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Bill Collins Ford Lincoln

Louisville, KY

3.5
345 Reviews

4210 Bardstown Road

Louisville, KY

40218

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345 Reviews of Bill Collins Ford Lincoln

March 11, 2020

great service they found the issue with the Escape lucky it's wasn't a major thing got it all fixed up and back on the road great service!!!!! More

by c.rank4257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tasha was great
March 04, 2020

I really am happy about the service I get. From picking my car up to bringing it back. I am provided with a new car to drive while my car is being serviced. Chris at Lincoln is very helpful and he goes t More

by mroppel
Recommend Dealer
Yes
Employees Worked With
Chris at the Lincoln counter
February 28, 2020

It is certainly a pleasure dealing with the professional staff at Bill Collins. Every customer is treated with respect and courtesy. If you have a chance to get Shannon as your Service Advisor, she will alw More

by jerryf
Recommend Dealer
Yes
Employees Worked With
Shannon and Tony. The y’re the most professional and courteous service people I’ve had the pleasure to work with
February 27, 2020

Everyone was professional and friendly. I was helped with all the questions that I had.I will definitely be back for more service and parts. More

by Charlie Foxtrot
Recommend Dealer
Yes
Employees Worked With
Daniel Embry
February 14, 2020

Excellent Entered the service dept.....Charlie took my information.....2 hours later I received a call and my car was ready.......recall was taken care of along More

by sredmon47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
February 10, 2020

Replace damage floor door plate & back seat magnetic snaps Both were fixed to my satisfaction. My car was picked up and brought back to me after repair. My car was also cleaned before returning. My visit was f More

by bnalley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
February 07, 2020

My car Was in the shop twice this week for minor services. CHRIS was absolutely FANTASTIC both times. Although my services were minor, he treated me with UTMOST respect like my services were for $10 More

by Tina J.
Recommend Dealer
Yes
Employees Worked With
Lincoln Service Manager Chris
February 06, 2020

Prompt and over the top service. I was having issues with my clock spring making noise upon turning of the steering wheel. It has been such a nuisance since I purchased the vehicle. Thanks again everyone for More

by Arc2006
Recommend Dealer
Yes
Employees Worked With
Joe (Service Advisor), Michael (Technician)
February 03, 2020

Great people great service!! My car runs and operated like new! I will never go to a different dealer for service on any Ford product! More

by littrelldl
Recommend Dealer
Yes
Employees Worked With
Shannon Ballinger
January 28, 2020

Daniel did a great job with my service!!!! I had no idea what was wrong with my Ranger. I brought it to Bill Collins Ford and they investigated and identified the problem. Great job by the Te More

by dave.fraser64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Rep - Daniel
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