Bill Collins Ford Lincoln

Service More technicians are needed to limit the wait time for service, had to wait approximately 4 hours for half hour of work. The service writer said that More technicians are needed to limit the wait time for service, had to wait approximately 4 hours for half hour of work. The service writer said that he is having a hard time to get employees and keep them. More

Wonderful Great experience - found the color I needed out of state and got it up her via dealer trade with no issues. Sales staff great to work with and particu Great experience - found the color I needed out of state and got it up her via dealer trade with no issues. Sales staff great to work with and particularly Dave Clark. Highly recommended! More

got oil chg, rotation, wipers , brake fluid chg,only 2 hrs , actually I only go there because of wacky willys restaurant ,but good service helps also! i like their shop because they keep me informed of my sched actually I only go there because of wacky willys restaurant ,but good service helps also! i like their shop because they keep me informed of my scheduled maintenance, do an excellent job and good people working there More

Great Service Great service, very professional, friendly and the work was completed in a reasonable time, Tony Perry was very helpful and answered all my concerns a Great service, very professional, friendly and the work was completed in a reasonable time, Tony Perry was very helpful and answered all my concerns also advised me of all upcoming service that will be needed. Tony is an asset to Bill Collins Ford More

Explorer recall Outstanding service. Collins provided shuttle service to and from business to home. Highly recommend. Service technicians name was Alex. Very friendly Outstanding service. Collins provided shuttle service to and from business to home. Highly recommend. Service technicians name was Alex. Very friendly and knowledgeable . Service was completed as scheduled. More

Replace air bag and oil change/tire rotation/air filter Replacing at bag recall, I told it would take 4 hours it was completed in two hours. Oil change, tire rotation, and air filter was done in a timely Replacing at bag recall, I told it would take 4 hours it was completed in two hours. Oil change, tire rotation, and air filter was done in a timely manner, services was great. Mr. Kruse, was an excellent service advisor. More

Service Very good job in all they do and know I love the service I get in all the cars I have and I get a chance to visit the new car show room and see all t Very good job in all they do and know I love the service I get in all the cars I have and I get a chance to visit the new car show room and see all the new cars and see my sales man who sold me my truck More

My SYNC system doesn't work My SYNC system hasn't worked for a long time!!! It's the part that you would get your vehicle report (which is gone) and navigation through. I asked My SYNC system hasn't worked for a long time!!! It's the part that you would get your vehicle report (which is gone) and navigation through. I asked the salesman about it and was told that it was not going to work because Ford sold the system and change to another system??? When I had my oil changed (at Quick Lube) I asked them and they said I should talk to the service department. I talked to Service and they made my appointment. However, they didn't tell me that it could take overnight to go through that system??? I called the next day and my truck was done and working great!!! I made arrangements to pick it up after hours (this is a good thing). The next day I Sync up my phone and tried it out and the same message came over...this system is no longer available!!! Now the Service department is going to call Detroit and get back to me. I'm out $99 bucks and the same thing. We'll see what happens next!!! More

My experience Stop by to pay a visit for a oil change. My Service Tech did a great job assisting me right away! I’m a Lincoln customer and I’d had the pleasure to r Stop by to pay a visit for a oil change. My Service Tech did a great job assisting me right away! I’m a Lincoln customer and I’d had the pleasure to rest in the Lincoln Concierge room while waiting on my oil change. Very clean, peaceful, and plenty of snacks to eat. I would recommend anyone to this dealership in the near future! More

Fantastic service I was treated to a fantastic visit! Arrived early was taken immediately service was performed quickly and my service advisor was extremely polite! Can I was treated to a fantastic visit! Arrived early was taken immediately service was performed quickly and my service advisor was extremely polite! Can’t thank Tony enough! I call for the appointment he was a breath of fresh air! More