Biggers Chevrolet
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Poor Customer Service There are not enough words to describe the lack of customer service with this dealership. I live within a 1/2 mile of this dealership. I have tried nu There are not enough words to describe the lack of customer service with this dealership. I live within a 1/2 mile of this dealership. I have tried numerous times to do business here. Once on trying to buy a corvette and twice when I needed service on my existing corvette that I bought elsewhere. It's bad when you can't even get someone to call you back to change an appointment for a simple oil change or you get sent elsewhere to get a run flat tire fixed that GM put on the car in the first place. More
exceptional salesperson My Experience:jerry prochaska went out of his way to take care of us.among all the car salepersons that i have met and purchased from our old 2 vehicl My Experience:jerry prochaska went out of his way to take care of us.among all the car salepersons that i have met and purchased from our old 2 vehicles, he was the first and the only one who went through the details including car parts and functions of the added/new features of the vehicle.he was very patient and has impecable bedside manners.i would definitely recommend your dealership as well as jerry to my friends.he is such a big asset to your company. More
++ 100% Positive Just a super nice guy. He was not annoyed at my twenty million different questions and offers. I would come back again for sure. Thanks Jeff! Just a super nice guy. He was not annoyed at my twenty million different questions and offers. I would come back again for sure. Thanks Jeff! More
Great Experience! Overall, I was very pleased with my experience. Everyone involved in the sale was very courteous, friendly, and helpful, which helped ease some of th Overall, I was very pleased with my experience. Everyone involved in the sale was very courteous, friendly, and helpful, which helped ease some of the stress associated with buying a new car. It really seemed as if everyone was trying to give me the best experience, car, and price possible, which is always appreciated. A big thank you to Chuck, Jose, and Dave for being a big help and getting me on my way in a brand new 2014 Chevy Cruze, I love it! I would definitely recommend Biggers Chevrolet to anyone looking to buy a new car. More
Follow Through!!! Many thanks to all the guys at Biggers Chevy! Your follow up to ensure the proper maintenance of our car, was very much appreciated. I reccommend Big Many thanks to all the guys at Biggers Chevy! Your follow up to ensure the proper maintenance of our car, was very much appreciated. I reccommend Bigger Chevy to everyone who wants to deal with 'honest' sales rep's and hardworking mechanics!!!! Thanks, again guys. You rock!!! Sincerely, Howard and Julie Husslein More
We purchased a 2014 suburban today and couldn't be happier with Coke the salesman. We actually dealt with him in 2011 when we bought a Camaro from him. I have had 2 VERY positive experiences at Bigger happier with Coke the salesman. We actually dealt with him in 2011 when we bought a Camaro from him. I have had 2 VERY positive experiences at Biggers and will always be a repeat customer. And I have to add the finance department is top notch, it's nice to not being pressured into buying all the extras if you don't want to but he will take the time if you have questions. Great guy!! I would give biggera more than 5 stars if I could. More
There is a Chevy dealership less than 5 miles away from my house, but I drive out of my way to have my car serviced at Biggers just for the fact that they appreciate the business and value their customers. my house, but I drive out of my way to have my car serviced at Biggers just for the fact that they appreciate the business and value their customers. It is refreshing to know that they are motivated to do their best job every experience I have had with the dealership. More
My previous car was also purchased through Biggers Chevrolet. I was very pleased with the service throughout my ownership of the vehicle (7 years) that when I decided it was time to purchase a new ca Chevrolet. I was very pleased with the service throughout my ownership of the vehicle (7 years) that when I decided it was time to purchase a new car, I wanted to return to Biggers Chevrolet. I was helped by Jeff Purcell. He was very knowledgabe about the products I was interested in and was able to answer questions I had related to trading in my old car. I was able to take the car on a test drive with Jeff Purcell and he explained the features of the car, as many were different from the older model. I didn't feel rushed our forced in my decision to purchase a new car, rather educated in making the right decision to me. I would highly recommend working with the salesman, Jeff Purcell. I love my new car and know that I am in good hands when it comes to service! More
I purchased a used vehicle and discovered several unexpected issues after the sale. Biggers is working to make things right and I must say I am impressed by their efforts to do so. I will update thi unexpected issues after the sale. Biggers is working to make things right and I must say I am impressed by their efforts to do so. I will update this review with further details once the issues are sorted out. More
If I could give these guys 10 stars for their service I would! This is by far the best dealership you will ever buy your car from. I have purchased total of 8 cars/trucks from these guys and could not have would! This is by far the best dealership you will ever buy your car from. I have purchased total of 8 cars/trucks from these guys and could not have been happier. I am a very picky customer, a consumer that does her homework and knows what I should expect. To satisfy me it takes a lot and these guys have done it every time. Their service department is by far superior compare to any dealership I have ever had to work with. They treat their customers like they are going to be a return customer for life. They will not push you into buying anything you don't like and certainly will never sell you an unsafe car or a truck. The owner of this dealership is obviously treating his employees well because they have been with him for 10+ years and some even more. Most dealerships cannot keep their staff for more than a year let alone 10 years. I think that says a lot about how the place is run and how good the owner of the dealership is to his employees. To me if the employees are happy they will produce a better job and transfer that work ethics onto their customers. So hands down this is my first and only stop for my next vehicle. I highly recommend Biggers to anyone who is looking to buy a car or a truck, who wants a great service, good price, and a life time dealership that will service you with great respect whether its service related or buying another car. They are very big on the repeat business. Go see them you will not be disappointed! More



