Bill Currie Ford

Glad I went with Bill Currie Ford/Exceptional Service I apologize for my delay in typing this review. I left it elsewhere, but not sure if the people mentioned were acknowledged. Back on 11/11/2014, I I apologize for my delay in typing this review. I left it elsewhere, but not sure if the people mentioned were acknowledged. Back on 11/11/2014, I had a bad experience with scheduling an appointment with Brandon Ford. I was having issues with my 2012 Ford Focus shuddering. I felt for our safety and drive around with my children often. I became nervous, because it came close to someone hitting the back of my vehicle and I stressed this to Brandon Ford. I feel that they did the very minimum in helping me. Instead, I was advised that the part was on a national back order and advised me to open a case, to see if the part can be expedited prior to 12/17/2014. I told them that to me, safety plays a huge factor in my case along with many other customers. I opened a case for the shuddering problem and was referred to Bill Currie Ford in Tampa. At the time Mark Madsen was my service provider. In conclusion, he pushed and went above and beyond to resolve the matter. I scheduled to take my vehicle in on 11/12/2014. They were able to get the part sooner. I must say that he changed how I felt towards the Ford Motor Company that day. I was ready to leave Ford, because of my experience with Brandon Ford. My heart was touched tremendously and I was glad that I gave it one more chance. Since Mark has left, I have had the pleasure of Jim Cornish taking care of me once I walk through the door. He provides exceptional customer service, has a smile on his face upon entry, and inquires about how he can help me. He makes thoroughly documentation as to the problems with my vehicle, after inspection, he makes certain that I am informed as to what additional service may be needed on my vehicle, and the approximate timing for the service. I really appreciate him and I am glad to have stayed with Bill Currie Ford. Jim is an asset to the company. There are two other people I would like to mention, Jessica Sarquist is fabulous and very professional. When I call in, she shows concern about my problem and is ready to schedule my vehicle to be serviced. Jessica has been the person that keeps me calm whenever (since back in 2014) I call in and my vehicle has an issue. I do get nervous, because my children are with me quite often and I want to make sure the Focus is safe to drive. I appreciate her and she is also very thorough upon check out, reassures me on what services were done, and the price for the service(if any). Mark Wilty (manager), has been helpful and courteous. He comes out to make certain that my needs have been met and reassures me that if there is anything he can do, just to let him know and he will assist. Bill Currie Ford has some awesome people within the facility and I am truly happy from the time I walk in until I leave out. Thank you for all that you do!!! Sincerely, Mrs. L. Allen More

Snakes Sold the car I came in to buy right out from under me as I was being approved. Very rude manager who treated me and his salesman very bad. Sold the car I came in to buy right out from under me as I was being approved. Very rude manager who treated me and his salesman very bad. More

friendly..helpful..made my deal work with my budget Edwin torres was my dealer and he worked hard for me...Joanna from financing was also helpful...and kept me laughing...thank you to those 2 for being Edwin torres was my dealer and he worked hard for me...Joanna from financing was also helpful...and kept me laughing...thank you to those 2 for being so nice More

Great Customer Service Edwin Torres was very helpful in our purchase of a new Mustang. He followed through and made sure that we received the service that was promised at Edwin Torres was very helpful in our purchase of a new Mustang. He followed through and made sure that we received the service that was promised at the initial purchase. We the new car. I would recommend this dealership to others. Thank you, Edwin! More

I am extremely happy with the service Mr. Torres provided! This was my first time buying a car on my own without the assistance of my husband. Mr. Torres, made sure he told me to ask any question now or lat This was my first time buying a car on my own without the assistance of my husband. Mr. Torres, made sure he told me to ask any question now or later and was very patient with me. He was most accomadating. I am very happy with this purchase. More

Great overall experience! Thank you Mr. Moon and Mr. Camara! I just purchased a F-150 from Bill Carrie Ford. Mr Joe Moon gave me the confidence that I was making a good decision on the particular vehicle based o I just purchased a F-150 from Bill Carrie Ford. Mr Joe Moon gave me the confidence that I was making a good decision on the particular vehicle based on the information I relayed to him. He was extremely Kind, professional and personal and it took about 10 minutes to realize that I wanted to purchase the vehicle after discussing details with him. The following day, I had a few concerns regarding my decision on a 4 wheel drive versus a 2 wheel drive. I showed up on memorial day and found the general sales manager Mr. Camara cooking hamburgers for the employees that day, he kindly took the time to review my purchase and listen to my concerns and made me feel 100% confident in my purchase. Both, Mr. Moon and Mr. Camara made me a happy customer and took care of little things without hesitation. I will recommend both the dealership , the sale professional Mr. Moon and their Leader Mr. Camera to my associates and anyone who may be in the market for a Ford vehicle , I have nothing but kind words to say about my experience, I plan on waiting till that awesome Red Lariat 4wd gets to my price point so I can one day upgrade, they are both on it for me!!! Respectfully, Kenneth Alley More

Pleasant Experience Found the car online and then spoke to Pete who was very nice and helped me get a deal done. Finance was very nice and pleasant to work with. Found the car online and then spoke to Pete who was very nice and helped me get a deal done. Finance was very nice and pleasant to work with. More

Why do you buy at Bill Currie Ford Why do you buy at Bill Currie ford......service after the sale...and I mean way after. I purchaed my truck there in 2000 and truck was stolen in 2 Why do you buy at Bill Currie ford......service after the sale...and I mean way after. I purchaed my truck there in 2000 and truck was stolen in 2003 super bowl Sunday morning and the Bucs were playing....and won that day. It ruined my day and the game for me, but my truck was recovered the next day with a LOT of damage. Long story short, Dan the manager in the body shop made my truck like new, I was very pleased....fast forward THIRTEEN years....the clear coat on my topper was starting to peal in the Florida sun. I took it in two days ago and showed Dan and he said when can you drop it off, I said today! I just picked up my truck today, just two days after dropping it off and my topper looks like brand new, repainted and GORGEOUS! That is why you do business with Bill Currie Ford, awesome service and honest folks! More

Excellent Service Department My car was involved in a accident back in January and the service department at Bill Currie went above and beyond to see that my car was returned to m My car was involved in a accident back in January and the service department at Bill Currie went above and beyond to see that my car was returned to me in perfect condition. The Service team was prompt in taking care of my needs and getting me in and out in a rental car that fit my families needs. My car was returned to me like new and spotless. Im very happy to have my Ford Explorer back. Excellent Excellent service!! More

Excellent experience, the best service! When I went to the dealer Edwin give me an excellent service, he works with an impressive professionalism. It was my second time there and it was the When I went to the dealer Edwin give me an excellent service, he works with an impressive professionalism. It was my second time there and it was the best experience that I have. I wanna say thank's for everything and I recommend him and the dealer to my friends and all people that need to buy a car . I'm very happy with my new car. More