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723 Reviews of Big Star Hyundai - Service Center
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December 12, 2024
Once again it was a great experience, Juan Vasquez, was very professional, courteous and very attentive a pleasure working with him. Thank you all for the great service. very professional, courteous and very attentive a pleasure working with him. Thank you all for the great service. More
by cisneros98
Verified CustomerEmployees Worked With
December 12, 2024
The problem got slove, just beleive i was over charge. And long 5 hours wait. And long 5 hours wait. More
by araceli_gonzalez2001
December 11, 2024
Service center constantly overbooks*appointments" as they call them because they are not really "appointments" as they may or may not get to your appointment that day and don't expect them to tell you that e call them because they are not really "appointments" as they may or may not get to your appointment that day and don't expect them to tell you that either. You have to ask or do what I did and schedule a whole day of errands and come back 6 hours later to find out that your vehicle hadn't been touched and it "could be tomorrow" before they get to it. Manager was supposed to call me and never did 122 days later I happen to meet the manager because of issue number 2. Story 2: I'm currently working with them because I bought an extended warranty thru Hyundai when I bought my vehicle thar they suddenly have no record of now that I have a window motor going out and they quoted $890 to replace. Vehicle has been great, service center is a hot mess. More
by RICHDAWNFAMILY
Employees Worked With
December 11, 2024
I live in Houston. I purchase my vehicle from Big Star Hyundai. The dealership service department near me in Houston is not accommodating. Not at all! ( I even I purchase my vehicle from Big Star Hyundai. The dealership service department near me in Houston is not accommodating. Not at all! ( I even went to them first to purchase my vechicle.) I will always make the the 20 minute drive to have Big Star Hyundai to. service my car, vs the 8 minute drive at the dealership close to me. Your staff at Big Star Hyundai is excellent 😊 Thank you for a job well done. More
by JUSTCAROLYN
Employees Worked With
December 11, 2024
Good good good good good good good but this fifteen word minimum is stupid and annoying minimum is stupid and annoying More
by LOFARO.JOHN
Employees Worked With
Other Employees :
Madison Hartung, zzBilly zzWilliams, zzNatalie zzDiosdado
December 11, 2024
Every one was very helpful polite and very professional. It was good experience Will recommend oters It was good experience Will recommend oters More
by SAAZIZ2004
Employees Worked With
December 11, 2024
Big Star Hyundai should offer and give customers more discounts on services and lower prices . Customers are struggling to but try to keep coming back to you. discounts on services and lower prices . Customers are struggling to but try to keep coming back to you. More
by marilynmarsh234
December 10, 2024
Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. The service advisors are really friendly. Will continue to use this dealership in the future. More
by B269589
December 09, 2024
Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. The service advisors are really friendly. Will continue to use this dealership in the future. More
by B269589
