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Biggers Mitsubishi - Service Center

Elgin, IL

4.8
522 Reviews

522 Reviews of Biggers Mitsubishi - Service Center

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August 30, 2023

Jeremy was the one on the phone I spoke to when I set up my schedule for my oil change / tire rotation. Had Michael assist me today. Very pleased overall and I felt like family. So glad I purchased my vehic More

by CHIHAWKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Nicest and most customer friendly dealership in my 55 years of driving. The vibe is good here both in the showroom and in the service department. And I've never felt ripped off. Also speedy service. Reco More

by JERRY MANGIONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Great customer service. They keep you informed about what needs to be done with your vehicle and don’t push it if you decline a particular service. More

by LBACHTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Quality of service is very important, and since this was my first visit to Biggers Mitsubishi, my impression is that they certainly want me to come back for any future service. I was treated very well and More

by mlelito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim... (parts department?)
August 29, 2023

The courtesy and communication of the service needed was good. The technician did a good job. More

by JENNIFER_DOMINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Service was good as always, but $768. 00 to change a pair of headlights is outrageous. $199.00 per headlight and over $300.00 for the labor. Crazy!!! More

by julieehardt51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Great dealership All people I dealt were very professional. I recommend this dealership. Great place to buy a new SUV. More

by George bigda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Casey
August 27, 2023

excellent, reliable, helpful, alwsys provide good service, good ptoduct and service didcounts, recommend to friends and contacts. More

by t786u@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

My over all experience was great and everything was done very well as expected.My car was returned with a nice wash as well More

by REBSKY34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Mike Giusto the service manager was very professional and helpful. He listened to what the issue was and offered detailed solutions and options. It was my first time there. I had a great experience with the More

by ALEXC527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafal Sterkowiec
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