Big Star Hyundai - Service Center

I would like to express my gratitude for such a great service. Technicians and service department went out of their way to keep my car safe and running as normal as possible. Thanks for your service. service. Technicians and service department went out of their way to keep my car safe and running as normal as possible. Thanks for your service. More

Had a super bad experience this time, handed me my vehicle not ready, without putting back the screws they took out to change oil ! vehicle not ready, without putting back the screws they took out to change oil ! More

You don’t answer the phone in service. I asked to have my car looked at for any possible warranty work. You came back, after 8 hours, with a list totaling $2k for all kinds of things inc I asked to have my car looked at for any possible warranty work. You came back, after 8 hours, with a list totaling $2k for all kinds of things including an oil change I had done < 1000 miles before. I don’t trust your dealership any longer. I had also bought a 100,000 mile bumper to bumper warranty from Ron Carter that y’all had no record of. Rather convenient. I don’t trust Big Star and won’t be buying cars from you in the future. More

I had the vehicle towed in due to engine failure. Billy was very professional and explained the process to determine cause of the problem. He called me back in a few days and stated the vehicle was Billy was very professional and explained the process to determine cause of the problem. He called me back in a few days and stated the vehicle was fixed and no charge. part was under warranty. Very satisfied More

The service was good. The value is good but the wait time Even with an appointment is a bit too much. The value is good but the wait time Even with an appointment is a bit too much. More

Had a good experience with Kaleb in your service department for car oil change. Service was prompt and well done. department for car oil change. Service was prompt and well done. More

The Big Star dealership is the only dealership I bring my 2020 Sonata. I trust them only! Won is the service representative I work with...I only bring my car in for service when he is working that day😀 2020 Sonata. I trust them only! Won is the service representative I work with...I only bring my car in for service when he is working that day😀 More

They take pretty good care of me every time. I go straight to Juan and it's smooth sailing from there. I go straight to Juan and it's smooth sailing from there. More

Nice clean atmosphere, employees were great! Will be visiting again and let friends know how great the experience was. Will be visiting again and let friends know how great the experience was. More

I got a 5000 interval service. It was fine. Very busy place, so plan to drop off your vehicle. They will arrange a free ride service if you need it. It was fine. Very busy place, so plan to drop off your vehicle. They will arrange a free ride service if you need it. More