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Bill Collins Ford Lincoln
Louisville, KY
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351 Reviews of Bill Collins Ford Lincoln
Outstanding Service Zach Eberenz was my Service Writer and took excelelnt care of me and my truck. Service was prompt and profesional. I will recommend them to my frien Zach Eberenz was my Service Writer and took excelelnt care of me and my truck. Service was prompt and profesional. I will recommend them to my friends and family. More
Friendly atmospher. Not a bad wait time, friendly workers, and always keeping me informed in the process.. Place of business is always clean and tidy compare to other sho Not a bad wait time, friendly workers, and always keeping me informed in the process.. Place of business is always clean and tidy compare to other shops. More
Excellent customer service They were very easy to deal with I felt very comfortable buying my new car. So good I bought a second car 5 days later. I will be back in the future. They were very easy to deal with I felt very comfortable buying my new car. So good I bought a second car 5 days later. I will be back in the future. More
Oil leak I took my truck in for service. Told them I thought it needed valve cover casket since I was getting blueish smoke on start up and oil on plugs the la I took my truck in for service. Told them I thought it needed valve cover casket since I was getting blueish smoke on start up and oil on plugs the last time they were changed. They diagnosed for 90 dollars said could not find anything wrong. I took my truck home pulled 4 spark plugs out and had oil on 2 of them. Needless to say I will not bring my truck to this dealer again. More
Won’t start again Always good to deal with. Diagnosed my problem and another one that I didn’t know about. It was warranty work. It was all fixed in a good amount of ti Always good to deal with. Diagnosed my problem and another one that I didn’t know about. It was warranty work. It was all fixed in a good amount of time. More
good people I have always received friendly, courteous and professional service at BCF. Thank you for taking care of my vehicle and showing appreciation for my bu I have always received friendly, courteous and professional service at BCF. Thank you for taking care of my vehicle and showing appreciation for my business. More
Awesome Tech! Scott Adams is the greatest tech on the planet! He completed my service to perfection! I wish I always had him work on my truck! Scott Adams is the greatest tech on the planet! He completed my service to perfection! I wish I always had him work on my truck! More
My service rep Wayne went beyond the call of duty! When I arrived Wayne was very pleasant and got me taken care of and helped me get a loaner car. Upon returning he quickly checked me out and sent me t When I arrived Wayne was very pleasant and got me taken care of and helped me get a loaner car. Upon returning he quickly checked me out and sent me to the cashier. I was told my car would be arriving soon. Well soon turned into 20 minutes and numerous calls to the car porter. I went back into the cashier to ask what the problem was , she said the car porter was MIA, but someone else had gotten my key and was getting my car. Well to my surprise it was Wayne now I call that full customer service. Way to go Wayne!! Also one other issue when I returned the car to Enterprise inside the dealership she said from now on do not exceed the 24 hour period. Well I could not bring it back until they called to let me know the car was ready. I felt that was a ridiculous statement by Enterprise!! More
Excellent service I love the customer service and how quickly they completed the work on my vehicle. I wouldn’t take my ford for service any where else I love the customer service and how quickly they completed the work on my vehicle. I wouldn’t take my ford for service any where else More
Zach is always great! Service was prompt, efficient and Zach was helpful and personable, as usual! I appreciate that i didnt have to wait long, as i was headed to work. Service was prompt, efficient and Zach was helpful and personable, as usual! I appreciate that i didnt have to wait long, as i was headed to work. More