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Bill Jacobs BMW
Naperville, IL
3,526 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,526 reviews
February 11, 2026
I highly recommend Alex Flinn when you schedule a service appointment. He understands the cost of services and recommends services based on your driving habits.. appointment. He understands the cost of services and recommends services based on your driving habits.. More
by Brandon
Employees Worked With
Alex Flinn
February 10, 2026
We were very pleased with the purchase of our new BMW x5. The staff was very professional and accommodating. Kevin Kurpalo was very informative and added a personal touch in our buying process. We would like The staff was very professional and accommodating. Kevin Kurpalo was very informative and added a personal touch in our buying process. We would like to thank him again for assisting us in the purchase of our new vehicle. I would definitely recommend purchasing your next vehicle from Bill Jacobs BMW More
by patricmart8
Employees Worked With
February 10, 2026
My family has been working with Alex ever since we came from Mercedes. The level of service at BMW is by far greater than the rest. Alex is professional and punctual. We are happy to be proud BMW owners. from Mercedes. The level of service at BMW is by far greater than the rest. Alex is professional and punctual. We are happy to be proud BMW owners. More
by Martin
Employees Worked With
Alex Flinn
February 09, 2026
Really smooth process all around. I had to quickly replace my wife’s car and I was able to negotiate a very fair price in a very timely manner. Josh was great. I had to quickly replace my wife’s car and I was able to negotiate a very fair price in a very timely manner. Josh was great. More
by dylan
February 09, 2026
Love driving my new 5-series. It is definitely the ultimate driving machine. Want to also shout out to Alex Flinn over at Bill Jacob’s BMW for all of his help. It is definitely the ultimate driving machine. Want to also shout out to Alex Flinn over at Bill Jacob’s BMW for all of his help. More
by Jackson
Employees Worked With
Alex Flinn
February 06, 2026
We came from Michgian to buy. Daniel O. was extremely communicative throughout the whole week as we asked questions and scheduled the trip! His counterpart Gigi helped us figure o Daniel O. was extremely communicative throughout the whole week as we asked questions and scheduled the trip! His counterpart Gigi helped us figure out the financing procedures since we were out of state. Excellent service, no pressure buying expirience! More
by khaartman
Employees Worked With
Daniel Oyibo
February 05, 2026
Bill Earnest was a pleasure to work with. I can see why he has a loyal following of happy buyers. I can see why he has a loyal following of happy buyers. More
by cbarbaro
Employees Worked With
February 01, 2026
What a fantastic establishment. This is by far the best dealership that my family has been too. I’ve owned many other luxury vehicles before, and by far this is the best one. Alex i This is by far the best dealership that my family has been too. I’ve owned many other luxury vehicles before, and by far this is the best one. Alex in the service department was amazing and really took care of us. More
by Franklin
Employees Worked With
Alex Flinn
