Biggers Mitsubishi - Service Center

Quoted me 500 for service and I found it for cheaper elsewhere and he matched the $190 price but should’ve been upfront with a lower price elsewhere and he matched the $190 price but should’ve been upfront with a lower price More

I had a great experience. The pricing was great, the service met expectations, and was completed quickly. The pricing was great, the service met expectations, and was completed quickly. More

All of the workers I dealt with were very courteous and understanding of the car problems I was experiencing. They took the time to expalin in detail their opinion of what ha to be done and they accomplish understanding of the car problems I was experiencing. They took the time to expalin in detail their opinion of what ha to be done and they accomplished solution of all problems. I drove away pleased with the entoire experience! More

We love Mitsubishi's service department. The quality of care there is unmatched. Be cause of them I told my wife or next car will be a Mitsubishi. Giving people a loaner instead of making th The quality of care there is unmatched. Be cause of them I told my wife or next car will be a Mitsubishi. Giving people a loaner instead of making them wait in the waiting room for a long is something few other companies do and it's very much appreciated. Four stars. More

Everyone was very nice and efficient. They answered all our questions and were very knowledgeable. Excellent customer care service.. They answered all our questions and were very knowledgeable. Excellent customer care service.. More

Biggers service team member lied about what needed to be done to my vehicle to correct a noise I was hearing when driving my vehicle. I was told by their service team that I needed new brakes, just for me t done to my vehicle to correct a noise I was hearing when driving my vehicle. I was told by their service team that I needed new brakes, just for me to take it to a different (honest) dealership for them to tell me that my brakes were perfectly fine. The other Mitsubishi dealership fixed the actual problem, which was covered by my warranty, so I did not even have to come out of pocket like Biggers was saying. I considered bringing my vehicle back for oil changes and regular maintenance, however once my suspicions of them being dishonest were confirmed, I have decided not to. More

Jose is very professional and nice specialist by Mitsubishi dealer in Elgin. They do tune up in my engine and they solve another problem. I'm very satisfied. Mitsubishi dealer in Elgin. They do tune up in my engine and they solve another problem. I'm very satisfied. More

Very professional and friendly, explained everything about the service being preformed on the vehicle plus answered any questions I had about the service being preformed on the vehicle plus answered any questions I had More

Keithis the best service advisor I've ever met. He always explains things and is very honest. He always explains things and is very honest. More

Service was great all tho they forgot to reset the service lights, other than that things were good service lights, other than that things were good More