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Bill Jacobs BMW
Naperville, IL
2,858 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,858 reviews
July 02, 2024
I was referred to Alex Flinn by one of my friends. He was really nice and easy to work with. It was my first experience, and was blown away by the level of care that I received. He was really nice and easy to work with. It was my first experience, and was blown away by the level of care that I received. More
by Terry
Employees Worked With
Alex Flinn
July 01, 2024
I really appreciated Alex for his time spent showing my husband and I some things on our new X5. Even with a busy schedule, he managed to take care of us. This truly shows that he cares for his clients. husband and I some things on our new X5. Even with a busy schedule, he managed to take care of us. This truly shows that he cares for his clients. More
by Brenda
Employees Worked With
Alex Flinn
July 01, 2024
Straightforward dealership. Keep you updated on your services requirement intervals and any other possible recalls on your vehicle. Keep you updated on your services requirement intervals and any other possible recalls on your vehicle. More
by Dm39194
Employees Worked With
Jeff Hulsebus
June 30, 2024
My advisor Jacob Murrar got me in and out for my maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Thanx on the detail. maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Thanx on the detail. More
by Faqrabawi44
Employees Worked With
Jacob Murrar
June 30, 2024
Brought in my car today with a flat tire. Jacob Murrar in service took it upon himself to get the car in the shop right away and get me back on the road within 1 hour. Much appreciated as alw Jacob Murrar in service took it upon himself to get the car in the shop right away and get me back on the road within 1 hour. Much appreciated as always with great service at bill Jacobs BMW.. More
by gazi3001
Employees Worked With
Jacob Murrar
June 30, 2024
Oil service plan for $225 for 3yrs of oil plan is great. Jacob Murrar offered this plan it it paid off. Thank for your recommendation. Much appreciated with your service as always. Jacob Murrar offered this plan it it paid off. Thank for your recommendation. Much appreciated with your service as always. More
by Abdelmansour89
Employees Worked With
Jacob Murrar
June 30, 2024
It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the i4. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the i4. More
by Ojarrar10
Employees Worked With
Jacob Murrar
June 30, 2024
Really quick and simple buying process done very well with Preston O'Sadnick. Talked on Friday, bought on Saturday. Great price, great car. Giselle Rico walked me through all the features and got the app with Preston O'Sadnick. Talked on Friday, bought on Saturday. Great price, great car. Giselle Rico walked me through all the features and got the app synced up with the X7 quickly for me, as well. More
by erosenzweig
Employees Worked With
Preston O'Sadnick, Giselle Rico
