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Bill Collins Ford Lincoln

Louisville, KY

3.3
347 Reviews

4210 Bardstown Road

Louisville, KY

40218

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347 Reviews of Bill Collins Ford Lincoln

March 14, 2020

Chris was awesome, he was on top of it and kept me informed! He set up my rental car, called to let me know the progress. More

by brunostamour
Recommend Dealer
Yes
Employees Worked With
Chris Fingar
March 13, 2020

Wonderful personal and awesome communication along the process. I knew before going in that they would take great care of the issues that were at hand. More

by pickettslawnservice
Recommend Dealer
Yes
Employees Worked With
Joe Hune
March 11, 2020

great service they found the issue with the Escape lucky it's wasn't a major thing got it all fixed up and back on the road great service!!!!! More

by c.rank4257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tasha was great
March 04, 2020

I really am happy about the service I get. From picking my car up to bringing it back. I am provided with a new car to drive while my car is being serviced. Chris at Lincoln is very helpful and he goes t More

by mroppel
Recommend Dealer
Yes
Employees Worked With
Chris at the Lincoln counter
February 28, 2020

It is certainly a pleasure dealing with the professional staff at Bill Collins. Every customer is treated with respect and courtesy. If you have a chance to get Shannon as your Service Advisor, she will alw More

by jerryf
Recommend Dealer
Yes
Employees Worked With
Shannon and Tony. The y’re the most professional and courteous service people I’ve had the pleasure to work with
February 27, 2020

Everyone was professional and friendly. I was helped with all the questions that I had.I will definitely be back for more service and parts. More

by Charlie Foxtrot
Recommend Dealer
Yes
Employees Worked With
Daniel Embry
February 14, 2020

Excellent Entered the service dept.....Charlie took my information.....2 hours later I received a call and my car was ready.......recall was taken care of along More

by sredmon47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
February 10, 2020

Replace damage floor door plate & back seat magnetic snaps Both were fixed to my satisfaction. My car was picked up and brought back to me after repair. My car was also cleaned before returning. My visit was f More

by bnalley2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
February 07, 2020

My car Was in the shop twice this week for minor services. CHRIS was absolutely FANTASTIC both times. Although my services were minor, he treated me with UTMOST respect like my services were for $10 More

by Tina J.
Recommend Dealer
Yes
Employees Worked With
Lincoln Service Manager Chris
February 06, 2020

Prompt and over the top service. I was having issues with my clock spring making noise upon turning of the steering wheel. It has been such a nuisance since I purchased the vehicle. Thanks again everyone for More

by Arc2006
Recommend Dealer
Yes
Employees Worked With
Joe (Service Advisor), Michael (Technician)
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