Big Star Hyundai - Service Center

Juan was very helpful and knowledgeable. He took the time to explain the recommendations and needed services, and also went above and beyond to get a part for my vehicle so the service tech He took the time to explain the recommendations and needed services, and also went above and beyond to get a part for my vehicle so the service tech could finish it quicker. They all did a great job. More

Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. explaining every detail and work needed to be completed on the car. More

I purchased a Santa Fe - on day 2 I noticed a slip when braking sometimes. Reported to salesman. Time kept passing but scheduled appointment for oil change and check brakes. This was a little over a month braking sometimes. Reported to salesman. Time kept passing but scheduled appointment for oil change and check brakes. This was a little over a month after purchased. I get informed that front brake pads are not good and also need resurfacing. The problem is nobody has been helping rectify this simple issue. I thought the dealership would say bring in we will take care of it for you but I seem to get no answers or replies More

Bueno atento y muy rápido para hacer los mantenimientos a los carros , muy amplio el espacio a los carros , muy amplio el espacio More

Very knowledgeable and helpful throughout the entire process. I was very pleased with my vusit process. I was very pleased with my vusit More

Upset was over charging I feel like I need a refund 275. 00for a gas cap 00for a gas cap More

My experience at Big Star was the best it has ever been. My engine had been shaking for months, and Bryan took it upon himself to ensure it was taken care of. Before that, I had received a quote for the rep My engine had been shaking for months, and Bryan took it upon himself to ensure it was taken care of. Before that, I had received a quote for the repair, but unbeknownst to me, it was actually covered under warranty. I left feeling like I had a brand-new car—no more shaking, and my backup camera was also replaced. This was a refreshing turn of events, especially considering that I had experienced theft from my car in the past while visiting Big Star More

He knows me when i walk in the door and he makes certain that you know what is happening with your car each visit. that you know what is happening with your car each visit. More

Excellent service department. Videos provided with estimates. The staff very friendly. Timely service. Conveniently located. Videos provided with estimates. The staff very friendly. Timely service. Conveniently located. More

Thank You Juan Vasquez from Big Star Hyundai for helping me with my SUV needs… me with my SUV needs… More