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Bill Jacobs BMW
Naperville, IL
3,285 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,285 reviews
January 30, 2025
Always impressed with the professionalism here. Brendon is transparent with the work that is needed and gives me an outline of future services. Much appreciated! Brendon is transparent with the work that is needed and gives me an outline of future services. Much appreciated! More
by Andrew.luetz
Employees Worked With
Brendon
January 30, 2025
Brendon made sure all of my concerns were taken care of. What I thought was just a battery problem ended up being a rodent problem in my engine. Brendon worked with my insirance company to get everything fi What I thought was just a battery problem ended up being a rodent problem in my engine. Brendon worked with my insirance company to get everything fixed and gave me some tips to keep it from happening again. More
by Mo
Employees Worked With
Brendon
January 27, 2025
I have an old car that I refuse to part ways with. Brendon helped me to get the necessary repairs done in order to keep me safe on the road! Thanks for all your help! Brendon helped me to get the necessary repairs done in order to keep me safe on the road! Thanks for all your help! More
by cochraneb953
Employees Worked With
Brendon
January 25, 2025
Our service partner, Jeff, is always great to work with. Maintenance was hasslefree and well done! Maintenance was hasslefree and well done! More
by Andrea G
January 22, 2025
Brendon Chervinko was awesome! Didn’t try and upsell me on things I didn’t really need at this time. Only asked me about services that were coming due and didn’t pressure me or try Didn’t try and upsell me on things I didn’t really need at this time. Only asked me about services that were coming due and didn’t pressure me or try to “sell” me to get them. And so I bought those services! He is a rockstar and BMW I lucky to have him! More
by Brittupshaw12
Employees Worked With
Brendon Chervinko
