Back

Biggers Mitsubishi - Service Center

Elgin, IL

4.8
539 Reviews

539 Reviews of Biggers Mitsubishi - Service Center

Sort by
August 02, 2024

More follow-up would be nice regarding status on your car. I had to call twice, once to check if the part ordered had arrived to get my car fixed and the second time was to ask on the status of the repa More

by MAYRAJANET18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

They were fast and efficient as well as really kind. I will be happy to go back! More

by JPIRCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Keith Becker and Michael Giusto are an excellent service director and service manager respectively. They place the customer first. More

by JHDI_HAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

The service department needs to wake up. They not detect oil leak on brand new 2023 Outlander from oil pan. I had to tell them! The car was at their service department several times at oil More

by TABOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Giusto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Biggers Mitsubishi is a quality dealership that has provided me peace of mind for over 20 years with my Mitsubishi vehicles. More

by PTANKERSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Services Department is great, Jeremy was great, friendly and explain all what my car needed. Thank you. More

by lilianavaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Mike and Keith have my back. For nearly 20 years, I have trusted them. Their Service department is extraordinary because the customer comes first. Highly recommend they and More

by Familyguy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Keith is an outstanding service director - very knowledgeable and considerate. He is most accommodating - just a great person to work with. More

by JHDI_HAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Jeremy kept me informed through this service visit. He made sure I knew what service was needed and advised about something that would be needed before winter. He explained the costs and provided an es More

by CROTH464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Service department is great. I called in the morning to see if they had time to do an oil change. Jose was able to get me in at 1:30. Service has always been able to help me o More

by gartnerkl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
12
...