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Bill Jacobs BMW
Naperville, IL
3,153 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,153 reviews
January 11, 2025
I had an excellent experience with this dealership. Most importantly, I’d like to thank my service guy Donnie, for making my experience as smooth as possible. Most importantly, I’d like to thank my service guy Donnie, for making my experience as smooth as possible. More
by Dennis
Employees Worked With
Donnie
January 11, 2025
We purchased a BMW X5 PHEV from Bill Earnest. He was very patient, thorough with his explanation of options of that car and others we were considering, including multiple test drives. We feel w He was very patient, thorough with his explanation of options of that car and others we were considering, including multiple test drives. We feel we got a very good price on the vehicle, and the team was outstanding to deal with, including Jared and Mohammed. I recommend anyone in the market for a BMW to stop by and ask for Bill. More
by Jason S
January 11, 2025
Mr. Morales was very nice and easy to work with while purchasing my Nissan 370z! purchasing my Nissan 370z! More
by bkienzler04
Employees Worked With
January 10, 2025
Donnie, my advisor ensured the issue was properly diagnosed and he was very communicative throughout my service visit. I really appreciate the time and effort. diagnosed and he was very communicative throughout my service visit. I really appreciate the time and effort. More
by Chin
Employees Worked With
Donnie.K
January 09, 2025
Stefan, Gigi and the GM, Mr. Alder made sure we had a wonderful experience at their dealership. I was from 2.5 hours away and I was able to communicate with Gigi to ensure I had Alder made sure we had a wonderful experience at their dealership. I was from 2.5 hours away and I was able to communicate with Gigi to ensure I had all the necessary documents to her prior to coming in to pick up my vehicle. She was very responsive to my many emails. Stefan made sure the paperwork process went smooth since we had a long ride back home. I appreciate everything they did for us and how they made us feel. More
by Brittney
January 08, 2025
Joshua Schneider was great to work with for my CPO 3 series purchase and made sure everything was taken care of prior to delivery. My third purchase through Bill Jacobs and have been happy with every o series purchase and made sure everything was taken care of prior to delivery. My third purchase through Bill Jacobs and have been happy with every one. More
by vandyke49
Employees Worked With
Josh Schneider
