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Biggers Chevrolet

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.6
435 Reviews
Biggers Chevy – Proudly Serving Chicagoland for Over 40 Years At Biggers Chevy, we have proudly served the Chicago suburbs with new and pre-owned cars, trucks, and SUVs for more than four decades. Our full service dealership, including a top-rated service center is built around one goal: delivering industry leading customer satisfaction at every turn. We also specialize in Chevrolet commercial trucks, offering a robust inventory of plow trucks, box vans, cube vans, and dump trucks ready to go or custom ordered to fit your business needs. Looking for your next vehicle? Browse our wide selection of GM Certified and pre-owned vehicles, or build your own Chevy online and get a free price quote today at BiggersChevy.com. Remember, we pay Top Dollar for your Trade. No games, No Gimmicks, No BS add on’s, Just Good Deals from your TRUSTED local Chevy Dealership.
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1385 East Chicago Street

Elgin, IL

60120

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Showing 435 reviews

December 01, 2025

I brought my car in for a check engine light. The code is p11 01. With my Chevrolet warranty that code specifically is covered. The guy who is checking me in kept mentioning $250 will be due if w More

by mkfriedberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Iniguez
Report | Print
Dec 01, 2025 -

Biggers Chevrolet responded

Thank you for taking the time to share your experience. We’re truly sorry to hear about the confusion and frustration surrounding your recent service visit, especially regarding the check engine light diagnosis and the communication about warranty coverage. That is not the level of service we aim to provide. We appreciate you bringing this to our attention so we can address it properly. Our Service Manager, Mike Dellas, would like the opportunity to speak with you directly to better understand what happened and work toward a resolution. Please feel free to reach out to him at mdellas@biggerschevy.com. Your feedback is important to us, and we’re committed to making things right. Sincerely, The Biggers Chevy Team

November 30, 2025

They got me in, completed the work, and did it in a timely manner. The sales rep was friendly and honest. More

by stepthome88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2025 -

Biggers Chevrolet responded

Thank you for the great review! We're so glad to hear that your visit went smoothly and that everything was completed in a timely manner. It’s wonderful to know that Mike Matthews made a positive impression with his honesty and friendly service. We appreciate your trust in Biggers Chevy and look forward to helping you again in the future!

November 30, 2025

Great service. No haggling. In and out with a new truck in under an hour. More

by randyholloway31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dellas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Iniguez
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Dec 01, 2025 -

Biggers Chevrolet responded

Thank you, Randy! We' are thrilled to hear that your experience was smooth, straightforward, and efficient. No haggling, just great service and that’s exactly what we strive for! We will be sure to pass along your kind words to Mike Dellas, Mike Matthews, and the rest of the team who helped make it happen. Enjoy your truck, and thank you again for choosing Biggers Chevy.

November 28, 2025

There was no communcation from your service person. I had to call and follow up. More

by BLONCKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Iniguez
Report | Print
Nov 29, 2025 -

Biggers Chevrolet responded

Dear Bloncki, Thank you for sharing your feedback. We're truly sorry to hear that you experienced a lack of communication during your recent service visit. That’s not the level of service we aim to provide, and we understand how frustrating it can be to feel like you're left in the dark. We value your time and trust, and we'd like the opportunity to make this right. Our Service Manager, Mike Dellas, would appreciate the chance to speak with you directly to better understand what happened and ensure this doesn’t happen again. You can reach him at mdellas@biggerschevy.com. We hope to restore your confidence in our service team and welcome the opportunity to serve you better in the future. Sincerely, The Biggers Chevy Team

November 28, 2025

Very clean waiting area, prompt and nice service advisers. Very organized appointment schedule. I like the valet service. More

by lablovr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Matthews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Iniguez
Report | Print
Nov 28, 2025 -

Biggers Chevrolet responded

Thank you so much for taking the time to leave this great review! We're thrilled to hear that you enjoyed the cleanliness of our waiting area, the prompt and friendly service from our advisors, and the convenience of our organized scheduling and valet service. Providing a smooth and comfortable experience for our customers is something we take pride in, and it's wonderful to know it made a positive impression on you. We truly appreciate your support and look forward to welcoming you back to Biggers Chevy for your next visit! Warm regards, The Biggers Chevy Team

November 23, 2025

Diego was incredibly helpful. He took the time to answer all of my questions and find me exactly what I was looking for. Highly recommend! More

by kallison727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2025 -

Biggers Chevrolet responded

Thank you so much for the wonderful review! We're thrilled to hear that Diego was incredibly helpful and took the time to answer all your questions. It’s always our goal to ensure you feel confident and supported throughout the process, and we’re glad Diego helped you find exactly what you were looking for. Your recommendation means a lot to us and we’ll be sure to share your kind words with Diego and the rest of the team! Enjoy your new vehicle, and we look forward to seeing you again at Biggers Chevy! Warm regards, The Biggers Chevy Team

November 23, 2025

Major was very helpful. Negotiations were straight forward. There was no excessive pressure for add-ons. More

by aimee.blakeslee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Major Mitchell
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Nov 28, 2025 -

Biggers Chevrolet responded

Thank you for sharing your experience with us! We're so glad to hear that Major was helpful and that the sales process felt straightforward and pressure-free. We believe that transparency and respect are key to a great car buying experience, and it’s great to know that came through during your visit. We truly appreciate your trust in Biggers Chevy and hope you’re loving your new Chevrolet! If there’s anything more we can do for you, don’t hesitate to reach out. Wishing you many happy miles ahead, The Biggers Chevy Team

November 23, 2025

Service staff were friendly and efficient. Love the pick up and drop off shuttle service. More

by mbicocchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Iniguez
Report | Print
Nov 28, 2025 -

Biggers Chevrolet responded

Thank you for the great feedback! We’re so glad to hear that our service team was friendly and efficient, and that you enjoyed the convenience of our pick-up and drop-off shuttle service. Making your visit as smooth and hassle-free as possible is always our goal. We appreciate your recommendation and look forward to serving you again at Biggers Chevy! Best regards, The Biggers Chevy Team

Nov 28, 2025 -

Biggers Chevrolet responded

#HappyCustomersMakeusHappy

November 16, 2025

Customer service is awesome. A great team of professionals. I bought my car there and will continue to. More

by TODDMESCALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dellas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Iniguez
Report | Print
Nov 28, 2025 -

Biggers Chevrolet responded

Thank you so much for the kind words! We're thrilled to hear that you've had such a positive experience with our team. Providing awesome customer service is something we truly take pride in, and we’re grateful for your continued trust — from your car purchase to your service visits. We’ll be sure to pass along your compliments to Mike Dellas, Mike Matthews, Eddie Iniguez, and Brian Pena. You're always welcome here at Biggers Chevy, and we look forward to serving you for many miles to come! With appreciation, The Biggers Chevy Team

November 16, 2025

Helpful informative people fixed my vehicle fairly quickly polite and professional good service would recommend More

by murph3012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dellas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Matthews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Iniguez
Report | Print
Nov 28, 2025 -

Biggers Chevrolet responded

Thank you for the great review! We're so glad to hear that our team was helpful, informative, and professional throughout your visit. It's wonderful to know your vehicle was serviced quickly and that you felt well taken care of. We’ll be sure to share your kind words with Mike Dellas, Mike Matthews, Eddie Iniguez, and Brian Pena — they’ll really appreciate the recognition. Thanks again for recommending us, and we look forward to assisting you again at Biggers Chevy! Best regards, The Biggers Chevy Team

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