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Bill Jacobs BMW
Naperville, IL
3,278 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,278 reviews
April 17, 2025
Everything was fantastic. Jeff in service is the best! Everyone was extremely courteous, professional and knowledgeable. I will be bringing my car and my wife’s X5 in anytime Jeff in service is the best! Everyone was extremely courteous, professional and knowledgeable. I will be bringing my car and my wife’s X5 in anytime we need service. More
by T.W.
Employees Worked With
Jeff Hulsebus
April 16, 2025
Very profession. Paid attention to all the details. The client advisor i worked with was able to adapt to my vision of what i was looking to accomplish. Paid attention to all the details. The client advisor i worked with was able to adapt to my vision of what i was looking to accomplish. More
by Wilman59
Employees Worked With
April 15, 2025
My BMW is a bit older now and has had all its service done at Bill Jacobs BMW. Service and parts departments have been great to do business with. Alex Flinn was my advisor last visit and did an excellent done at Bill Jacobs BMW. Service and parts departments have been great to do business with. Alex Flinn was my advisor last visit and did an excellent job. All around great dealership. More
by Bryson
Employees Worked With
Alex Flinn
April 14, 2025
Excellent service with Alex Flinn. Had repairs performed with confidence, and in a timely manner. This is a five star service department. Had repairs performed with confidence, and in a timely manner. This is a five star service department. More
by Gina
Employees Worked With
Alex Flinn
April 11, 2025
HUSAIN WAS THE BEST, MADE EVERYTHING QUICK AND EASY FOR ME AND THE SALES MANAGER SHAWN AND FINACE MANAGER AMIR MADE EVERYTHING EVERY SIMPLE FOR ME TO UNDERSTAND! HIGHLY RECOMMEND BUYING ALL YOUR VEHICLES H ME AND THE SALES MANAGER SHAWN AND FINACE MANAGER AMIR MADE EVERYTHING EVERY SIMPLE FOR ME TO UNDERSTAND! HIGHLY RECOMMEND BUYING ALL YOUR VEHICLES HERE ! More
by jfinley
April 11, 2025
This was the absolute best service I have had. Purchased my vehicle elsewhere but brought it to Bill Jacobs for the first time. Alex Flinn my service writer created that BMW experience that I neve Purchased my vehicle elsewhere but brought it to Bill Jacobs for the first time. Alex Flinn my service writer created that BMW experience that I never had. Thumbs up! More
by Karen
Employees Worked With
Alex Flinn
April 11, 2025
Great experience. Stefan Malm at the dealership was great from very first contact until the end. Highly recommended. Stefan Malm at the dealership was great from very first contact until the end. Highly recommended. More
by dshukla1
Employees Worked With
April 10, 2025
Top notch service department. Alex Flinn and the rest of the staff were so nice. I’ll be purchasing another vehicle from this dealership. Alex Flinn and the rest of the staff were so nice. I’ll be purchasing another vehicle from this dealership. More
by Shannon
Employees Worked With
Alex Flinn
