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Biggers Mitsubishi

Elgin, IL

4.7
1,438 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,438 reviews

November 07, 2025

Always have excellent service and trust your dealership personnel to answer my questions. Thanks alot. More

by 0RSCHWEIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Brennan
Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear you consistently receive excellent service and trust our team to answer your questions. We truly appreciate your loyalty to Biggers Mitsubishi!

November 06, 2025

Very friendly and efficient service. Very knowledgeable staff. We appreciated the diagnosis of things we might consider having done. . More

by lkayedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nauraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Brennan
Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad our team provided friendly, efficient, and knowledgeable service, and that the recommendations were helpful. We truly appreciate you choosing Biggers Mitsubishi!

November 05, 2025

Everything was great Explained everything and offered a payment plan which helped a lot. Car was ready in 30 minutes. In a waiting room there's a complimentary coffee and water More

by OLESMYKOLAMUD
Recommend Dealer
Yes
Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad everything went smoothly, from the clear explanations and helpful payment plan to the quick service. We’re also happy you enjoyed our waiting room amenities. We truly appreciate you choosing Biggers Mitsubishi!

November 05, 2025

The car isn't 2 years old and needs almost $500 in maintenance. Also my battery got a yellow score already. More

by dedioj
Recommend Dealer
No
Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your feedback, and we’re sorry to hear about your concerns with the maintenance and battery. We understand how frustrating this can be for a relatively new vehicle. Please contact our service department so we can review your vehicle’s history and warranty coverage and help find a solution that works for you. We appreciate your patience and for choosing Biggers Mitsubishi.

November 05, 2025

It was fine. I was not expecting my car to get a full check up when I was coming in for a recall that involved the struts on my hatch. Everyone was friendly and k More

by ron.fiedler5
Recommend Dealer
Yes
Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your feedback! We’re glad to hear our team was friendly and knowledgeable. We understand that the full check-up may have been unexpected, and we appreciate your input as we strive to make every visit clear and convenient. Thank you for choosing Biggers Mitsubishi!

November 05, 2025

People are polite and knowledgeable and are willing to work with you regarding maintenance upkeep and purchases. More

by dediolaura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear our team was polite, knowledgeable, and helpful with your maintenance and purchases. We truly appreciate you choosing Biggers Mitsubishi!

November 04, 2025

His attitude sucks He should never have to talk to people his attitude sucks disrespectful More

by BRIANTRIPP1968
Recommend Dealer
No
Employees Worked With
Christopher
Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your feedback. We’re very sorry to hear about your experience and that our team member came across as disrespectful. This is not the level of service we strive for, and we’ll be addressing this internally to ensure it doesn’t happen again. Please reach out to our management team so we can discuss your visit and work toward a resolution.

November 04, 2025

I came for the recall. Then they asked me what was the things that needed to be checked as of my last service maintenance report. My son brought my car at that and he told More

by precydav
Recommend Dealer
Yes
Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for sharing your experience, and we sincerely apologize for the stress and inconvenience this has caused. We completely understand your concerns, especially given your situation, and want to make sure your vehicle is safe and reliable. Please contact our service manager directly at your earliest convenience so we can review your warranty and discuss a solution to get your battery replaced before winter. We truly appreciate your patience and for choosing Biggers Mitsubishi.

November 02, 2025

Found a safety issue I was not aware of and bought to my attention. Thank you! More

by stanleycup3530
Recommend Dealer
Yes
Employees Worked With
5
Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you! We’re glad we could help identify the safety issue. Your safety is our priority, and we appreciate you choosing Biggers Mitsubishi!

November 02, 2025

Found a safety issue I was not aware of and bought to my attention. Thank you! More

by stanleycup3530
Recommend Dealer
Yes
Employees Worked With
5
Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your feedback! We’re glad our team was able to identify the safety issue and bring it to your attention. Your safety is our top priority, and we appreciate you choosing Biggers Mitsubishi!

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