Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
825 Reviews of Big Star Hyundai - Service Center
Sort by
June 17, 2024
The wait time was longer last time. It usually takes one hour for the service and no update was received on the phone. I dropped my car at 9:00 AM and received it back at 1:45 PM. It ne It usually takes one hour for the service and no update was received on the phone. I dropped my car at 9:00 AM and received it back at 1:45 PM. It never happened before. Everything else is professional and the employees are friendly. More
by LUKOSEJ99
Verified CustomerEmployees Worked With
June 17, 2024
Very timely service. I appreciate them finishing the oil change service in about an hour. I appreciate them finishing the oil change service in about an hour. More
by HJ
Employees Worked With
June 10, 2024
Alex was amazing. got the car i wanted and the process was very simple. Alex got me through everything.I needed to help me every step of the way. We also purchased my got the car i wanted and the process was very simple. Alex got me through everything.I needed to help me every step of the way. We also purchased my mom's car And he was amazing then so I had to get my car from Alex.Amazing service and 10/10 all around. Only person I would trust to help me with everything. More
by chloe
Employees Worked With
June 09, 2024
I was in and out. It was a quick process. I knew what I wanted and they got it done quickly. Very professional staff. This was my first Hyundai and I loved the experie It was a quick process. I knew what I wanted and they got it done quickly. Very professional staff. This was my first Hyundai and I loved the experience and I love the car. More
by DUSTIN.BAUER17
Employees Worked With
Other Employees :
zzRandol zzManjarrez, zzDevante zzJones
June 06, 2024
No communication with Billy as to the status of my vehicle. Emailed the service manager Kohl about the poor service and he asked and I told him and haven't heard back from him after repeated attempts vehicle. Emailed the service manager Kohl about the poor service and he asked and I told him and haven't heard back from him after repeated attempts. More
by davidrecio62
June 06, 2024
very good (excellent) service and excellent people I recommend very much. This is very good. recommend very much. This is very good. More
by almubaid2
Employees Worked With
June 03, 2024
The whole team from front desk to the mechanics in the back were all incredibly kind, helpful, and great attitudes. I will always come back to do my services here! back were all incredibly kind, helpful, and great attitudes. I will always come back to do my services here! More
by angelt76
Employees Worked With
Other Employees :
zzRandol zzManjarrez, zzBilly zzWilliams
June 02, 2024
This is place are great place and they a lot helped my vehicle fixed it. vehicle fixed it. More
by rainbow.daniel04
Employees Worked With
June 02, 2024
Horrible service! What’s the point of making appointment if they leave you waiting 4 hours for an oil change. And the way they wash cars is ridiculous What’s the point of making appointment if they leave you waiting 4 hours for an oil change. And the way they wash cars is ridiculous More
by ANGEL eguia
Employees Worked With
Bryan
