Bill Collins Ford Lincoln
Louisville, KY
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347 Reviews of Bill Collins Ford Lincoln
Wonderful personal and awesome communication along the process. I knew before going in that they would take great care of the issues that were at hand. process. I knew before going in that they would take great care of the issues that were at hand. More
great service they found the issue with the Escape lucky it's wasn't a major thing got it all fixed up and back on the road great service!!!!! they found the issue with the Escape lucky it's wasn't a major thing got it all fixed up and back on the road great service!!!!! More
I really am happy about the service I get. From picking my car up to bringing it back. I am provided with a new car to drive while my car is being serviced. Chris at Lincoln is very helpful and he goes t my car up to bringing it back. I am provided with a new car to drive while my car is being serviced. Chris at Lincoln is very helpful and he goes the extra step To make sure that my car is serviced. More
It is certainly a pleasure dealing with the professional staff at Bill Collins. Every customer is treated with respect and courtesy. If you have a chance to get Shannon as your Service Advisor, she will alw staff at Bill Collins. Every customer is treated with respect and courtesy. If you have a chance to get Shannon as your Service Advisor, she will always keep you informed about the status of your car and the costs involved to repair your vehicle. I’m 74 years old and have dealt with many dealerships, and I can say I’m all honesty Bill Collins does everything humanly possible for to make having your vehicle serviced and repaired a real pleasure. More
Excellent Entered the service dept.....Charlie took my information.....2 hours later I received a call and my car was ready.......recall was taken care of along Entered the service dept.....Charlie took my information.....2 hours later I received a call and my car was ready.......recall was taken care of along with a check on my car!!!! Love Bill Collins!! More
Replace damage floor door plate & back seat magnetic snaps Both were fixed to my satisfaction. My car was picked up and brought back to me after repair. My car was also cleaned before returning. My visit was f Both were fixed to my satisfaction. My car was picked up and brought back to me after repair. My car was also cleaned before returning. My visit was followed up with a phone car to make sure I was satisfied More
My car Was in the shop twice this week for minor services. CHRIS was absolutely FANTASTIC both times. Although my services were minor, he treated me with UTMOST respect like my services were for $10 services. CHRIS was absolutely FANTASTIC both times. Although my services were minor, he treated me with UTMOST respect like my services were for $10,000. I LOVE Bill Collins and they have made the PERFECT choice by making Chris their Lincoln Service Manager More
Prompt and over the top service. I was having issues with my clock spring making noise upon turning of the steering wheel. It has been such a nuisance since I purchased the vehicle. Thanks again everyone for my clock spring making noise upon turning of the steering wheel. It has been such a nuisance since I purchased the vehicle. Thanks again everyone for getting me back on the road quickly. More