Biggers Chevrolet

Troy Kent was extremely personable, easy to work with and didn't make me feel pressure. My experience was very pleasant and I didn't feel intimidated by anyone I came in contact with. I definitely would re didn't make me feel pressure. My experience was very pleasant and I didn't feel intimidated by anyone I came in contact with. I definitely would recommend Biggers to anyone who is looking for a car, especially Troy. More

The Gm was very friendly and came to meet and greet me. He had a nice smile and made me feel comfortable. The sales associate Jeff was very nice and calm and made me feel relaxed and helped me to enjoy my He had a nice smile and made me feel comfortable. The sales associate Jeff was very nice and calm and made me feel relaxed and helped me to enjoy my experience at Biggers Chevy in Elgin. I usually do not like going to dealerships, but this one was fantastic. Jeff and the GM worked out a great deal for me on an 09 chevy Aveo. I have only good things to say about Jeff and the GM (General manager). I would recommend this dealer to friends and family. More

I never thought I would be able to get a new car. With the help of Jim and Stephen R their finance manager I got a new traverse chevy. It was a delight to work with them even though it is already late 10 the help of Jim and Stephen R their finance manager I got a new traverse chevy. It was a delight to work with them even though it is already late 10:30 pm they are not in a hurry to send us away, work with us diligently and I say very patient, have my 3 sisters with me and a child and still gave us time to decide,answser our questions and does not push us to hurry on making our decisions. It is a very recommendable customer service. More

I am a first time buyer and was a little hesitant on purchasing my new Chevy cruze. From the first Moment I was contacted by the dealer to the time I stepped out I must say, I revieved outstanding custo purchasing my new Chevy cruze. From the first Moment I was contacted by the dealer to the time I stepped out I must say, I revieved outstanding customer service. Ive been in managment for 4 years now and the way Biggers Chevy handles their customers is amazing. They practice key points such as good customer service, and product knowledge, which is Definitley something I look for when shopping around. Another thing to add to Biggers Chevy is their selling strategies, they don't force you to buy anything you dont want, like other dealers who try to negotiate and end up screwing you in the end. I did not leave with my brand new cruze :( because I have no credit history but the team at Biggers Chevy is going to look at other lenders to get me approved, herold also said he would have someone pick me up at my house to fill out the rest of the paperwork now if that isn't excellent customer service Idk what is lol . In conclusion, Biggers Chevy was a very good experience for me due to their customer orientated skills and personalities. P.s. the Chevy cruze us amazing I loved the darn thing as soon as I sat in in, go check it out ... It has awesome styling and good gas mileage I fell in love, its way better than my girlfriends 2011 sonata just saying :P More

***Please read update at bottom*** I went in early ***Please read update at bottom*** I went in early Spring looking at the Cruze, Bob was friendly, but a little pushy. I thought I had more time wi ***Please read update at bottom*** I went in early Spring looking at the Cruze, Bob was friendly, but a little pushy. I thought I had more time with my current vehicle so I didn't buy at that time. When my car died in July, I decided to go back there. The Cruze is a great car, but what I was being offered was laughable. They pulled my credit and told me I had an 815. They told me the best interest rate they could get me was a 4.99% possibly a 4.49%. A friend of mine purchased a car there 3 months earlier with a score in the low 600's and got the same interest rate. There were several questions that I asked in a clear manner and was given the run-around. I had to interrupt and ask for my question to be answered. The pressure was high. I told them I would NOT be buying at that moment. I was honest and said I wanted to get my trade-in appraised and look at other cars, but I would be making a decision that evening. I spent over THREE HOURS there. By the time I left, I really didn't want to go back. After leaving, I received a text message stating they received another vehicle that matched what I was looking for and gave me the price. That was completely appreciated. What was not appreciated were the two phone calls and the other text messages I received. Even after I told him a done deal he wouldn't relent. I had to spell out the reasons I wasn't buying from him. He then told me he was disappointed I wasn't buying American. Keep your comments to yourself. He lost any referrals with that call. The following day, someone from their office called and was quite shocked to hear how things transpired. From looking at the reviews on this site, I have a feeling I just ran into a poor salesman. ***UPDATE*** The same day I wrote the above review, I received a phone call from Jim Leichter, the owner. He was very friendly, listened to my concerns and addressed them all. He said he had already taken care of what I had written about and assured me it would not happen to anyone in the future. He was incredibly warm and actually listened to my concerns. The next day I recieved an email thanking me for my time and again assuring me that he would make sure it could not happen again in the future, so I decided to update this review to show that it was in fact the salesman (and maybe just a bad day) and NOT the dealer. I would refer people there in the future, I'd just tell them to pick someone else. More

Our experience at Biggers was superb!! Jason was an extremely knowledgeable salesman. Stephen went ABOVE and BEYOND to make sure we got the best financing available. I would add that the experience w extremely knowledgeable salesman. Stephen went ABOVE and BEYOND to make sure we got the best financing available. I would add that the experience was as pleasant as it was because you truly get the feeling you're dealing with an individual and not a corporation. We know they're in it to make money but they're still very fair about what they're selling you and the price they're selling it. We would and have recommended Biggers as a reputable and no nonsense dealer!!! No wonder everyone loves them!!!! More

Everyone at the dealership was very nice and helpful. I had to bring my kids with me and each employee was great to them as well. The entire process from beginning to end went relatively quickly and smoot had to bring my kids with me and each employee was great to them as well. The entire process from beginning to end went relatively quickly and smoothly. I wouldn't hesitate to recommend Bigger's to friends and family nor would I hesitate to go back for my next car. More

The rep was very friendly and helpful. Richard assisted me in getting just the used car I needed. I would definitely recommend this dealership to friends and family. me in getting just the used car I needed. I would definitely recommend this dealership to friends and family. More

Easiest sales transaction at a car dealership I've ever had. Everyone was extremely helpful and knowledgeable, this is the one place I would recommend to friends and family. had. Everyone was extremely helpful and knowledgeable, this is the one place I would recommend to friends and family. More

I would definately recommend them to friends and family. Everyone was easy to work with. Overall Great Job By Everyone! I love my new vehicle. Everyone was easy to work with. Overall Great Job By Everyone! I love my new vehicle. More