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Bill Dodge Auto Group

Westbrook, ME

4.3
631 Reviews

2 Saunders Way

Westbrook, ME

04092

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631 Reviews of Bill Dodge Auto Group

January 28, 2024

Great experience and Ken Sweet was not a pushy salesman, explained everything nicely and was a pleasure to work with! I highly recommend Ken and Bill Dodge to anyone redo g a vehicle. More

by pnorden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Sweet
Jan 29, 2024 -

Bill Dodge Auto Group responded

Hello, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

December 27, 2023

Amazing service and amazing people. Good dealings all the way throughout my process. Will go back More

by Nicole.Erickson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Ivey
Jan 02, 2024 -

Bill Dodge Auto Group responded

Thank you for reviewing us! We're so happy to have earned so many stars! Take care!

December 18, 2023

Transaction couldn’t have been easier. I had all the numbers before I even went to the dealership. Alec was very good to deal with. More

by Mbisson1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec
Dec 18, 2023 -

Bill Dodge Auto Group responded

Thank you for this great review! It's wonderful to hear that your transaction went so smoothly. If there is anything more that we can assist with, please do not hesitate to reach out!

December 08, 2023

Arrange the financing had the car the same day salesman was awesome so was the closer the whole deal went great happy and the car is awesome. Thank you very much. Merry Christmas to you all. More

by williwaw1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 08, 2023 -

Bill Dodge Auto Group responded

Thank you for taking the time to leave us this positive review! Lovely to see you had a great customer experience with us and, Merry Christmas!

December 04, 2023

Great dealership that works with you. We’ve just purchased our third truck, second new, and plan on coming back. More

by Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Shedd
Dec 04, 2023 -

Bill Dodge Auto Group responded

Thank you for this wonderful review! We sincerely value your loyalty and business! Thanks again!

November 29, 2023

Nice staff and pleasant atmosphere. Ken was a pleasure to work with at Bill Dodge. Smooth operation from a-z. More

by justindcummings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Sweet
Nov 30, 2023 -

Bill Dodge Auto Group responded

Hi, our number one goal is attaining 100% satisfaction in all aspects of what we do for you. If you have any questions, we will be more than happy to assist you! Thank you again!

November 24, 2023

Very disappointed with the outcome told service I didn’t want to spend $150 on diagnostics of a service alert about coolant levels and then didn’t call to ask if I wanted diagnostics of the check engine lig More

by dandebuilders207
Recommend Dealer
No
Employees Worked With
Heidi Gavigan
Nov 27, 2023 -

Bill Dodge Auto Group responded

Thank you for taking the time to leave this feedback. We are disappointed to hear that you were upset with your recent visit We understand that you have talked with Steve, our service manager, about your concerns and that there is an appointment set to resolve your issues for tomorrow. We sincerely value your business and look forward to seeing you. Have a great day!

November 23, 2023

I guess being the only BMW dealership in Maine allows the salesmen at this dealership to feel as though they can treat customers as poorly as they’d like. My husband and I stopped in to look at a new BMW but More

by Momof4inME
Recommend Dealer
No
Employees Worked With
Chris & Robert
Nov 23, 2023 -

Momof4inME responded

We’ve purchased 2 vehicles from Bill Dodge Auto group in the last 4 years. This would’ve been our 3rd.

Nov 27, 2023 -

Bill Dodge Auto Group responded

Thank you for taking the time to share your feedback. We are disappointed to hear that your experience did not match your expectations. We do set a high standard for ourselves and always strive to provide the best customer service possible. Bob Houp, our sales manager, has attempted to reach you by phone so that your concerns can be discussed. Please feel free to contact him at your convenience at (207) 854-3200.

November 19, 2023

Excellent, personalized service to meet your every need. They answered all my questions and worked to get me exactly the vehicle I wanted. Ken Sweet for the win! More

by softballplyer06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Sweet
Nov 20, 2023 -

Bill Dodge Auto Group responded

We are thrilled to hear that you had such a positive experience with Ken and the rest of our sales team! We appreciate your business and hope you are enjoying your new purchase!

November 16, 2023

As usual, very courteous, good, and price compared to others. Will only take my vehicle to Bill Dodge. I moved here from Tennessee five years ago and have only been here. Bob the service manager, mechani More

by rhgodin
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 16, 2023 -

Bill Dodge Auto Group responded

Thank you for your kind words about our team! We truly value your business and look forward to assisting you in the future!

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