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Biggers Mitsubishi - Service Center

Elgin, IL

4.8
522 Reviews

522 Reviews of Biggers Mitsubishi - Service Center

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September 16, 2024

I've been a Biggers customer for many years now, as has my daughter. But I feel I can't afford some of their services. But I am very happy with the service I just received. More

by emmoorhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

I would give a 5 star rating except I am not sure that the problem was fixed. I and still not able to charge the battery to its fullest in my PHEV. It does not give me hardly any electrical miles. More

by velazquez.luisa3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Horrible service Oil change took 3 hours extremely aggressive service manager will not buy from them again More

by Zigroc55
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Michael Giusto
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

The service was quick and informative. I came in for a full inspection of a newly purchased used vehicle and got a road map for upcoming scheduled maintenance and some minor fixes to clean More

by cp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Very professional and punctual with the service Clean shop and would recommend coming back again More

by sfannin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Great job very friendly and helpful he does he job fantastic. Thank you great company More

by rnjrj84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Do not understand why it takes over a 1-1/2 hr for an oil change. This has happened multiple times also. More

by PMARK1OF6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

This was the first time we have used this Biggers Mitsubishi dealership everyone was amazing. The service on the car was awesome would highly recommend we will definitely be going back for our next s More

by BIGAL1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

I feel very respected by the staff and they do not take advantage of their customers More

by DEREK.GARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

For a simple reset that should of been covered due to it being a manufacturer issue I still paid over $400 More

by villalobosomar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Becker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
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