Bill Jacobs BMW

I recently was rear-ended in an accident that totaled my X3. Not at all thrilled I had to go look for a replacement car, I found myself at Bill Jacobs BMW in Naperville as one of many places to look. It w X3. Not at all thrilled I had to go look for a replacement car, I found myself at Bill Jacobs BMW in Naperville as one of many places to look. It was at Bill Jacobs that I found a kind & genuine team, putting me completely at ease, listening to my needs with no pressure to make a decision. Not only do they have a large selection of vehicles to choose from, their team is top-notch, making sure you have all the information you need to make a smart decision. PLUS, their post-purchase service goes above and beyond. I must give credit to Russ Millard, the Client Advisor who helped me. It was Russ’s expertise, genuine care and going out of his way to put my concerns first that convinced me this was the place to buy my car. No pressure, true ‘consultant’ and a breath of fresh air to help me with such a major purchase. If you are in the market in for a new vehicle, I strongly recommend this team to help you navigate the entire process. ~Michelle, Chicago More

Very professional. Very hospitable. Offered us water. Very modern sales room. Joey was great to work with Very hospitable. Offered us water. Very modern sales room. Joey was great to work with More

Alex Flinn made the service process very easy and hassle free. Alex worked hard to create that wonderful experience. Our family is grateful to have such a great service rep at Bill Jacob’s BMW. free. Alex worked hard to create that wonderful experience. Our family is grateful to have such a great service rep at Bill Jacob’s BMW. More

I’m recommending Alex Flinn. His friendly and honest personality goes a long way in this business. I can personally vouch for Alex as a reliable service advisor. His friendly and honest personality goes a long way in this business. I can personally vouch for Alex as a reliable service advisor. More

Thanks to David Reynosa and all of the good folks at BMW Jacobs in Naperville! Fair price on a spectacular vehicle -- quick processing and very knowledgeable. All the stars! Jacobs in Naperville! Fair price on a spectacular vehicle -- quick processing and very knowledgeable. All the stars! More

Recently bought X5 from this dealer. This is one of the best dealers in the Naperville area. Josh is an awesome sales person. Thanks Bill Jacobs for a very pleasant car buying experience This is one of the best dealers in the Naperville area. Josh is an awesome sales person. Thanks Bill Jacobs for a very pleasant car buying experience. More

The buying process was much more pleasant than the typical dealer experience. Mark was direct, straightforward and didn’t play those annoying dealer games. I was treated honestly and fairly. Delivery typical dealer experience. Mark was direct, straightforward and didn’t play those annoying dealer games. I was treated honestly and fairly. Delivery was great too. I was given a thorough tutorial of the X5’s extensive systems and the financing process was quick and efficient. More

Alex made me feel comfortable and important. He walked me around the dealership and pointed out all the reasons for owning a BMW. Other than the driving experience, the service is just as great. He walked me around the dealership and pointed out all the reasons for owning a BMW. Other than the driving experience, the service is just as great. More

This was one of the best experiences at a dealership. Alex Flinn my service advisor did an excellent job. I trusted his recommendations and his honesty with the vehicle repairs. Alex Flinn my service advisor did an excellent job. I trusted his recommendations and his honesty with the vehicle repairs. More

It was the best service I have received. Bill Jacobs BMW is in a tier of their own. Alex Flinn makes the entire experience special. Bill Jacobs BMW is in a tier of their own. Alex Flinn makes the entire experience special. More