Bill Jacobs BMW

Customer Service I just bought another car from this wonderful dealership I've been a loyal customer for 25 years. My salesman Nick Pandora is knowledgeable, and fun I just bought another car from this wonderful dealership I've been a loyal customer for 25 years. My salesman Nick Pandora is knowledgeable, and fun to work with. Jimmy B More

Great Service and Very Customer Friendly Sales Approach Thank you to Russ Millard and Mike Alder (and Bill Ernst) for a great experience buying our car from Bill Jacobs BMW Naperville. You were not pushy, p Thank you to Russ Millard and Mike Alder (and Bill Ernst) for a great experience buying our car from Bill Jacobs BMW Naperville. You were not pushy, patient and helped us get the just the right car. The purchase experience as smooth and fast. A big THANK YOU. More

Great experience and excellent advisor Last Saturday, I purchased BMW X3 from Bill Jacobs BMW and Bill Earnest helped me find the great car for our families. We visited several car dealers Last Saturday, I purchased BMW X3 from Bill Jacobs BMW and Bill Earnest helped me find the great car for our families. We visited several car dealers like BMW, Volvo, Audio, Infiniti, and Acura. BMW X3 was not on the top of our car shopping list, but Bill Earnest changed our minds by his professional, patient, courteousness, and consideration. He made us the great buying experience. Enjoy working with Bill Earnest and his sale manager. More

Great experience! Purchased my BMW from Bill Jacobs BMW. Russ Millard helped me find the perfect car for my needs. He made the whole car buying process a breeze! Russ w Purchased my BMW from Bill Jacobs BMW. Russ Millard helped me find the perfect car for my needs. He made the whole car buying process a breeze! Russ was amazing and provided EXCELLENT customer service!!! He answered my endless questions honestly and to the best of his ability which is greatly appreciated! Russ worked with me very patiently until the deal was done. He was very understanding, friendly and honest, with a great sense of humor. Thank you Russ!!! More

Not your typical dealership - I won't go anywhere else Yesterday I purchased my 5th new BMW from Bill Jacobs. These guys are the best. Professional, courteous and very easy to work with. My Client Advis Yesterday I purchased my 5th new BMW from Bill Jacobs. These guys are the best. Professional, courteous and very easy to work with. My Client Advisor is Bill Earnest. I've worked with Bill for a long time and he is far more interested in building and maintaining a long term relationship than he is in selling a car. Like me, Bill is a BMW enthusiast and over the years he has taken the time to understand me and my driving needs and is a tremendous source of valuable information about the vehicles and how best to enjoy them. Bill and I share a passion for the experience of driving. For the service area, Mo Ali is my guy. Mo is a total professional and has always gone way out of his way to make sure that my car is running right, and that I get a loaner when I need it. He's very knowledgeable and good about keeping me informed about the status of my car. Rob Trax is the sales manager and has always done right by me. He has always made sure that I got a great deal with all of my purchases and trade-ins. These guys obviously all enjoy what they do, and I'm very happy to work with them. More

Awesome Car Buying Experiece This is our 5th. Car from the dealership...however this time it was different and significantly better...all because of 3 individuals who made the exp This is our 5th. Car from the dealership...however this time it was different and significantly better...all because of 3 individuals who made the experience Awesome... It was my Wife’s birthday and we had come to get our earlier 5 series cleaned...but as things go, between Bill Earnest, Joe Ormsby and Jeff Hulsebus...they were able to introduce us to the new BMW 530eSeries, get us set up quickly...get my wife and I to become familiar with the new car and were able to convince me to buy it as a birthday gift for her. The experience was flawless and both my wife and I were really happy with the help from Bill, who made it his pesonal agenda to make sure we were happy...he and his team made all the difference. Thanks you Bill...Joe and Jeff- you guys will be the reason we buy our 25th. Cars from here - fingers crossed. More

Bmw lease Everyone is very professional. I was amazed how many employees there are and how modern and large a facility it is. They are very helpful and I apprec Everyone is very professional. I was amazed how many employees there are and how modern and large a facility it is. They are very helpful and I appreciated both my client advisor and the sales managers' flexibility to work out a deal. I love my Beemer! I brought my vehicle in today for a car wash and they did a great job. I even was able to wait in a small lobby waiting room with my dog! Thank you More

The BMW difference My dealings with Bill Jacobs BMW was a very positive experience. I visited three other dealerships and as soon as I walked through the door I knew th My dealings with Bill Jacobs BMW was a very positive experience. I visited three other dealerships and as soon as I walked through the door I knew their staff was by far the most professional I had dealt with. A manager greeted me and introduced me to my salesman, Bill Earnest. Bill was helpful, knew the product well and made my buying experience extremely easy and positive. I love my new X3! More

Great Experience Purchased a new car from Bill Jacobs BMW. Russ Millard helped me find the right car for my needs. He was open and honest and made the whole process ea Purchased a new car from Bill Jacobs BMW. Russ Millard helped me find the right car for my needs. He was open and honest and made the whole process easy. Thanks for a great experience. More

Warm, friendly experience, and great price on the car! Russ Millard is a great person, period. We went into BMW to see what our options were for a car there, versus the various other cars that are out ther Russ Millard is a great person, period. We went into BMW to see what our options were for a car there, versus the various other cars that are out there. Although we didn't feel pressured to buy from Russ or Bill Jacobs, the sales experience there made us WANT to buy from them. In the process of buying cars, I always look way outside the 60504 zip code because I feel like people from Naperville charge more because it's Naperville. But that definitely wasn't the case with us at Bill Jacobs. We got a great deal, and more importantly, we were treated like family. We would definitely buy another car from them! Oh, and the car is incredible! Makes you feel lucky every time you drive it! More