Big Star Hyundai - Service Center

Service was good. I did find something white on my driver seat. Still haven’t been able to work on getting that off. But I do appreciate the time that one of your text I did find something white on my driver seat. Still haven’t been able to work on getting that off. But I do appreciate the time that one of your texts stayed over to do an all wheel alignment and get me out on the same day. More

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Professional from emphasis on safety to importance on listening to the customer.. even if all I have is a question, my comments matter. listening to the customer.. even if all I have is a question, my comments matter. More

Wonderful prompt service, questions answered, Steffy is helpful and willing to help when car service is needed. She is friendly and knowledgeable about my car's operation. helpful and willing to help when car service is needed. She is friendly and knowledgeable about my car's operation. More

This dealership is always been nice and kind to me treating me with respect and understanding. I thank you guys for all that you do.. treating me with respect and understanding. I thank you guys for all that you do.. More

Brought it in for my last complementary service and the quoted me $800 for services I’ve never heard of before. Also, they forgot to reset the oil change reminder. Welcome to Texas I guess. :’( FYI it’s a quoted me $800 for services I’ve never heard of before. Also, they forgot to reset the oil change reminder. Welcome to Texas I guess. :’( FYI it’s a 2 year old car. More

The service is really good and staff are very accommodating. I really did not make a mistake in going to this dealership to purchase my car because they give a good service. accommodating. I really did not make a mistake in going to this dealership to purchase my car because they give a good service. More

The service manager, Kohl Young, took care of us in a very timely manner. Great service. Greatly appreciated. very timely manner. Great service. Greatly appreciated. More

Completed most of the work. Had my car all day and did not run the diagnostic test they said they were going to do. Wanted to keep car over night and did not have a loaner car s Had my car all day and did not run the diagnostic test they said they were going to do. Wanted to keep car over night and did not have a loaner car so I could not leave it. Upon repairing my trunk they gouged it. Of course if I call them on it they will deny it. Also left the trunk area they repaired greasy. The scratched trunk really irritates me. More

Pretty good service, I appreciate that the workers keep me updated on what’s going on with my vehicle. me updated on what’s going on with my vehicle. More