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Bill Jacobs BMW
Naperville, IL
3,153 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,153 reviews
January 14, 2025
BMW personnel expressed true professionalism, in conducting their business and interacting with clients. Mr Kwaku was very businesslike and courteous conducting their business and interacting with clients. Mr Kwaku was very businesslike and courteous More
by Will3460
Employees Worked With
January 14, 2025
Russ M was great. Professional, responsive, and knowledgeable. He made the entire buying process enjoyable! Professional, responsive, and knowledgeable. He made the entire buying process enjoyable! More
by turf-bakery-reflex
January 14, 2025
I recommend Alex Flinn as a service advisor. He is honest and has a ton of knowledge. Owning a BMW has been amazing and Bill Jacobs BMW is the best. He is honest and has a ton of knowledge. Owning a BMW has been amazing and Bill Jacobs BMW is the best. More
by Marlene
Employees Worked With
Alex Flinn
January 13, 2025
My service advisor Donnie was great, very informative and pleasant to work with. He kept me informed to explained everything well and made certain that I was happy with the service. pleasant to work with. He kept me informed to explained everything well and made certain that I was happy with the service. More
by Chee
Employees Worked With
Donnie
January 12, 2025
I had an excellent experience with this dealership. Frankly, the best car buying experience I've had in buying cars. Highly recommended, and I suggest you go in and ask for Russ. He was honest with Frankly, the best car buying experience I've had in buying cars. Highly recommended, and I suggest you go in and ask for Russ. He was honest with me from the start, and there were no surprises. More
by TonyTax
Employees Worked With
January 12, 2025
Donnie always provides exceptional service even if an unscheduled event occurs, as was my recent situation. He is very pleasant and professional and has earned my loyalty for his support. unscheduled event occurs, as was my recent situation. He is very pleasant and professional and has earned my loyalty for his support. More
by Ross
Employees Worked With
Donnie
January 12, 2025
My advisor Donnie provided highly professional and attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status More
by Shaun
Employees Worked With
Donnie
