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Bill Collins Ford Lincoln
Louisville, KY
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351 Reviews of Bill Collins Ford Lincoln
2012 Focus transmission All service people should be like Tony Perry he has helped me through my most difficult times with my 2012 Ford Focus. I have always had a Ford but th All service people should be like Tony Perry he has helped me through my most difficult times with my 2012 Ford Focus. I have always had a Ford but this Focus has made me rethink my next purchase. Bill Collins is not the reason. Ford new they had a very poor transmission and it has been a challenge More
Emergency service required Engine light came on and my vehicle required immediate service. Tony and others at the service desk were very helpful in getting me in 10 minutes bef Engine light came on and my vehicle required immediate service. Tony and others at the service desk were very helpful in getting me in 10 minutes before closing. Service on the vehicle was excellent. Runs like a new car. Thanks. More
Service Tony was great to work with. He was very professional and the quality of the work was exceptional. I highly recommend Bill Collins Ford for Service Tony was great to work with. He was very professional and the quality of the work was exceptional. I highly recommend Bill Collins Ford for Service. And ask for Tony. More
great service Manager was very friendly and provided great service! He provided suggestions for times to come in to obtain faster service. He is a great manager! Manager was very friendly and provided great service! He provided suggestions for times to come in to obtain faster service. He is a great manager! More
Mr Jack Our car was fixed good and we are ok with it. The young lady that worked with us was very nice and good. Love the work done this time. Our car was fixed good and we are ok with it. The young lady that worked with us was very nice and good. Love the work done this time. More
Oil change The price can’t be beat. Very friendly and knowledgeable folks. Waiting area is quite comfortable. The staff will work with you if you need transporta The price can’t be beat. Very friendly and knowledgeable folks. Waiting area is quite comfortable. The staff will work with you if you need transportation More
FANTASTIC!! Wayne in service was awesome & went above & beyo My Edge would not repeat the issue & Wayne in Service was determined to fix my truck. He even put me in a loader truck so I would not have to keep ren My Edge would not repeat the issue & Wayne in Service was determined to fix my truck. He even put me in a loader truck so I would not have to keep renting one. They finally found it and fixed it!! More
Had a great experience. My Wife and I loved our salesperson, Missy Boyd. Our son also bought his SUV from her. We also love our New 2018 Ford Edge. My Wife and I loved our salesperson, Missy Boyd. Our son also bought his SUV from her. We also love our New 2018 Ford Edge. More
Expensive and not customer friendly Expensive service & I had to return three times in order to have my vehicle repaired. I also had to rent a car since I was told a three to five day re Expensive service & I had to return three times in order to have my vehicle repaired. I also had to rent a car since I was told a three to five day repair length. The repair took one & a half so the rental could have been skipped. Still running rough,not sure everything was repaired. More
Always excellent Tony is my go-to guy. He is always up front and gives a true expectation. I can always count on Bill Collins to deliver. Tony is my go-to guy. He is always up front and gives a true expectation. I can always count on Bill Collins to deliver. More