care of me in every aspect with lots of attention, respect and professionalism. World-Class Experience all th Bill Earnest is the best and took great care of me in every aspect with lots of attention, respect and professionalism. World-Class Experience all the way!! More
I wasn’t planning on buying a BMW. So I have to say that I had a Mercedes. I loved my Mercedes’s and was planning a trading to a Mercedes’s SUV. I checked them out but wasn’t particular So I have to say that I had a Mercedes. I loved my Mercedes’s and was planning a trading to a Mercedes’s SUV. I checked them out but wasn’t particularly impressed with the service I received or the cars I was looking at so I figured I would just go and see what BMW had to offer. I was blown away with the service and the car. Russ was the salesman that I worked with and he was so knowledgeable and helpful through the whole process. He took us on a test drive on their private track and showed us what the car could do. I was blown away and instantly forgot why I wanted a Mercedes to start. After working with him and Terry the manager I ended up walking away very happy with a brand new BMW. I was happy they worked with me financially and got me into the exact car I wanted. I would highly suggest this dealership and the people I specifically worked with! More
Quality of service Nick pandola took care us really professionally and gave us a great experience as first time BMW buyers. Will definitely recommend for future buyers a Nick pandola took care us really professionally and gave us a great experience as first time BMW buyers. Will definitely recommend for future buyers and possibly return for our next car purchase. More
Bill Jacobs BMW A big shout out to Craig Brunton, Terry Mancuso, Mike Alder and the entire team at Bill Jacobs BMW for all of their help with the recent purchase of m A big shout out to Craig Brunton, Terry Mancuso, Mike Alder and the entire team at Bill Jacobs BMW for all of their help with the recent purchase of my 2019 X3 M40i. They were incredibly knowledgeable, diligent and accommodating during the entire process. Many thanks! More
Easy, Trustworthy and Quick I had researched the BMW I wanted extensively. While Bill Jacobs didn't have the exact model I was looking for, I did find a model that would work for I had researched the BMW I wanted extensively. While Bill Jacobs didn't have the exact model I was looking for, I did find a model that would work for me. I worked with Russ Millard on the sales side and he was super responsive, honest and worked hard to get me a great deal on the car. He was very knowledgeable on the car and all the features and explained it well. I pushed back pretty hard on the price and he was patient throughout the process. When we agreed on a price I went in to sign everything and told Russ I had a limited time frame and needed to be done within an hour. He stuck to the time frame and had me in and out even earlier than expected with everything completed. I would happily buy another car from Russ Millard and Jacobs BMW if the need ever arises. More