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Bill Collins Ford Lincoln
Louisville, KY
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351 Reviews of Bill Collins Ford Lincoln
I recently change from the Oxmoor store to Bill Collins dealership was a blessing. The staff was very considerate and professional.Great experience and definitely will be back to do business. dealership was a blessing. The staff was very considerate and professional.Great experience and definitely will be back to do business. More
Good service department , very poor used car sales department. Joe Huen was very helpful. I bought tis Ford Explorer from your used car department and I was amazed at the poo , very poor used car sales department. Joe Huen was very helpful. I bought tis Ford Explorer from your used car department and I was amazed at the poor knowledge Bradford Siewert had of the product he was selling. Mr. Siewert's total lack of customer service was regrettable. More
always a good service Bill Collins Ford has always taken care of our vehicles, and have always done a great job. They keep track of my services and stay on top of my needs. Bill Collins Ford has always taken care of our vehicles, and have always done a great job. They keep track of my services and stay on top of my needs. More
Chris the Lincoln service writer is always attentive and amazing. Best service experience I’ve ever had time and time again. I regularly do over 50,000 miles a year on a vehicle so my visits are frequent amazing. Best service experience I’ve ever had time and time again. I regularly do over 50,000 miles a year on a vehicle so my visits are frequent and always go smooth. More
Wonderful personal and awesome communication along the process. I knew before going in that they would take great care of the issues that were at hand. process. I knew before going in that they would take great care of the issues that were at hand. More
great service they found the issue with the Escape lucky it's wasn't a major thing got it all fixed up and back on the road great service!!!!! they found the issue with the Escape lucky it's wasn't a major thing got it all fixed up and back on the road great service!!!!! More
I really am happy about the service I get. From picking my car up to bringing it back. I am provided with a new car to drive while my car is being serviced. Chris at Lincoln is very helpful and he goes t my car up to bringing it back. I am provided with a new car to drive while my car is being serviced. Chris at Lincoln is very helpful and he goes the extra step To make sure that my car is serviced. More
It is certainly a pleasure dealing with the professional staff at Bill Collins. Every customer is treated with respect and courtesy. If you have a chance to get Shannon as your Service Advisor, she will alw staff at Bill Collins. Every customer is treated with respect and courtesy. If you have a chance to get Shannon as your Service Advisor, she will always keep you informed about the status of your car and the costs involved to repair your vehicle. I’m 74 years old and have dealt with many dealerships, and I can say I’m all honesty Bill Collins does everything humanly possible for to make having your vehicle serviced and repaired a real pleasure. More