Bill Jacobs BMW

Recently, my wife and I decided to purchase a two-seater sports car. We visited Bill Jacobs BMW in Naperville, Illinois (www.billjacobsbmw.com) and we fell in love with the 2025 BMW Z4 sDrive M40i converti sports car. We visited Bill Jacobs BMW in Naperville, Illinois (www.billjacobsbmw.com) and we fell in love with the 2025 BMW Z4 sDrive M40i convertible. These cars are difficult to find and often dealerships only get a small allocation each year. Our BMW Client Advisor, Maggie, worked with us and was able to obtain an allocation for us. Our experience with Maggie was incredible. She was very knowledgeable about the car model and helped us choose the features on our Z4. Maggie set up an application on our iPhones that would allow my wife and I to track the building and shipping of the car on a daily basis from factory assembly to delivery at the Bill Jacobs BMW dealership. This was a nice touch by Maggie to help keep our excitement for the Z4 while it was being built. I would like to express my wife’s and my appreciation of Maggie (our BMW Client Advisor), and the Bill Jacobs BMW dealership in Naperville, Illinois. The dealership’s entire staff was wonderful. They were professional, knowledgeable, courteous and helpful throughout our purchase experience. The dealership was modern with a professional appearance, and was an exciting place to visit. It gave us a chance to look at the various BMW cars. I would recommend Bill Jacob BMW dealership in Naperville Illinois to anyone who was interested in seeing and purchasing a BMW automobile. Definitely a 5-star dealership. Even though every member of the BMW dealership staff was incredible, I would also like to recommend that anyone looking for a BMW consider asking for Maggie as their BMW Client Advisor. Her assistance and support were so much appreciated throughout the buying experience. Scott and Lynn W. More

Dan and Alex were so helpful in finding the problem. They both provided great explanation into why my brakes were squealing. Love BMW, but hate the brake noise. They both provided great explanation into why my brakes were squealing. Love BMW, but hate the brake noise. More

Jose was very knowledgeable and helpful with any and all questions I had regarding the BMW i was interested in, as well as financing, warranty, service contracts, etc. questions I had regarding the BMW i was interested in, as well as financing, warranty, service contracts, etc. More

Always a great experience at Bill Jacobs BMW. Our sales professional Bill is just amazing. Listens to our needs and gets us the best deal possible. My 5th purchase and love the BMW performance Our sales professional Bill is just amazing. Listens to our needs and gets us the best deal possible. My 5th purchase and love the BMW performance. More

Giovonna provided an exceptionally smooth and excellent sales experience that truly stood out. From the very beginning, Giovonna demonstrated a high level of professionalism and attentiveness, ensuring tha sales experience that truly stood out. From the very beginning, Giovonna demonstrated a high level of professionalism and attentiveness, ensuring that all our needs and concerns were addressed promptly. Her friendly demeanor and in-depth knowledge made the entire process seamless and enjoyable. It's not often that one encounters such exemplary service, and I felt it was important to recognize and commend Giovonna for their outstanding work. More

I really wanted to mention how great Alex was when I brought my vehicle into service. He went above and beyond to give that personal service experience. brought my vehicle into service. He went above and beyond to give that personal service experience. More

Everyone is very professional, knowledgeable and provides excellent customer service. All dealings were prompt and fair. excellent customer service. All dealings were prompt and fair. More

Alex Flinn is a terrific service writer. Our family now brings all of our cars to Bill Jacobs BMW because of Alex. Our family now brings all of our cars to Bill Jacobs BMW because of Alex. More

Bill Jacob's BMW is a great dealership and Kwaku Bentil, my sales representative is terrific! This is my fourth car working with Kwaku and he's great to work with. Be sure to ask for Kwaku. He's knowledg my sales representative is terrific! This is my fourth car working with Kwaku and he's great to work with. Be sure to ask for Kwaku. He's knowledgeable, nice, and easy going. He keeps in touch and offers a ton of support. The finance people were wonderful too. There's no high pressure sales tactics. I highly recommend Bill Jacobs and Kwaku. More

Everyone we dealt with from our arrival to after our purchase were very polite and available for all our questions. purchase were very polite and available for all our questions. More