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Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,177 reviews
Very good customer service and overall, a pleasant buying experience. There were no games and tricks and I didn't feel pressured beyond a healthy negotiation of couple of the aspects of the deal. Russ Mill experience. There were no games and tricks and I didn't feel pressured beyond a healthy negotiation of couple of the aspects of the deal. Russ Millard was accommodating and informative. Financing team was not pushy and made the final paperwork a breeze. Definitely recommend this dealer. More
My experience with Bill Jacobs BMW was exceptional. I live a few hours away so getting everything done over email/phone was important and they didn't play any games and there was no funny business. Whe I live a few hours away so getting everything done over email/phone was important and they didn't play any games and there was no funny business. When I got there everything was the same as promised over the phone/email. The original vehicle I planned on purchasing was already sold (not the sales person's fault) it was at the same time as we were closing on a deal for it. But, they made it right and found me a different vehicle (same price and build). It worked out because the color combo when I saw it in person was better for me anyway. Michael, Preston, and Gigi were great to work with and I was in and out and on my way home quickly. More
Outstanding service all the part of all members of this dealership. I had a tremendous experience and feel fortunate I chose them as a dealer. Kudos to Joshua S, my adviser and Jared, the Genius who walk dealership. I had a tremendous experience and feel fortunate I chose them as a dealer. Kudos to Joshua S, my adviser and Jared, the Genius who walked me through all the apps in the car. More
I had the pleasure of working with Bill Earnst at Bill Jacobs MotorSport, and I couldn't be more impressed with his expertise and dedication. Bill took the time to understand my needs and worked closely w Jacobs MotorSport, and I couldn't be more impressed with his expertise and dedication. Bill took the time to understand my needs and worked closely with me to find not one, but two cars that fit my lifestyle perfectly. His knowledge of the vehicles, attention to detail, and commitment to providing an exceptional customer experience made the entire process smooth and enjoyable. I highly recommend Bill to anyone looking for a personalized, professional, and stress-free car-buying experience. Thank you, Bill, for going above and beyond! More
Our buying experience at Bill Jacobs BMW was one of the best transactions we have ever had! We are new to BMW and we will be back! Our associate Jessica P was very attentive to ALL of my questions and alwa best transactions we have ever had! We are new to BMW and we will be back! Our associate Jessica P was very attentive to ALL of my questions and always answered them with a smile! Our new vehicle was delivered in a timely fashion and we couldn't be happier! She is definitely an asset to this dealership!! THANK YOU Jessica P and Bill Jacobs BMW!! More
My Service Advisor Alex Flinn always calls me with any details of repairs that are needed. I like that he helps with the cost and is accurate with the timing of completion. details of repairs that are needed. I like that he helps with the cost and is accurate with the timing of completion. More
Service was outstanding on every level along with great communication. I would highly recommend buying a vehicle here communication. I would highly recommend buying a vehicle here More
Jessica was very helpful. She made the process of purchasing a car so easy. I would recommend Bill Jacobs BMW to anyone looking to purchase a car. She made the process of purchasing a car so easy. I would recommend Bill Jacobs BMW to anyone looking to purchase a car. More