Big Star Hyundai - Service Center

I have never received anything but excellent service from my service advisor, Patrick McClellan. He is always friendly and courteous, going out of his way to take care of his customers 200%. He was my serv my service advisor, Patrick McClellan. He is always friendly and courteous, going out of his way to take care of his customers 200%. He was my service advisor previously at Champion Hyundai and I was thrilled when he came to work here. He is a wonderful asset to the Ron Carter Dealership. I have never had a problem with any of the service I have received from Patrick. My car is usually ready before the time given and the repairs on both my van and my daughter's Sonata have been fairly priced and spot on. They even courtesy wash our vehicles. I had a friend comment recently that he needed to take his vehicle to Ron Carter because they always take such good care of me and provide me with a loaner while my vehicle is in the shop. More

As soon as I walked in to the dealership, someone was helping me and they already had my paper work. Took a total of 10 mintues and I was out the door. My car was completed in two hours. Great service helping me and they already had my paper work. Took a total of 10 mintues and I was out the door. My car was completed in two hours. Great service and better then the other Hyundai dealerships around the area. More

I've used automobile and truck services departments for more than 50 years and can truthfully say that I've never found a provider to be as customer-friendly and service-oriented as Ron Carter Hyundai. Sin more than 50 years and can truthfully say that I've never found a provider to be as customer-friendly and service-oriented as Ron Carter Hyundai. Since moving to the Houston area two years ago, we have used Ron Carter exclusively for my wife's 2001 Hyundai Sonata. The service manager who supports our visits is detailed and responsive to our issues, provides a timely update on work status and keeps us consistently informed of the work and any other item we might consider. During our most recent visit for a minor repair, Ron Carter Hyundai went above and beyond what would normally be required to ensure our satisfaction. We are highly pleased with the results and will not only use Ron Carter Hyundai for future repairs but would highly recommend their service. Jim Burnett Pearland More