Big Star Hyundai - Service Center

I always make sure to go to Bryan, he gives the best treatment and makes sure I feel welcomed. Always friendly and helpful! treatment and makes sure I feel welcomed. Always friendly and helpful! More

Always give me a good service they have everything the I needed, plus coffee water and some candies is a compliment servís. Thank you Bryan 👏🏻 needed, plus coffee water and some candies is a compliment servís. Thank you Bryan 👏🏻 More

It was a positive experience overall but I made an appointment and it still took 2 hours to fix my tire. appointment and it still took 2 hours to fix my tire. More

I came here for a recall after texting with their agent for more than 2 months. Alexa , the agent was always saying that the manager will contact. He/ she, the manager never did. I felt that I am not worth for more than 2 months. Alexa , the agent was always saying that the manager will contact. He/ she, the manager never did. I felt that I am not worthy of their respect. More

Good job everyone. Everything works now. See you guys soon but hopefully not too soon Everything works now. See you guys soon but hopefully not too soon More

The dealership is ok. I normally don’t have any issues when I come here. I normally don’t have any issues when I come here. More

It has been a bad experience from purchase to warranty work. They jumped the price by 8000 dollars. Argued until they brought it back down . Thier service department is the worst I have ever dealt with work. They jumped the price by 8000 dollars. Argued until they brought it back down . Thier service department is the worst I have ever dealt with . The customer service reps lie about almost everything. Especially one named Adrian Chapa . Their "appointment schedule has never been on time . Usually 3 - 4 hours off . It has been up to 24 hrs off . If you need your car serviced quickly and on time , take it somewhere else. I will never take my car there again . One more thing . They do not answer their phones when trying to get an update . Always lie and give a false excuse . More

Excellent attention and very good work, Juan He is excelent person resolved everything quickly for me. Thank you I appreciate everything. excelent person resolved everything quickly for me. Thank you I appreciate everything. More

Got my car in and out quickly. Very good communication between service manager. Very happy with service. Very good communication between service manager. Very happy with service. More

They were very professional. Took care of everything in a timely manner. Would recommend to friends Took care of everything in a timely manner. Would recommend to friends More