
Bill Collins Ford Lincoln
Louisville, KY
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353 Reviews of Bill Collins Ford Lincoln
It is certainly a pleasure dealing with the professional staff at Bill Collins. Every customer is treated with respect and courtesy. If you have a chance to get Shannon as your Service Advisor, she will alw staff at Bill Collins. Every customer is treated with respect and courtesy. If you have a chance to get Shannon as your Service Advisor, she will always keep you informed about the status of your car and the costs involved to repair your vehicle. I’m 74 years old and have dealt with many dealerships, and I can say I’m all honesty Bill Collins does everything humanly possible for to make having your vehicle serviced and repaired a real pleasure. More
Excellent Entered the service dept.....Charlie took my information.....2 hours later I received a call and my car was ready.......recall was taken care of along Entered the service dept.....Charlie took my information.....2 hours later I received a call and my car was ready.......recall was taken care of along with a check on my car!!!! Love Bill Collins!! More
Replace damage floor door plate & back seat magnetic snaps Both were fixed to my satisfaction. My car was picked up and brought back to me after repair. My car was also cleaned before returning. My visit was f Both were fixed to my satisfaction. My car was picked up and brought back to me after repair. My car was also cleaned before returning. My visit was followed up with a phone car to make sure I was satisfied More
My car Was in the shop twice this week for minor services. CHRIS was absolutely FANTASTIC both times. Although my services were minor, he treated me with UTMOST respect like my services were for $10 services. CHRIS was absolutely FANTASTIC both times. Although my services were minor, he treated me with UTMOST respect like my services were for $10,000. I LOVE Bill Collins and they have made the PERFECT choice by making Chris their Lincoln Service Manager More
Prompt and over the top service. I was having issues with my clock spring making noise upon turning of the steering wheel. It has been such a nuisance since I purchased the vehicle. Thanks again everyone for my clock spring making noise upon turning of the steering wheel. It has been such a nuisance since I purchased the vehicle. Thanks again everyone for getting me back on the road quickly. More
Daniel did a great job with my service!!!! I had no idea what was wrong with my Ranger. I brought it to Bill Collins Ford and they investigated and identified the problem. Great job by the Te I had no idea what was wrong with my Ranger. I brought it to Bill Collins Ford and they investigated and identified the problem. Great job by the Technicians and the Service Rep - Daniel. More
Excellent service I was impressed with the service manager who greeted me and made sure I was educated and informed on the service the dealership offered. His name was I was impressed with the service manager who greeted me and made sure I was educated and informed on the service the dealership offered. His name was Chris and he was most gracious. I got great service and I definitely will recommend the service and dealership. More
Sevice I took my Lincoln Nautilus in for it's first oil change. They also tweaked the transmission , rotated tires and washed it for free. Great service! I took my Lincoln Nautilus in for it's first oil change. They also tweaked the transmission , rotated tires and washed it for free. Great service! The shop personnel are also great! More